Water softening equipment supplier · Holly Springs, NC
Exquisite Air & Water Services, Inc at a glance
Customers of Exquisite Air & Water Services, Inc. consistently highlight punctuality, professional communication, and thorough explanations regarding water system maintenance and installation. Reviews frequently note that technicians arrive on time, work efficiently, and provide detailed guidance on system operation and future needs. The company maintains a 5/5 rating from 164 reviews, with customers citing fair pricing and reliable service as key factors in their continued loyalty. No significant patterns of criticism appear in the provided excerpts, and the owner responded to only 7% of the reviews.
Google rating: 5.0 out of 5 from 164 reviews (99% five-star).
Reviews on this page: 164 Google reviews (123 with written comments, 4 with photos).
Owner responses: the business replied to 7% of reviews.
Most recent review: October 24, 2026.
Service: Water Softener serving Holly Springs, North Carolina.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
164 reviews on Google
5★162
4★2
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 123 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great communication, professional, knowledgeable, clean work, on time, and dependable!”
“Great service from Russ at Exquisite Water and Air!”
“Russ arrived on time, performed the work efficiently, and explained what I needed to do to prime and clean the system prior to use.”
“People and business like them is something I would highly recommend to anyone.”
“Jeremy and Horace did clean and fantastic job on installation side and explained everything on how the system works, maintenance and emergencies.”
“We felt costs were very reasonable - considering travel time - and enjoyed his professional demeanor.”
“If you need water services, these are the folks to trust!”
People customers mention
Jeremy12 reviews
Stuart8 reviews
Justin5 reviews
Russ4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Melissa Reese1 reviewiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Russ arrived on time, performed the work efficiently, and explained what I needed to do to prime and clean the system prior to use. Great job!
Response from the owner · 15 hours ago
"Thank you so much for the wonderful review, Melissa! We're thrilled to hear that Russ arrived on time, worked efficiently, and provided clear instructions for priming and cleaning your system. We truly appreciate your feedback".
Jz101 Gaming14 reviewsiTotal number of Google reviews Jz101 has written across all businesses on Google Maps, not just this one.
Stuart was exceptional from the start and worked with me to get what I wanted at a price that worked for me. Very informative in giving me all the details and answering all the questions.
Order and installation was on time. Jeremy and Horace did clean and fantastic job on installation side and explained everything on how the system works, maintenance and emergencies..
People and business like them is something I would highly recommend to anyone. Thx Folks!!
Response from the owner · 2 weeks ago
"Hi Gopala, thank you so much for the fantastic 5-star review! We're thrilled to hear that Jeremy, and Horace provided you with such a great experience from start to finish. We truly appreciate your recommendation and are always here if you need anything else!"
David Keesee4 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Working with Jeremy White is terrific. He recommends the right service - what is needed for my situation. Each time he has serviced my system he checks things over thoroughly and advises me what is needed to keep the system functioning optimally - and at a. fair price.
Response from the owner · 15 hours ago
"Thank you so much for the fantastic review! We're thrilled to hear that Jeremy provides such thorough and honest service to keep your system running optimally at a fair price. We truly appreciate your support!"
Moe Malek2 reviewsiTotal number of Google reviews Moe has written across all businesses on Google Maps, not just this one.
Great communication, professional, knowledgeable, clean work, on time, and dependable!
That’s why they have my business all these years!
Response from the owner · 15 hours ago
Thank you so much for the wonderful review and your continued loyalty over the years! We truly appreciate your support and are thrilled to know our team's dependability, professionalism, and dedication continue to hit the mark. We look forward to serving you for many years to come!"
M A10 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
"Thank you so much for the wonderful review and your continued support! We're thrilled to hear that Russ always does a great job for you. We truly appreciate your loyalty".
Anne Scaff4 reviewsiTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
"Thank you so much for the wonderful review! We're thrilled to hear that everything went well and that the service was efficient and on time. We truly appreciate your support!"
Diana DenBeste7 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Was able to get same day service. Jeremy was friendly, knowledgeable, and extremely efficient. Couldn’t be more pleased with the prompt response and excellent service.
Response from the owner · 5 months ago
Thank you for you review of the work performed and the service we provided. We strive for excellent customer service and work ethic to provide the best experience for our customers.
Rajendraprasad Makam5 reviewsiTotal number of Google reviews Rajendraprasad has written across all businesses on Google Maps, not just this one.
