Analyzing 5,649,0035.6M ReviewsFor 15,50115.5K Experts

Experts Reviews · Company report
Excellent Cleaning Services Charleston and Lowcountry logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%17+2.6Craft & service 20%39+7.8Value 10%83+8.3Momentum 8%11+0.9Track record 7%29+2Accountability 5%5+0.3Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORE

Excellent Cleaning Services Charleston and Lowcountry

Moncks Corner, SC · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 50 house cleaning services · 4.9★ from 96 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and craft & service; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Excellent Cleaning Services Charleston and Lowcountry is better than 33% of house cleaning services.D
33
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Excellent Cleaning Services Charleston and Lowcountry is better than 17% of house cleaning services.F
17
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Excellent Cleaning Services Charleston and Lowcountry is better than 39% of house cleaning services.D
39
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Excellent Cleaning Services Charleston and Lowcountry is better than 83% of house cleaning services.A
83
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Excellent Cleaning Services Charleston and Lowcountry is better than 11% of house cleaning services.F
11
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Excellent Cleaning Services Charleston and Lowcountry is better than 29% of house cleaning services.D
29
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Excellent Cleaning Services Charleston and Lowcountry is better than 5% of house cleaning services.F
5

Reviews for your job

Customers hired Excellent Cleaning Services Charleston and Lowcountry for 6 kinds of job.

Excellent Cleaning Services Charleston and Lowcountry for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$347–$614

All 2 Google reviews tagged “Moving-related cleaning”

Jeannie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Excellent Cleaning Service for almost 20 years! They're honest, which is huge in my book and do great work. Roseana and her crew come in, get things done, then they're gone. They are hardworking and I appreciate all they do for us. We won't use anyone else. Why should we, when we have the best already!

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Charly13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent Cleaning has been cleaning for me for over 20 years ! They have always done an excellent job and if there was ever an issue, only a few in the 20+ years, it was remedied quickly. Highly recommend !!

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality

Price

$136-51% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 38%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning10$170–$259
Deep clean9$283–$453
General housekeeping8$164–$259
Office & workplace cleaning3$183–$336
Moving-related cleaning2$347–$614
Interior & exterior window cleaning2$253–$435

Compare with

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