Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%67+23.5Reliability 15%48+7.2Craft & service 20%41+8.2Value 10%72+7.2Momentum 8%8+0.6Track record 7%39+2.7Accountability 5%8+0.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCOREExcellent Plumbing Services
Tampa, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #112Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 204 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Excellent Plumbing Services is better than 67% of plumbers.B
67
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Excellent Plumbing Services is better than 48% of plumbers.C
48
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Excellent Plumbing Services is better than 41% of plumbers.C
41
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Excellent Plumbing Services is better than 72% of plumbers.B
72
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Excellent Plumbing Services is better than 8% of plumbers.F
8
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Excellent Plumbing Services is better than 39% of plumbers.D
39
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Excellent Plumbing Services is better than 8% of plumbers.F
8
Reviews for your job
Customers hired Excellent Plumbing Services for 8 kinds of job.
Excellent Plumbing Services for garbage disposal repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Garbage disposal repair”
Alexa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Mitchell came and he was extremely quick and professional. He fixed my lists of emergency repairs and answered all my questions; he even found and repaired a leak another company couldn’t. I completely trust Excellent plumbing co. and would never use anyone else!
Plumbing leak detectionGarbage disposal repairToilet repair+ Responsiveness+ Punctuality+ Quality
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Plumbing leak detectionGarbage disposal repairDrain cleaning+ Responsiveness+ Quality+ Professionalism
Price
$337-28% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 31%Reasonable 62%Overpriced 0%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 17 | $227–$554 |
| Plumbing leak detection | 14 | $124–$633 |
| Plumbing pipe repair | 12 | $353–$1.2k |
| Toilet repair | 10 | $227–$606 |
| Faucet installation | 10 | $305–$986 |
| Water heater installation | 9 | $1.2k–$2.4k |
| Shower installation | 8 | — |
| Faucet repair | 8 | $205–$607 |
