Fairmount Assisted Living and Memory Care

Resident care is not constant. Resident care is very impersonal and little compassion towards residents. Menu is very limited and activities are very few

I own Assisted Living Locators here in Tucson, and I’ve toured and placed families at Fairmount many times. I can honestly say that Daver is truly one of the jewels of the community. He is always helpful, attentive, and willing to go above and beyond — even on his days off. Everyone loves him, and we are all so grateful he is there. Fairmount is tucked away from the busy main streets, making it such a peaceful place to visit. Sitting in the courtyards without traffic noise is something families really appreciate. One of the many things my families love — and I do as well — is the wide variety of musical activities offered to residents. There is always something engaging and uplifting happening. Fairmount also offers plenty of quiet spaces for residents who prefer a calmer, more peaceful environment. The courtyards are absolutely gorgeous, complete with chickens, bunnies, and I believe even a turtle! The rooms are beautiful, and each resident has their own private half bath, which families truly value. Another thing that makes Fairmount so special is that it is locally and family owned right here in Tucson. Owner Mattie Nason is actively involved every single day, and her love and care for the residents shines through in everything she does. She treats the residents like family, and it truly shows. I love Fairmount and everyone there!

• Price assessment: Great price

Post-response Update: What a disingenuous response. Misrepresent the situation all you want - Fairmount chose to jump ship after barely having time to learn this woman's needs, much less actually take the steps to manage them. Your business model favors easy-to-manage residents who don't tax your system - and thus, put more $$$ in ownerships / shareholders pockets. Original Review: Nice place, nice staff. Lots of engagement & activities. But remember this: Easy residents = Easy profits. If your elders needs become difficult, despite claims of being prepared for & capable of handling them, expect to be shown the door. This is a place only for residents of a certain "caliber" - the more value you bring, the more tolerant this place is.

Without doubt, this facility has more staff to resident ratio, however, if your family member is in cognitive decline, don't expect empathy nor time allowance for medication to take therapeutic effect before they may evict elderly resident. There didn't seem to be much compassion, or even understanding for the fact my 86 yr old dementia diagnosed loved one just had hip surgery less than 2 months prior. As a result of hip fracture & surgery, my loved one experienced loss of mobility and independence. There genuinely seemed to be lack of recognition that dementia diagnosed elderly commonly experience cognitive decline with physical decline after hip fracture and surgery. Providing two stars because several staff members truly are assets to the facility.

There is no way to describe the 5 star service provided by Daver and the entire staff. Not only did they assist, thus making the difficult move in process to be smooth and pleasurable for my brother, they set up his room so he was surrounded by his comfort items.. I get photo updates and my heart is at ease knowing my brother is being so well cared for. Thank you all for your dedication to working with people who become compromised with age. Fairmount Assisted Living is the best.

