We recently completed our 4th project with F2. We had new hardwoods installed as well as matching the existing hardwoods to the new ones. In addition, they tiled our bathrooms, laundry room and installed new vanities in 2 bathrooms. We also had a large glass door/wall removed to open up a room. We were out of town during the entire project, which shows how much we trust them. We returned home to beautifully done work, absolute perfection. F2 communicated with us daily to ensure we were all on the same page. So many people asked us “how can you be out of town during the whole project ?” It is because of the trust and confidence we have in F2. We have our next project in mind, and will definitely hire F2 as our contractor. Thank you to the entire F2 team. Bravo on extraordinary workmanship!
F2 Construction
F2 Construction at a glance
Customers report that F2 Construction handles kitchen, bathroom, and structural renovations with clear communication, punctual arrival, and fair pricing. Positive feedback highlights the team's attention to detail and ability to meet tight schedules for both new builds and repairs. In contrast, several low-star reviews cite significant delays in providing estimates, unresponsiveness to inquiries, and disorganization in vendor management as primary concerns.
- Google rating: 4.9 out of 5 from 206 reviews (97% five-star).
- Reviews on this page: 206 Google reviews (194 with written comments, 33 with photos).
- Owner responses: the business replied to 22% of reviews.
- Most recent review: October 14, 2026.
- Service: Home Remodeling Contractor serving Charlotte, North Carolina.
Data from Google, last updated November 11, 2026.
Star ratings
206 Google reviews we collected
- 5 stars20097%
- 4 stars00%
- 3 stars00%
- 2 stars10%
- 1 star52%
Praise vs complaints
Phrases our text analysis found in 194 written reviews
- Praise50797%
- Complaints173%
Topic share
How often each topic comes up in the written reviews
- Speed & response9919%
- Quality & results9819%
- Staff & attitude8616%
- Would recommend8115%
- Communication7815%
- Price & value469%
- Honesty & trust367%
What customers talk about
We read 194 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“F2 set up a text chat so that we could easily and quickly communicate on times, status, issues, etc.”
“- The wrong sink was installed, & at the end of the project we faced resistance & delays when requesting the invoice for a warranty claim.”
“The F2 construction team did a great job on my closet/laundry room space renovation.”
“ey were able to pull the tile from their bathrooms, repair the water damaged subfloor, match my parents existing hardwood floors, and repair everythin…”
“The employees at F2 were kind, considerate and understanding when I told them we would not be prepared for the work to begin as originally planned.”
“We highly recommend F2 and will likely use F2 again in the future for other work.”
“I cannot speak for the quality of F2 but considering the lackluster interaction, I do not recommend this place.”
“F2 communicated with us daily to ensure we were all on the same page.”
“We met with the owner and received a reasonable estimate based upon estimates we had received from other companies.”
“- Billing errors totaling over $14,000 - requests for payments on bills we had already paid & incorrect invoice pricing.”
“We were out of town during the entire project, which shows how much we trust them.”
People customers mention
- Face 45 reviews
- Carola 18 reviews
- Oscar 7 reviews
- Joe 4 reviews
- Sergio 4 reviews
- Evita 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 206 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The F2 team is phenomenal! We had some challenging asks, but they got creative and brought our dream design to life. Before our project wrapped we talked about quotes for 3 more ideas. F2 will be hanging out at our house again very soon!!
- Price assessment: Reasonable price
- Services: Tile work installation, Painting, Remodeling, Drywall installation, Plumbing fixture installation
We first contacted F2 in mid-2025 about a full primary bathroom renovation. F2 was recommended to us by friends who had used the company for a bathroom renovation. We met with the owner and received a reasonable estimate based upon estimates we had received from other companies. Shortly before the work was scheduled to begin and after we had submitted a deposit, my mother passed away. The employees at F2 were kind, considerate and understanding when I told them we would not be prepared for the work to begin as originally planned. F2 put no pressure on us to reschedule the work. In April 2026, the renovation commenced. Without me asking, F2 honored the estimate that it had provided nearly a year prior. The price that we were quoted for the work was what we were charged. There were no change orders except those I requested and I was only charged for one of those changes. The employees were professional, skillful and courteous. F2 set up a text chat so that we could easily and quickly communicate on times, status, issues, etc. As expected, there were a few issues encountered along the way. But they were quickly resolved. I served as my own decorator which caused a few issues. However, F2 and I worked through those issues to my full satisfaction. The renovation took almost exactly the amount of time that F2 estimated. The only delay was due to the building inspector. We are extremely pleased with the renovation. The bathroom is both beautiful and functional. We highly recommend F2 and will likely use F2 again in the future for other work.
