Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Expert Home Inspectors Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Expert Home Inspectors Inc.

Downers Grove, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 98 home inspectors · 5.0★ from 753 Google reviews

📞 Call (312) 866-8800Request a call backWebsite ↗

Report card

Percentile vs other home inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Expert Home Inspectors Inc. is better than 98% of home inspectors.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Expert Home Inspectors Inc. is better than 99% of home inspectors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Expert Home Inspectors Inc. is better than 100% of home inspectors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Expert Home Inspectors Inc. is better than 100% of home inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Expert Home Inspectors Inc. is better than 100% of home inspectors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Expert Home Inspectors Inc. is better than 46% of home inspectors.C
46

Reviews for your job

Customers hired Expert Home Inspectors Inc. for 8 kinds of job.

Expert Home Inspectors Inc. for new construction inspections

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “New construction inspections”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “New construction inspections”

Mohammed5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great inspector, price is good and he is VERY thorough and knowledgeable. Would recommend

Great priceNew construction inspectionsService not listed
Mohammed6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Austin did a great job and was thorough. He made buying a home easy as a first time homebuyer

Reasonable priceNew construction inspections
Alex7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Austin inspected my condo recently and did an amazing job. He showed up on time, which I really appreciated, and made the whole process smooth and stress-free. As a first-time homeowner, I had a lot of questions, but he was patient, professional, and explained everything clearly. The inspection was very thorough and…

Multi-unit inspectionsNew construction inspections
TrinityLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an outstanding experience working with Austin as my home inspector. He was not only on time, but even arrived early and handled some last-minute changes seamlessly. He walked me through every single finding, made sure I understood everything, and his attention to detail was exceptional—he pointed out things I…

Reasonable priceNew construction inspections
Tiffany11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Out of all the ones I called they were the reasonable with price! They were On time and was very efficient!! I will recommend them to anyone who's looking!! Thanks home experts you are the best!!

Manufactured home inspectionsNew construction inspections+ Responsiveness+ Punctuality+ Quality
Kenyattalee19895 years ago★★★★★

Rating only, no written review.

New construction inspections+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 52%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Multi-unit inspections31—
Manufactured home inspections22—
Pre-listing inspections18—
Rental property inspections7—
New construction inspections6—
Sewer line scope4—
Mold sampling3—
Lead-based paint testing3—

Compare with

Spotlight Inspection Services logoSpotlight Inspection ServicesExperts Score 100Downers Grove · 5.00★Chicagoland Home Inspectors logoChicagoland Home InspectorsExperts Score 96Downers Grove · 4.99★The BrickKicker Chicagoland logoThe BrickKicker ChicagolandExperts Score 94Downers Grove · 4.94★