When my son-in-law and I first visited Fairmount Assisted Living and Memory Care, we immediately saw that the owner, Mattie, Liihana, the manager, the staff, and caregivers had created an atmosphere with a template for all memory care facilities. While talking to Daver, the intake advisor in his office adjacent to the main care area, we heard much noise—clapping, laughing, and music. When we entered, we were astounded by the joyful atmosphere. In a huge activity/ dining area, “Wild Bill” and his guitar had about 35 residents smiling and clapping. All the residents were gathered in one huge room and almost every resident was there, in wheelchairs, on sofas, in chairs flanked by their walkers—all in semicircles facing “Wild Bill.” Fairmount’s focus on one building, and one large room, allows true socialization where there is a mixture of all types of personalities and of different ability levels. Dementia or no dementia, residents are human and need human interaction. “Lively”, “upbeat”, and “engaging” characterize Fairmount’s atmosphere. The multi-talented activities’ director, Victoria, manages to deliver varied activities throughout the day, with space for rest. Music and stimulating conversations dominate. The resident piano player/ singer and trivia emcee, Linda, is on-hand 4 days a week to engage the residents in banter and sharp repartee. “Wild Bill” comes every other week as do the banjo player/singer, and the piano-playing and singing duo, Peggy and John. Many other entertaining groups and individuals add to the spice. There is an in-house book club, where residents read aloud to the group in a huge room also used for a weekly water-color class. A writing group gathers at one of the large outside table to hash out ideas. And, always, arts and crafts, trivia, games, puzzles, and the favorite of all, bingo! Fairmount’s caregivers more that match the energy level of the activities. I am amazed daily by their non-stop routine. I’ve never seen one using a personal phone, treat a resident harshly, or fail to give the very best to each resident. They are fully knowledgeable about their charges and treat them with the greatest respect and patience. They, and, indeed, the entire staff are proud of Fairmount’s good reputation and proud of their work. My husband was extremely well cared for with his two assigned attendants, Blanca and Lorna. The same is true for the meal attendants who bring the food out to the residents and help them as needed. They are quick to respond to special requests. If a resident wants a cup of coffee at any time during the day, they get them one, just as they would have if they had been at home. Residents’ requests are always honored. All staff take their jobs very seriously. It shows in how purposefully they walk and communicate with others. The maintenance director, Jackie, manages to be in 3 places at one time and also tends to the feeding and watering of the animals. Besides the one building and one large common area, Fairmount also has another great architectural feature— a building design that maximizes light, nature- viewing, solitude, quiet, peace, and rest. The building is “U” shaped surrounding a beautiful courtyard with birds at their feeders, bunnies, chickens, roosters, and Penelope, the tortoise, and a beautiful wall-mounted waterfall whose soothing sound brings peace. All the windows that face the courtyard are huge and reach almost to the floor. A person sitting on one of the comfortable sofas or chair in the corridors that hug the “U” easily can look straight ahead to converse with nature: the animals, the many fruit trees and other greenery. The Wellness director, Jackie, is very organized and on top of all the medications for the residents. All medicines and all OTC items were given properly. Care plans, detailing the times, dosages, etc. of the medicines were simply and clearly recorded. If environments can be said to have “attitudes,” then the one at Fairmount is positive, joyful, and familial. Go see for yourself!

• Price assessment: Great price

Great people here, patient and loving. Feels like a big family.

Update: My father has been living at Fairmount since May 2024. After almost a year and half later, I am pleased and grateful to say that I can stand by my initial review 100%. From May 2024: My father moved into Fairmount three weeks ago and my family and I couldn't be more pleased, grateful and relieved with how well his transition to his new home has gone. The grounds and common areas are welcoming, lovely, very clean and well cared for. My father's personal living space is very comfortable and they encouraged us to make it as homey as we would like. I cannot say enough about how friendly and helpful everyone is at Fairmount. My father requires a higher level of care than most folks, and the Fairmount team has been open, willing and on target with making sure he has the care and services to help him lead a quality life. They also reinforce a positive quality of life all around by making sure there are a lot of activities to keep everyone engaged and active as possible. Working with the team and watching them interact with my father, our family, and the other folks living there, has given us a high level of confidence in their abilities to take care of him. From the owner, Mattie, welcoming us to the Fairmount family on day one, to everyone who provides my father's administrative/healthcare/day-to-day care, my family and I cannot thank you all enough!

We have been extremely happy with the staff and facility at Fairmount! They have made every effort to support my 91 year old mother and have made her feel welcome and appreciated. The home is open with lots of natural lighting in the main room. My mother has stayed engaged with the varied activities offered.. music, games, trivia, stretching, etc. Very impressive. I highly recommend.

I took all of my grandchildren for the first time today to visit my mom. The 12 yr old said "This is so nice! I would live here." The staff (in particular, Daver in admissions) have all been so helpful and thoughtful through the process of moms transition from her independent life. She is quickly making friends and feels well taken care of. She also really enjoys the beautiful outdoor spaces...complete with bunnies, chickens and a 20 yr old tortoise. I highly recommend Fairmount to anyone looking for a place that feels like home.