- Price assessment: Reasonable price
- Services: Tile work installation, Home renovations, Tile work replacement, Painting, Remodeling, Drywall installation
F2 Construction is exceptional. In every way. They just completed a full kitchen renovation for us, which led to refinishing floors as well as painting walls/ceilings throughout the entire first floor of our home. From beginning to end, communication was extraordinary, and the small teams performing the work were so polite and kind and a joy to have around. Their attention to detail is unmatched. I would highly recommend Face and the entire F2 team to anyone looking for help with a renovation or repair. Big projects can be scary. Face has a beautiful way of making you as the customer feel important and making sure everything is completed to your standards. He is not satisfied until his customers are truly happy. A contractor like this is hard to find these days. We are so grateful to have found them.
- Price assessment: Reasonable price
- Services: Home renovations, Paint indoors, Remodeling, Drywall installation, Plumbing fixture installation, Service not listed
We had the privilege of working with F2 Construction to redo our half bath and the baseboards throughout our first floor, and I don’t have enough good things to say about this company. Every member of the team is a true master of their craft. I was consistently impressed by the quality of the work and how clean they left the space each day — with a 2-year-old at home, that made the whole renovation process seamless. Not an ounce of dust was left behind. The team is incredibly professional, and the finished work is amazing. We’re already thinking about what other projects we want them to tackle. This is the company you’ll want handling your entire home.
- Services: Tile work installation, Home renovations, Paint indoors, Remodeling, Drywall installation, Drywall repair
The F2 construction team did a great job on my closet/laundry room space renovation. They worked quickly and always checked to make sure I was happy with the progress. The communication was easy and they worked with me to make sure they achieved the best outcome possible. I will definitely be using them again for future projects!
- Price assessment: Reasonable price
- Services: Install flooring, Home renovations, Paint indoors, Painting, Exterior painting, Remodeling, Interior structural repairs, Drywall installation, Drywall repair
I have nothing but AMAZING things to say about Face and the F2 construction team. This is my second larger project with them, and they were prompt, professional, and easy to work with. For this project, they repaired part of my roof and installed all new gutters. They have also done flooring, wall tear-downs, and painting for me in the past. Each time, the work has been 110%! I will continue to use this team for every home remodel project I have planned.
- Price assessment: Great price
We had an awesome experience from start to finish. F2 construction and their team was professional, punctual, and paid close attention to every detail during our sliding door installation. They took the time to answer our questions, kept the work area clean, and the finished product looks and functions perfectly. Having worked with F2 Construction both professionally on client projects and for our own home, we can confidently say the quality of their work consistently exceeds expectations. It’s clear they take pride in their craftsmanship, and we highly recommend them to anyone looking for reliable, high-quality work. We wouldn’t hesitate to hire them again for future projects!
- Price assessment: Great price
- Services: Service not listed
Had new window installed. They responded very well and timely. Job was done remarkably fast and even after we had a tweak they didn’t blink in taking care of it the next day, and made it all look perfect. Highly recommend!
- Price assessment: Reasonable price
- Services: Home renovations
We had an excellent experience with F2. We got several quotes from companies in CLT and Face was the first one who quoted us exactly what we said we wanted and didn’t try to add on several things. We could tell he was honest and listened to what we wanted. We had them finish our attic space into a game room for the whole family to enjoy. The entire process was smooth and communication was top notch. We knew each night what was scheduled for the next day. We have built several homes and that has never happened. Every crew member was respectful of our home and cleaned up after themselves. We will be using F2 for any future projects!
- Price assessment: Great price
- Services: Install flooring, Home renovations, Paint indoors, Remodeling, Interior structural repairs, Drywall installation
Business details
- Address: 11111 Carmel Commons Blvd Ste 330, Charlotte, NC 28226
- Phone: (980) 260-8418
- Website: f2construction.com
- Service area: Charlotte, NC