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Extreme Phone Repair

4.9 ★★★★★ · 251 Google reviews · 24 photos
Computer repair service · Elgin, IL

Extreme Phone Repair at a glance

Google reviewers rate Extreme Phone Repair 4.9 out of 5 based on 251 reviews, with the owner responding to 94% of comments. Customers frequently cite fast turnaround times, affordable pricing, and clear communication for services ranging from screen and battery replacements to water damage repairs and laptop cleaning. While most praise the quality of work and use of OEM parts, a small number of low-star reviews describe instances of missed appointments, rude phone interactions, and unreliable repair timelines.

  • Google rating: 4.9 out of 5 from 251 reviews (97% five-star).
  • Reviews on this page: 251 Google reviews (225 with written comments, 15 with photos).
  • Owner responses: the business replied to 94% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Electronics Repair Shop serving Elgin, Illinois.

Data from Google, last updated October 27, 2026.

Photos

Customer reviews

4.9
★★★★★
251 reviews on Google
5★243
4★2
3★1
2★1
1★4

Reviews from Google, shown as published (original wording, unedited).

What customers talk about

We read 225 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Phone screen decided to die and brought it in the next morning and got it fixed right away.”
  • “The service that Marcos brought to me was amazing and he gave me great price for a brand new battery and now we have 100% battery health”
    “Highly recommend, was honest and didn’t try to overcharge”
  • “Marco at Extreme Phone Repair did a great job fixing my computer!”
    “Absolutely horrible experience!”
  • “Worker was very helpful, fixed my problem within minutes and gave a good price!”
  • “I highly recommend Marco to anyone who needs computer repairs.”
  • “Very honest and very fair pricing and will not cheat you on amything.”
  • “Super clear communication, very good pricing, and overall 10/10 customer service!”

People customers mention

  • Marcos 24 reviews
  • Meijer 8 reviews
  • Marco 7 reviews
  • Samsung 4 reviews
  • Ipad 3 reviews
  • Watch 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Natalie HernandezLocal Guide · 8 reviewsTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fixed my daughter phone in under 15 min and it works perfectly best repair around

Samuel Eli Gonzalez2 reviewsTotal number of Google reviews Samuel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The service that Marcos brought to me was amazing and he gave me great price for a brand new battery and now we have 100% battery health

Kim Loren1 reviewTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came in with a broken screen and unchargable phone, but Marcos made sure to provide me the exact details and steps to get it fixed, and the result were more than great! I definitely recommend.

Response from the owner · 2 weeks ago

Thanks

Traci Sabia2 reviewsTotal number of Google reviews Traci has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Repair was quick and affordable. 2nd time using the company for phone repair!

Response from the owner · 3 weeks ago

Thanks

Cesar Vargas2 reviewsTotal number of Google reviews Cesar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Marco at Extreme Phone Repair did a great job fixing my computer! I’m very satisfied with the repair and happy I brought it to his store. I highly recommend Marco to anyone who needs computer repairs. Thank you, Marco!

Response from the owner · 3 weeks ago

Thanks

Jess K2 reviewsTotal number of Google reviews Jess has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service! Within a week, my phone, my moms phone and my grandma's phone broke. Within 2 days each he got our phones back and better than before. He also gave cases to my mom and grandma free of charge. Super clear communication, very good pricing, and overall 10/10 customer service!

Response from the owner · 3 weeks ago

Thanks

Cathleen Baker3 reviewsTotal number of Google reviews Cathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick service. Very reasonable price. I will be back—if necessary. Thank you!!!!

Response from the owner · 3 weeks ago

Thanks

Monica Hernandez2 reviewsTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just want to thank Marco for fixing my iphone 14 plus i appreciate the effort and the good quality of job he does. I really recommend Marco because he works really hard good clean. Again Thanks Marco

Response from the owner · 3 weeks ago

Thanks

Ian Dretzka3 reviewsTotal number of Google reviews Ian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Phone screen decided to die and brought it in the next morning and got it fixed right away. Great service.

Response from the owner · 3 weeks ago

Thanks

Christopher Olson3 reviewsTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Marcus is the best, he knew what to do and did it. very quick, worth every penny to replace Galaxy S22 battery

Response from the owner · a month ago

Thanks

Extreme Phone Repair on Google Maps →

Business details