Customers frequently praise the company for punctuality, professional handling of furniture, and clear communication during the scheduling process. Recurring themes include efficient packing, careful item protection, and helpful staff who accommodate last-minute changes. However, several low-star reviews cite unexpected final costs that exceeded initial quotes due to undisclosed travel fees or extra labor hours, along with isolated instances of property damage.
Google rating: 4.8 out of 5 from 397 reviews (95% five-star).
Reviews on this page: 396 Google reviews (370 with written comments, 19 with photos).
Owner responses: the business replied to 61% of reviews.
Most recent review: October 24, 2026.
Service: Mover serving Joliet, Illinois.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
397 reviews on Google
5★378
4★2
3★2
2★1
1★13
Reviews from Google, shown as published (original wording, unedited).
MS
Mary Sara McPeek1 review
★★★★★
We hired them to move furniture within our house. They arrived right on time and did a very professional job. They were careful and courteous. We were very pleased with their work. It was pricey because there was a 2-hour minimum, which was a lot more than we needed, but they had made that clear to us before we signed up, so we had all the information we needed to make our decision. There were no surprises on the price. We would definitely hire them again.
Services: Service not listed
Response from the owner · a day ago
Mary Sara McPeek, we appreciate your five-star feedback. We are glad our crew arrived on time and handled your furniture with care and courtesy. Thank you for noting the 2-hour minimum was explained up front and that pricing had no surprises. We would be happy to assist you again.
Expert Movers did a fantastic job with my move! Sammy, Manuel, and Gabriel were such professionals! Moving is such a stressful process but they made it a lot easier. They assembled my bed and kitchen table which was such a relief to not have to worry about. Sammy assured me that they would take care of everything and they did. I will definitely use them again.
Response from the owner · 3 days ago
We appreciate the five-star review, E.A. It is wonderful to hear Sammy, Manuel, and Gabriel eased the stress of moving and handled your bed and table assembly. Knowing their reassurance matched the experience means a lot to us. We look forward to helping with your next move.
TL;DR: These are the best movers I’ve ever worked with anywhere in the country.
We’ve hired Expert Movers twice. Once to move between houses in the city, and once to pack our things and load them into a truck that we’re driving to another state ourselves.
Expert Movers were incredibly professional both times. Here are some highlights:
- Not a single piece of damage to any item or the house during either move.
- Very hard working movers who are strong and can safely lift even very heavy items.
- Locally owned so it’s easy to get someone on the phone if and when you need.
- All materials provided and everything completely handled. I literally sat there playing video games for a few hours during one of the moves.
This last time we moved they really outdid themselves. We needed somewhere to store our 26’ moving truck for the night between packing and loading. We didn’t know where to store the truck so we called Expert Movers for their advice. They ended up offering to drive the truck to their lot, store it there overnight for us, and then drive it back the next morning *free of charge*! Crazy stuff. These are good people.
Worth every single penny and we won’t even bother calling another moving company if we ever need to move back to Chicago.
David, thank you for the fantastic five-star review and for trusting us twice. We are so glad our team handled your moves with care, left everything intact, and made the process easy. Hearing that we exceeded expectations and that you will call us again means a lot. We truly appreciate your recommendation.
Very professional, arrived on time, extremely helpful. Totally recommend Expert Movers!
Services: Local moving, In-state moving, Furniture assembly
Response from the owner · 3 days ago
Thank you so much for the wonderful review, Juan! We’re happy to hear our team was professional, on time, and helpful throughout your move. We truly appreciate your recommendation and the opportunity to help make your move a great experience! Thank you for choosing Expert Movers!
Worth every penny! The guys were great, efficient, polite, & knowledgeable about how to move all our office furniture. They wrapped everything to make sure there was no damage & had to make multiple trips upstairs at our new location. They did an absolute great job & we couldn't be happier with what they did to help us. Highly recommend!
Price assessment: Great price
Price: $1,500–2,000
Services: Business & corporate-related moving
Response from the owner · 5 days ago
Thank you so much for the kind review! We’re so happy to hear that our team took great care of your office move and made the experience a positive one. Our guys will be happy to know their hard work, care, and professionalism made a difference! Thank you for trusting Expert Movers with your move and for recommending us. We truly appreciate your support!
Excellent timing! On Time. They were so strong and fast. If I had to move again I would definitely call them.
Price assessment: Great price
Price: $500–1,000
Services: Senior moving
Response from the owner · a month ago
Thank you, Stephanie! We are so glad our team arrived on schedule and handled your move with speed and care. We appreciate your kind words and recommendation. We would be happy to help if you move again!
The 4 guys that moved our stuff from 3 locations were wonderful. We underestimated how much would need to be moved, as did the company. This resulted in 4 extra hours of unplanned work on a Saturday night. The guys never complained and kept working hard over 10 hours. Everything did not go perfectly with boxes going to the correct location and a few containers were cracked, but considering the volume moved, they were great! I would absolutely hire them again. Be sure to ask about additional costs for plastic wrap and limits on wardrobe boxes.
Price assessment: Reasonable price
Price: $3,000–3,500
Services: Local moving, Furniture disassembly
Response from the owner · 3 weeks ago
Thank you, Chris, for the five-star review and for recognizing how hard the crew worked through a long Saturday night. We regret the box placement issues and cracked containers, and we will review our packing and labeling procedures. We appreciate the reminder to confirm plastic wrap fees and wardrobe box limits and will make those policies clearer. We would be glad to help with your next move.
These movers were exceptional. Worked effectively, were friendly, and were extremely accommodating when an unfortunate situation lead to a late reschedule. Could not recommend them enough
Price: $1,000–1,500
Services: Local moving
Response from the owner · a month ago
Thank you so much, Ryan, for your wonderful review! We’re thrilled to hear that our movers were exceptional, friendly, efficient, and accommodating. We understand that unexpected situations can happen, and we’re glad our team was able to work with you and make the rescheduling process as smooth as possible. We truly appreciate your recommendation and your trust in Expert Movers!
Professional, careful, considerate, thorough. All 4 men were excellent! David-lead, Demarcus, Miguel, Luis.
Omar who took phone order was accessible helpful knowledgeable.
We were totally informed every step of the way to make this a good move under stress.
Thank you for your kind review, Ronna, and for recognizing David, Demarcus, Miguel, Luis, and Omar. I will share your praise with the whole crew. We are glad we could keep you informed and help make the move smoother during a stressful time. Please reach out if you need moving help in the future or if we can assist friends or family. Thanks again!
EXCELLENT service for our move. I would recommend Expert Movers to anyone for big and small jobs. The scheduling process and communication was smooth, and Wilmer and his crew were amazing on our moving day. They took great care of all of our things when loading and unloading.
Thank you so much for the wonderful review, Robin H. We’re thrilled Wilmer and the crew provided excellent service and took great care of your belongings. We appreciate your recommendation and are glad the scheduling and communication were smooth. We look forward to helping you with any future moves.
