Google reviewers rate EZ Bed Bug Exterminator NYC five stars based on 167 reviews, noting the company responds to 86 percent of feedback. Customers frequently describe the team as knowledgeable, punctual, and transparent, often highlighting honest assessments that sometimes advise against unnecessary treatment. Recurring themes include effective elimination of bed bugs, roaches, and mice, thorough inspections of multiple rooms, and clear upfront pricing. The provided excerpts do not contain low-star reviews to identify specific criticisms.
Google rating: 5.0 out of 5 from 167 reviews (98% five-star).
Reviews on this page: 167 Google reviews (117 with written comments).
Owner responses: the business replied to 86% of reviews.
Most recent review: September 4, 2026.
Service: Wildlife serving New York, New York.
Data from Google, last updated November 10, 2026.
Star ratings
167 Google reviews we collected
5.0of 5
5 stars16398%
4 stars21%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 117 written reviews
100%praise
Praise209100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5627%
Quality & results4521%
Would recommend3517%
Speed & response3115%
Communication189%
Price & value157%
Honesty & trust105%
What customers talk about
We read 117 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Henry is extremely knowledgeable and super reassuring for our problem!”
“They've been very thorough doing there extermination but I still use them at least once a year.”
“Needless to say we will be using them again if needed.”
“Made 1 quick call and got a crew sent over and within a few days the results were unbelievable.”
“He confirmed within minutes that it was just a grain beetle, and explained why!”
“My problem is completely gone, and very little prepping was needed, and everything was done at an affordable price.”
“Matt helped answer my many questions honestly and told me I didn’t need to proceed with a treatment.”
People customers mention
Matt12 reviews
Henry11 reviews
Matthew7 reviews
Exterminating3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We thought that there was a very good chance we had bed bugs, so we called them and got Matthew. He was very responsive and asked us to send pics. He confirmed within minutes that it was just a grain beetle, and explained why! Appreciate the honest and quick check. Will def use them if we have any issues in the future.
Services: Bed bug extermination
Pest type: Bed bugs
Response from the owner · 2 months ago
Thank you for sharing your positive experience! We're glad to hear that Matthew was able to assist you swiftly and with honesty. Your trust means a lot to us. Looking forward to serving you in the future!
J
Joshua Kaplan5 reviewsiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Matt was so knowledgeable and helpful! My wife and I had a terrible mosquito problem in our garden and couldn’t stand in our yard for more than 60 seconds without getting eaten alive. Made 1 quick call and got a crew sent over and within a few days the results were unbelievable. Finally can enjoy my yard again. Thanks guys!
Price assessment: Great price
Price: $100–120
Services: Mosquito extermination
Response from the owner · 4 months ago
Thank you for your positive feedback! We're thrilled to hear that your mosquito problem was resolved swiftly and that you can now enjoy your yard again. It's great to know that Matt and our team could assist effectively.
S
Sophia5 reviewsiTotal number of Google reviews Sophia has written across all businesses on Google Maps, not just this one.
Matt helped answer my many questions honestly and told me I didn’t need to proceed with a treatment. I appreciate the transparency.
Response from the owner · 7 months ago
Thank you for your kind words! We're glad Matt could assist you with honest guidance and transparency. We pride ourselves on trust and clear communication.
C
chery schoenwandt1 reviewiTotal number of Google reviews chery has written across all businesses on Google Maps, not just this one.
I've been using the service for well over 4 years when needed. The first time we needed them. They completely wiped out any living cockroach then I got them every 3 months, but wasn't really needed. I haven't seen any infestation or any living creature in the apartment. We have attached apartments here and we still haven't seen anything. They've been very thorough doing there extermination but I still use them at least once a year. Although after one extermination you won't even see one bug. I also had bed bugs at one time when they first came they completely got rid of them. Haven't had any trouble bed bugs, ants, roaches nothing. I highly recommend this company. They're the best. Matthew does an excellent job. Thank you!
Price assessment: Great price
Services: Cockroach extermination
Response from the owner · 9 months ago
Thank you for your glowing review and loyalty over the years! We're thrilled to hear about your pest-free experience and Matthew's excellent service. Your high recommendation is greatly appreciated.
L
Laura1 reviewiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
We had a recurring issue for months with another company. And these guys fixed it in one shot. If you’ve tried others and still struggling, give these guys a call.
E
Eazy Breezy1 reviewiTotal number of Google reviews Eazy has written across all businesses on Google Maps, not just this one.
I rent a small studio apartment and was worried about the cost of treatment. They gave me an honest quote up front. Needless to say we will be using them again if needed.
S
Sable Lunara2 reviewsiTotal number of Google reviews Sable has written across all businesses on Google Maps, not just this one.
