Customers frequently praise the shop for fast turnaround times, often completing repairs within an hour, and for honest communication regarding device issues and pricing. The location near the University of Arizona is also noted as convenient. However, several low-star reviews highlight significant reliability concerns, including lost devices, unfulfilled repair promises, and instances where repairs resulted in further damage or were not completed as agreed.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
I went in Wednesday to have my phone looked at because it had a green line through the screen, the rep that helped me did a wonderful job! Was very informative regarding aftercare on my phone. He also had the chance to repair my phone screen from all the cracks it had. I highly recommend this place for phone repairs. They are fast and do a wonderful job!
Es un Hombre onesto que te dice la verdad aunque no gane ni un centavo. Pone la honestidad delante de todo muchas gracias 🙏🫂 por tu ayuda.
Armando, muchas gracias por tus palabras y por tomarte el tiempo de compartir tu experiencia con nosotros. Fue un gusto poder ayudarte. En Expert Plus Care creemos que lo primero es escuchar al cliente, explicarle con claridad lo que sucede con su dispositivo y hablarle siempre con la verdad, incluso cuando eso significa no realizar una reparación. Para nosotros, tu confianza vale mucho más que cualquier venta. Desde 2008 hemos trabajado con esa filosofía aquí en Tucson, y saber que la valoras significa mucho para nosotros. Gracias nuevamente, Armando, por tu confianza. Aquí estaremos siempre que necesites orientación o ayuda con tus dispositivos. ¡Un fuerte abrazo de parte de Expert Plus Care!
Thank you very much, fantastic work on my phone worked perfectly after. The screen didn’t turn on and didn’t work but he fixed it and got it done less then an hour great job professional work and service. Highly recommend, went to college for his business degree to keep his work very professional bring your devices to him and he will do his 100% best to satisfy you and get his work done correctly!!!
Thank you so much for your thoughtful review and recommendation! I'm glad we were able to diagnose your phone's screen issue, get it working again, and have your device back in your hands in less than an hour. I especially appreciate you mentioning my college education in business. That education, combined with years of hands-on experience in electronics repair, has helped shape my commitment to professionalism, honesty, and customer care. At Expert Plus Care – Phone Repair Tucson, we've been helping our local community with phone repair since 2008. Whether a phone screen stops working or a device won't turn on, our goal is always to provide honest answers, reliable solutions, and the attention every customer deserves. Thank you again for trusting us with your phone. It was a pleasure helping you get back to your day without unnecessary interruptions!
I’ve came to Jerscien Galindo twice now to have my phone repaired! And he has done a fantastic job every single time! First time was for a cracked screen, second time was the OLED! And my phone had purple and blue and black spots on it and it was just growing and he made it brand new AGAIN! Very cool guy also, and very funny! Super time efficient also I was 3rd in like and he had my phone done in 45 minutes! Great guy! Highly recommend him to be your guy! Thank you JERSCEIN FOR YOUR GREAT SERVICE!
Chuck, thank you so much for your kind words and for trusting me with your phone not just once, but twice! I’m really glad we were able to take care of both your cracked screen and OLED display issues and get your phone looking and working great again. I know how frustrating it can be to watch those purple, blue, and black spots spread across your screen, so I’m happy we could get everything taken care of in just 45 minutes! It was a pleasure helping you, and I truly appreciate your recommendation and support for Expert Plus Care here in Tucson. Customers like you make what I do even more rewarding. And I'm glad we shared a few laughs along the way! Thank you again, Chuck. You're always welcome here! — Jersain | Expert Plus Care
Super quick and easy!
Thank you so much, Austin! We’re glad we could make your experience quick and easy. At Expert Plus Care, we know how important your phone is to your everyday life, and we always do our best to get you back to what matters without unnecessary delays. We truly appreciate your trust and support here in Tucson. Thanks again for choosing us!
Jersain was very friendly, professional and informative. With close proximity to the UofA, im surprised that there wasn’t a line to get devices up and running. In less than an hour my IPhone 16 Pro Max was as good as new. I highly recommend Expert Plus Care and will be sending everyone I know there. Top marks!
Thank you so much for your kind words and recommendation! It was a pleasure helping you get your iPhone 16 Pro Max back to normal in less than an hour. We believe every customer deserves honest advice, quality work, and personal attention. We're grateful you chose Expert Plus Care, right by the University of Arizona, and truly appreciate you spreading the word. You're always welcome here!
La atención fue excelente y me dejó mi teléfono como nuevo una buena actitud y el precio muy accesibles me voy contenta de este lugar
¡Muchísimas gracias por tus bonitas palabras y por las 5 estrellas! Nos da mucho gusto saber que te fuiste contenta y que tu teléfono quedó como nuevo. Para nosotros, lo más importante es que cada persona se sienta bien atendida, con confianza y con la tranquilidad de recibir un precio justo. Gracias de corazón por elegirnos y darnos la oportunidad de ayudarte. ¡Fue un placer atenderte y aquí tienes tu casa para cuando nos necesites! Expert Plus Care – Real Care. Real Solution.
I've been delivering here for about a year but have finally had the pleasure of being a customer of sorts. My daughter needed her phone's screen fixed and the service was amazing with minimal wait time. Thank you so much for taking care of my baby girl
Thank you so much! It's always nice seeing you when you stop by for deliveries, and we're really glad we finally got the chance to help you out too! We're happy we could get your daughter's phone fixed quickly and make things a little easier for you. Thank you for trusting us with something so important to your family. We truly appreciate you, and it's always a pleasure seeing you.
We looked everywhere for a screen repair for a friend, found this amazing spot. I seen this truck here often as I drive by for work, today I decided to get a temper glass. Friendly staff, great prices located on Speedway close to the University. Definitely coming back for future fixes. And Recommend to anyone looking for a great quality work done.
Thank you Angelli so much for taking the time to leave us such a great review! 🙌 We’re happy you decided to stop by and that you had a great experience with our friendly staff, pricing, and service. We truly appreciate your recommendation and your continued support. Being conveniently located on Speedway near the University makes it easy for our customers to stop by when they need us. We look forward to seeing you again for your next repair! 📱✨ Expert Plus Care — No Phone, No Life.
I looked for a phone repair for my iPhone and found this spot that was not only a great price but great quality located by the university! Very helpful staff/ friendly! They were fast, had it back within an hour.
Thank you so much, Lina, for your wonderful 5-star review! ⭐ We’re glad you found us and had a great experience with your iPhone repair. At Expert Plus Care, we believe great service means combining quality workmanship, fair prices, and friendly customer care. We’re happy we could get your phone back to you within an hour! We truly appreciate your support and recommendation. We look forward to helping you again whenever you need us! Expert Plus Care — No Phone, No Life.