PLUMBERS · TAMPA, FL
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%27+9.5Reliability 15%9+1.3Craft & service 20%91+18.2Value 10%71+7.1Momentum 8%9+0.7Track record 7%39+2.7Accountability 5%9+0.5Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%27+9.5Reliability 15%9+1.3Craft & service 20%91+18.2Value 10%71+7.1Momentum 8%9+0.7Track record 7%39+2.7Accountability 5%9+0.5Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCOREExcellent Plumbing Services
Better than 30% of plumbers · #63 of 90
4.9★204 Google reviewsGoogle star rating as shown on Google Maps.
4.72★last 12 monthsAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
29%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Excellent Plumbing Services for garbage disposal repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Garbage disposal repair”
Alexa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Mitchell came and he was extremely quick and professional. He fixed my lists of emergency repairs and answered all my questions; he even found and repaired a leak another company couldn’t. I completely trust Excellent plumbing co. and would never use anyone else!
Plumbing leak detectionGarbage disposal repairToilet repair+ Responsiveness+ Punctuality+ Quality
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Plumbing leak detectionGarbage disposal repairDrain cleaning+ Responsiveness+ Quality+ Professionalism
vs category
Blue = Excellent, grey = plumbers average
Rating over time
Price
$337-30% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 31%Reasonable 62%Overpriced 0%Not sure 8%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%27+9.5Reliability 15%9+1.3Craft & service 20%91+18.2Value 10%71+7.1Momentum 8%9+0.7Track record 7%39+2.7Accountability 5%9+0.5Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
27
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
9
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
91
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
71
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
9
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
39
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
9
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+82 / −1
Professionalism
+94 / −1
Responsiveness
+80 / −1
Punctuality
+71 / −2
Value
+70 / −1
