Analyzing 5,431,0375.4M ReviewsFor 14,62314.6K Experts
Google reviewers rate Expert Tax & Accounting 4.7 out of 5 based on 84 reviews. Customers frequently praise the firm's punctuality, professional communication, and affordable pricing for personal and business tax preparation. However, several low-star reviews criticize the office for being difficult to reach by phone and describe interactions with staff as rude or unaccommodating.
Data from Google, last updated October 28, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 82 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…onal and business tax returns for many years and has always been very helpful, with professional and timely advice whenever needed.…”
“There was no accountability, no professionalism, and no customer service.”
“…or many years and has always been very helpful, with professional and timely advice whenever needed.…”
“He explored every option to help us get the best outcome possible, and his attention to detail was impressive.”
“We highly recommend ETA and Tricia for your tax needs.”
“Don't recommend.”
“His knowledge is incredible, and he explains complex tax matters in a way that actually makes sense.”
“He is very affordable for the incredible value he provides.”
“If they are not upfront about fees during initial appointments, makes me wonder what other hidden fees they have.”
“He’s knowledgeable, thorough, and honestly, just great to work with.”
praise complaint · found by our text analysis, Google review wording unchanged.
Expert Tax has prepared my personal and business tax returns for many years and has always been very helpful, with professional and timely advice whenever needed. Highly recommended!
Tricia rocks! We have been using ETA for years and have at least spoken with everyone in the office and they are all great. We are self-employed and Tricia is our one-stop-shop. She is eternally patient and eagerly answers questions and she is up to date on S-Corp rules, etc. She also has a friend who is a QuickBooks expert, so we have a bookkeeper and accountant who talk. All we have to do is gather and send our documents and the rest is handled. We are more involved than that, but we have the option, which is nice. We highly recommend ETA and Tricia for your tax needs.
Today we had the pleasure of meeting Derek ( we were referred in ) we were using another company here in Scottsdale that we were completely unsatisfied with. We walked in the door we met Derek and from start to finish he was 1000% helpful, completely knowledgeable, courteous. Fully recommend him !!!!!!
Finding a great tax professional can be a challenge, but Brian Skinner exceeded all expectations. He’s not just someone who crunches numbers—he takes the time to break things down and make sure you actually understand what’s happening with your taxes. He explored every option to help us get the best outcome possible, and his attention to detail was impressive. He is very affordable for the incredible value he provides.Taxes can be overwhelming, but Brian’s friendly and engaging personality made the process stress-free. He’s knowledgeable, thorough, and honestly, just great to work with. We won’t be going anywhere else for our tax needs!
We cannot recommend Brian Skinner from Expert Tax & Accounting highly enough! From the moment we sat down with him, it was clear that he genuinely cares about his clients. Brian took the time to walk us through every possible scenario, ensuring we fully understood how everything works. His knowledge is incredible, and he explains complex tax matters in a way that actually makes sense. Not only is he thorough and detail-oriented, but he’s also personable and funny, making the entire process much less stressful. After working with Brian, we can confidently say he is leaps and bounds above our previous CPA. We will absolutely be using him for our taxes from here on out! If you’re looking for a tax expert who is both highly skilled and a pleasure to work with, Brian is your guy!
Awesome service!
Brian and Derek are awesome. Very thorough and very quick at responding. Thank you for an easy experience!
Very bad experience Zero customer service always close when you call they don’t answer
Hi, Sorry we weren't able to meet your expectations. Outside of tax season we are only open Monday through Thursday, 10am to 2pm. We can be open outside of these hours with prior arrangement but there just isn't enough work to justify us staying open a full 40 hours during the off-season, especially in July. I don't know who you are or when you called but I have updated our hours on Google to show our hours outside of tax season. Please call our office back during these times (Mon-Thur 10am - 2pm) and we can assist you in your needs. Sorry again and thank you for your comment.
Couldn't be happier with the level of customer service and focus.
Love this place! I have been using their tax service for 4-5 years now. Now I work with Paul and he has been on top of my taxes, even now that I moved out of state, he keeps doing it for me. Thank you, Paul!
Analyzing 5,431,0375.4M ReviewsFor 14,62314.6K Experts