Customers frequently highlight the shop's honest communication, competitive pricing, and ability to resolve complex mechanical issues that other shops missed. Reviews often note the staff's professionalism and willingness to explain repair options clearly. However, a small number of low-rated experiences describe instances of unprofessional conduct, including misdiagnosis, billing disputes, and perceived neglect of customer priorities during service.
Google rating: 4.8 out of 5 from 102 reviews (93% five-star).
Reviews on this page: 102 Google reviews (79 with written comments).
Owner responses: the business replied to 24% of reviews.
Most recent review: October 20, 2026.
Service: Auto Repair Shop serving Fresno, California.
Data from Google, last updated November 2, 2026.
Star ratings
102 Google reviews we collected
4.8of 5
5 stars9593%
4 stars33%
3 stars00%
2 stars11%
1 star33%
Praise vs complaints
Phrases our text analysis found in 79 written reviews
94%praise
Praise11794%
Complaints76%
Topic share
How often each topic comes up in the written reviews
7topics
Honesty & trust3831%
Staff & attitude2722%
Price & value1815%
Quality & results1411%
Would recommend1310%
Speed & response76%
Communication76%
What customers talk about
We read 79 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“These guys just take care of you, and I trust their expertise.”
“They are having nest, fair, and highly knowledgeable.”
“But hey have also helped us decide a repair on a trip was a fair price and helped us when looking for a reliable car for my wife.”
“We took my daughter's car which was misdiagnosed someplace else, he diagnosed it and fixed it in a day.”
“I had tranny work done and all of sudden AC didnt work.”
“This is the best shop in the fresno clovis area, amazing service, highly skilled technicians I highly recommend them”
“Stay away.”
“They are amazing people got me in right away for a oil change and safety check.”
“As they diagnose and assess, they will explain and keep you in the loop of what's going on so you are prepared.”
People customers mention
Brody7 reviews
Mike5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I don't take my car in for repair very often, but this where I take it when I do. Jason bailed me out after a crazy idea of trying to change my timing belt, water pump, and serpentine belt myself…2 days before a family road trip out of state. Their pricing is almost always better than other places in town. They even installed the parts I had already bought. This was the second timing belt replacement they'd done for me, on my second Honda Odyssey. These guys just take care of you, and I trust their expertise. Thank you!
Price assessment: Great price
Services: General repairs & maintenance, Auto engine tuning, Service not listed
Response from the owner · a week ago
Thank you for the kind words and great review Jake!! Hope you and the family had a great trip!! We are always here for you!!
L
Laura FerrickLocal Guide · 111 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Jason has been an absolute godsend! My dad is a retired master mechanic who moved out of state. I have searched high and low for someone I can trust with that inherent knowledge of cars, they are rare. We went to a shop in Pinedale twice that misdiagnosed my car. We took my daughter's car which was misdiagnosed someplace else, he diagnosed it and fixed it in a day. My car is there now, I feel totally comfortable with whatever he does. They are having nest, fair, and highly knowledgeable. Thank you!
M
mr undertowLocal Guide · 19 reviewsiTotal number of Google reviews mr has written across all businesses on Google Maps, not just this one.
Just got truck serviced there, dealer quoted ridiculous service and rates. Jason and Brody and team took care of it and its running excellent. Very thankful of F&B-they are honest and dependable. Thank you!
Price assessment: Great price
Services: General repairs & maintenance, Auto engine diagnostic
Y
Yolanda MartinezLocal Guide · 17 reviewsiTotal number of Google reviews Yolanda has written across all businesses on Google Maps, not just this one.
Friendly staff who know what they are doing. They take the time to explain things and what options are available.
Price assessment: Reasonable price
Services: General repairs & maintenance, Auto engine diagnostic
Response from the owner · 4 months ago
Thank you so much for your kind words! At F & B Automotive, we pride ourselves on being honest and transparent with our customers. We always make sure to thoroughly explain the issues and offer all available options so you can make an informed decision. We truly appreciate your feedback and look forward to serving you again!
A
Alix Vaughn2 reviewsiTotal number of Google reviews Alix has written across all businesses on Google Maps, not just this one.
They did fantastic!! My cooling fan wasn’t turning and he figured out exactly what was wrong with it. He charged me 80 dollars for the diagnostic when other shops near him were charging 100s. He didn’t try to overcharge me and gave me EXACTLY what i paid for. He even fit me in again when i complained about my ac making a funny noise. Overall, i would come here every time and i think if your looking for honest, hardworking men to fix your car, this is the place to go!
Price assessment: Great price
Services: Air conditioning, Service not listed
S
S S1 reviewiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
The whole team here is great they go the extra mile there customers and really care and treat your car as if it’s their own won’t hesitate to give them a call with any car troubles on my 72 olds thank you guys again happy customer 🫡
Price assessment: Great price
Services: Transmission, General repairs & maintenance, Electrical
K
Keith P. (Wheels)Local Guide · 375 reviewsiTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
