We switched from ADP to Express Payroll last year, and it has been one of the best decisions for our business. The transition was smooth and stress-free. Megan has been especially wonderful to work with. She is sweet, professional, and very helpful. Anytime we have questions, she responds quickly and explains everything clearly. We truly appreciate the personal service and attention to detail. We highly recommend Express Payroll to any business looking for reliable and caring payroll support.

Express Payroll
Express Payroll at a glance
Google reviewers rate Express Payroll five out of five stars based on ninety-four reviews, with no owner responses recorded. Customers frequently cite quick communication, helpful staff, and smooth transitions from other providers like ADP. Recurring themes include affordable pricing, accurate information, and the ease of managing payroll tasks. The service is described as professional and responsive, with no common criticisms evident in the provided five-star excerpts.
- Google rating: 5.0 out of 5 from 94 reviews (100% five-star).
- Reviews on this page: 94 Google reviews (82 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: February 28, 2026.
- Service: Payroll Service serving Boston, Massachusetts.
Data from Google, last updated October 25, 2026.
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Customer reviews
Reviews from Google, shown as published (original wording, unedited).
Quickly answered all the questions I had.
Sean is awesome. Very smart and responsive. Moved from ADP who I was with for years. With ADP I would waste hours on hold and could never get a response. Moved to EP, saved processing costs; print my own checks; eliminated courier delivery, simple and easy. Best part is response time. Just a great company to work with!
Always answers all my questions, and willing to call me if I am struggling with anything. Amazing company
This company is amazing. Great customer service, responds quickly! Very helpful and affordable.
We've been using Express Payroll for almost 10 years. Sean and his team are the best. They make our payroll process so much easier! I highly recommend them! Kids Choice Sports, Dance and Fitness
Thank you, Sean, for the Zoom meeting. I feel FANTASTIC about our change to Express Payroll! For all the obvious reasons that make my job easier and our organization better (improved system, integration with Jackrabbit, security/compliance/liability), but also because I know you are busy and have a ton of clients but I don't FEEL that. You've been so responsive and helpful and I feel supported and confident in the whole process. Thank you!! ~ Ali (and all of us at Charlottesville Ballet)
Express payroll has been awesome! I have been with them for a few years now and they come through in every way needed. Should have switched sooner!
Meg, our payroll processing person, is outstanding! She knows the system inside and out and is super prompt with every request. And she is very friendly. She never seems to have a bad day no matter what is thrown at her!!
They have been a huge help! Their team is very responsive/helpful, and they always get things done in a timely manner!
Business details
- Address: 18 Lyman St, Westborough, MA 01581
- Phone: (877) 774-3327
- Website: express-payroll.com
- Service area: Boston, MA