iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%99+30.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 70 gymsiPosition by Experts Score among all companies we track in this category. · better than 70%
5.0★★★★★87 Google reviews · 24 photos
98%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate F45 Training Pembroke Pines West five stars based on eighty-seven reviews. Customers frequently praise the diverse forty-five-minute classes, which combine cardio and resistance training with varied exercises to prevent boredom. The staff is described as supportive and knowledgeable, often providing form corrections and modifications for different fitness levels. The facility is noted for its cleanliness and organized environment, with flexible scheduling options. One minor criticism mentions that classes can become very crowded, though staff manage to keep operations running smoothly.
Google rating: 5.0 out of 5 from 87 reviews (98% five-star).
Reviews on this page: 87 Google reviews (70 with written comments, 9 with photos).
Owner responses: the business replied to 41% of reviews.
Most recent review: October 8, 2026.
Service: Gym serving Pembroke Pines, Florida.
Data from Google, last updated October 27, 2026.
Score profile vs other gyms
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
This companyGyms median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.F45 Training Pembroke Pines West: 98/100 on this factor. Category median: 95.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.F45 Training Pembroke Pines West: 99/100 on this factor. Category median: 95.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.F45 Training Pembroke Pines West: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
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Bar = this company · dark tick = category median.
Star ratings
87 Google reviews we collected
5.0of 5
5 stars8598%
4 stars22%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 70 written reviews
98%praise
Praise5898%
Complaints12%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude2237%
Would recommend1729%
Quality & results814%
Honesty & trust610%
Speed & response35%
Communication35%
What customers talk about
We read 70 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The coaches are incredible—supportive, motivating, attentive to form, and always pushing me to challenge myself.”
“I highly recommend the Pembroke Pines location—especially Coach Kiara and the rest of the amazing team!”
“Every workout is different, the atmosphere is welcoming, and I genuinely look forward to coming in.”
“The workouts are fast-paced, fun, and effective — every day is something new, which keeps things exciting and challenging.”
“They are all very attentive and even the trainers on the app explain the exercises thoroughly.”
People customers mention
Andrea9 reviews
Carlos7 reviews
Kiara6 reviews
Juan6 reviews
Mariela6 reviews
Denise4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JudithLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Life changing! The attention to detail is superb. Very clean and organized. Classes are always on time. It’s always changing so you don’t feel like you are doing the same thing over and over. I cannot recommend this place enough!
ClaudiaLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I absolutely love this place , the community is good vibes and the coaches are so supportive with everything . My 2nd home ❤️. Been a member since April 2023 and going strong 💪
Shirley5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I absolutely LOVE F45 West Pembroke Pines! Since starting, I’m down 30 lbs and 5 inches from my waist, and I feel stronger, healthier, and more energized. I can’t say enough good things about this place!
The coaches are incredible—supportive, motivating, attentive to form, and always pushing me to challenge myself.…
EmmyLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I love these classes! I’ve been taking the resistance ones and they exactly what I wanted, different exercises divided in stations with some repetitions per stations. You get to do so many different exercises that you don’t get bored and the 45 mins fly! The coaches and the members are super welcoming since the very first class. I recommend this studio.
PaulinaLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I highly recommend F45. Coaches are incredibly and you will feel part of a family that support you and challenge you to achieve your goals
Jean7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
The hours are great, the facility is clean and the best part are the instructors. Very friendly, motivational and enthusiastic.
Life changing! The attention to detail is superb. Very clean and organized. Classes are always on time. It’s always changing so you don’t feel like you are doing the same thing over and over. I cannot recommend this place enough!
Response from the owner · a month ago
We are absolutely thrilled to hear that our classes have been life-changing for you. Our team works hard to keep things organized, clean, and strictly on time, so it is wonderful to know those details stand out. We also love keeping our workouts fresh and dynamic to ensure you stay challenged and engaged every single day!Your recommendation means the world to us. Thank you for being such an awesome part of our community! Denise
Claudia GeisserLocal Guide · 24 reviewsiTotal number of Google reviews Claudia has written across all businesses on Google Maps, not just this one.
I absolutely love this place , the community is good vibes and the coaches are so supportive with everything . My 2nd home ❤️. Been a member since April 2023 and going strong 💪
Response from the owner · 2 months ago
Thank you so much for the amazing review! ❤️ We’re so grateful to have had you as part of our community since April 2023. It means the world to hear that our gym feels like your second home! 🏠💪 Your energy and dedication are what make this community so special. Here’s to many more years of getting stronger together! 🔥🙌 Denise
Shirley D'Cruz5 reviewsiTotal number of Google reviews Shirley has written across all businesses on Google Maps, not just this one.
I absolutely LOVE F45 West Pembroke Pines! Since starting, I’m down 30 lbs and 5 inches from my waist, and I feel stronger, healthier, and more energized. I can’t say enough good things about this place!
The coaches are incredible—supportive, motivating, attentive to form, and always pushing me to challenge myself. Every workout is different, the atmosphere is welcoming, and I genuinely look forward to coming in. I also love the sense of community and the music—the positive energy makes the workouts fun.
F45 has become such an important part of my health journey, and I’m incredibly grateful for this team and community. Highly recommend! 💪
Response from the owner · 2 months ago
Thank you so much for sharing your experience! ❤️ Congratulations on such an incredible 30-lb transformation and those 5 inches—you should be so proud of everything you’ve accomplished! 💪
It means the world to our entire team to know that F45 West Pembroke Pines has become such an important part of your journey. Your dedication, positive energy, and commitment to pushing yourself are truly inspiring. We’re so grateful to have you as part of our F45 family and can’t wait to keep cheering you on! 🔥🙌. Denise
Emmy EsquivelLocal Guide · 19 reviewsiTotal number of Google reviews Emmy has written across all businesses on Google Maps, not just this one.
I love these classes! I’ve been taking the resistance ones and they exactly what I wanted, different exercises divided in stations with some repetitions per stations. You get to do so many different exercises that you don’t get bored and the 45 mins fly! The coaches and the members are super welcoming since the very first class. I recommend this studio.
Paulina CeVallosLocal Guide · 29 reviewsiTotal number of Google reviews Paulina has written across all businesses on Google Maps, not just this one.
It’s been a great experience so far. The staff is awesome. Welcoming environment overall. The classes can get very packed but they manage to keep things organized.
Luisa PosadaLocal Guide · 44 reviewsiTotal number of Google reviews Luisa has written across all businesses on Google Maps, not just this one.
I’ve been attending F45 for about four years now, and I absolutely love the atmosphere and motivation. The coaches are amazing, and every workout is fun, challenging, and never the same. I’ve also met incredible people I now call friends, and we motivate each other every step of the way. I highly recommend the Pembroke Pines location—especially Coach Kiara and the rest of the amazing team!
Annie Zuber2 reviewsiTotal number of Google reviews Annie has written across all businesses on Google Maps, not just this one.
Best gym in Pembroke Pines! There’s so much variety in the workouts, and everything is scalable to meet you where you are with your fitness goals. The coaches are knowledgeable and attentive and always push you to be your best. Kiara is an incredible manager and keeps things running smoothly. Highly recommend!
