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Fairprice Movers

Mover · San Jose, CA · reviewed since 2012

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#86 of 391 moversPosition by Experts Score among all companies we track in this category. · better than 78%
5.0 ★★★★★ 448 Google reviews · 24 photos
98%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
56%reviews answered by the owner
$1.0ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Fairprice Movers at a glance

Google reviewers rate Fairprice Movers 5/5 from 448 reviews, with the owner responding to 56% of comments. Customers frequently praise the team for punctuality, clear communication, careful handling of fragile items, and adherence to initial price quotes. Recurring themes include efficient loading, protection of floors and walls, and helpful staff during complex relocations. A small number of low-star reviews cite significant delays beyond estimated timelines and reports of rude behavior during initial phone bookings.

  • Google rating: 5.0 out of 5 from 448 reviews (98% five-star).
  • Reviews on this page: 447 Google reviews (438 with written comments, 17 with photos).
  • Owner responses: the business replied to 56% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Mover serving San Jose, California.

Data from Google, last updated November 3, 2026.

Score profile vs other movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction98Reliability96Craft & service100Value100Momentum100Replies to reviews86Satisfaction: 98 (median 93)Reliability: 96 (median 91)Craft & service: 100 (median 94)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 86 (median 79)
Fairprice MoversMovers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fairprice Movers: 98/100 on this factor. Category median: 93.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fairprice Movers: 96/100 on this factor. Category median: 91.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fairprice Movers: 100/100 on this factor. Category median: 94.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fairprice Movers: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fairprice Movers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fairprice Movers: 86/100 on this factor. Category median: 79.A
86

Bar = this company · dark tick = category median.

Star ratings

447 Google reviews we collected

  • 5 stars44098%
  • 4 stars31%
  • 3 stars10%
  • 2 stars20%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 438 written reviews

  • Praise87798%
  • Complaints172%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price5161%
  • Reasonable3239%
  • Overpriced00%
  • Not sure00%
$1.0k+7% vs typical movers

Middle half of what 61 customers paid ($677–$1.4k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude19322%
  • Speed & response18421%
  • Would recommend14817%
  • Price & value13815%
  • Quality & results12314%
  • Honesty & trust718%
  • Communication374%

What customers talk about

We read 438 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The guys were patient with my questions, wrapped all the delicate furniture perfectly, and moved our heavy mattress up the stairs like it was nothing.”
    “The customer representative was rude on the phone from the beginning.”
  • “The movers were on time, worked at a steady pace, and communicated everything clearly from the moment they walked in.”
    “We also noticed excessive phone use and other unnecessary delays.”
  • “I highly recommend this moving company to anyone looking for a professional, reliable, and careful team.”
  • “Also price is very reasonable (true to their name “fairprice”!”
    “Everything was clearly explained from the time of scheduling, and there were no surprises or hidden fees.”
  • “The team did a fantastic job getting us into our new place in Willow Glen.”
    “They showed up exactly on time, protected our hardwood floors, and made a normally awful day actually pleasant.”
  • “Honestly the best decision we made was booking Fairprice San Jose for our weekend move.”
  • “They communicated really well the whole morning and didn't leave a single mess behind.”

People customers mention

  • Aldo 8 reviews
  • Victor 6 reviews
  • Glen 5 reviews
  • Pillo 4 reviews
  • Area 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Fairprice Movers for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Sebastian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

What a truly fantastic moving crew to work with. Shifting to a new apartment is always tiring, but they brought great energy and packed all our belongings securely in the truck. Not a single thing was scratched or missing when we finished unpacking. So glad we trusted them with our home.

Paid $1,000–1,500Great priceSenior moving
Claire1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Shifting into our new home in Silver Creek went flawlessly with this team. They showed up exactly on time, protected our hardwood floors, and made a normally awful day actually pleasant. I highly suggest giving them a call!

Paid $1,000–1,500Great priceSenior moving
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Moving across town to Berryessa was totally painless thanks to the hardworking crew at Fairprice Movers. They stuck to the original quote and worked tirelessly until the truck was completely empty. I would definitely book them again!

Paid $500–1,000Great priceSenior moving
Emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Parking a giant commercial rig near the busy warehouse district during a morning rush is usually a recipe for disaster, yet our driver parked right on the mark. They cleared out every stray piece of packing tape, swept the back of the truck clean, and made the whole drop-off effortless.

Paid $1,000–1,500Great priceSenior moving
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Getting my bulky bedroom set up the stairs in Japantown was a breeze for these guys. They communicated really well the whole morning and didn't leave a single mess behind. Best moving company I have ever hired!

Paid $1,000–1,500Great priceSenior moving
Caroline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The movers did an incredible job handling our antiques during our shift to the Rose Garden neighborhood. They used extra thick blankets and took their time going through the narrow front doors. Very trustworthy and professional crew.

Paid $1,000–1,500Great priceSenior moving

Photos

Customer reviews

5.0 ★★★★★ 448 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Stewart Arnold
Review from Google · view on Google
★★★★★

Honestly the best decision we made was booking Fairprice San Jose for our weekend move. The guys were patient with my questions, wrapped all the delicate furniture perfectly, and moved our heavy mattress up the stairs like it was nothing. They made a stressful process feel incredibly simple. Highly recommend their services to anyone.

Sebastian Dowd1 reviewTotal number of Google reviews Sebastian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a truly fantastic moving crew to work with. Shifting to a new apartment is always tiring, but they brought great energy and packed all our belongings securely in the truck. Not a single thing was scratched or missing when we finished unpacking. So glad we trusted them with our home.

  • Price assessment: Great price
  • Price: $1,000–1,500
  • Services: Senior moving
Boris Scott1 reviewTotal number of Google reviews Boris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So incredibly pleased with how smoothly our relocation went today. The movers were on time, worked at a steady pace, and communicated everything clearly from the moment they walked in. They handled our bulky living room set safely and got us set up in San Jose fast. Absolutely give these guys a call if you are moving.

Claire Randall1 reviewTotal number of Google reviews Claire has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shifting into our new home in Silver Creek went flawlessly with this team. They showed up exactly on time, protected our hardwood floors, and made a normally awful day actually pleasant. I highly suggest giving them a call!

  • Price assessment: Great price
  • Price: $1,000–1,500
  • Services: Senior moving
Peter Avery1 reviewTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guys who moved us into Cambrian Park were just awesome today. They tackled the heavy lifting with zero complaints and even stayed a few minutes extra to put my dining table together. Really appreciate their hard work!

Mary Gray1 reviewTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Moving across town to Berryessa was totally painless thanks to the hardworking crew at Fairprice Movers. They stuck to the original quote and worked tirelessly until the truck was completely empty. I would definitely book them again!

  • Price assessment: Great price
  • Price: $500–1,000
  • Services: Senior moving
Carl Paterson1 reviewTotal number of Google reviews Carl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Setting up our fragile glass display cabinet and heavy bed frame in a new North Hills townhouse was nerve-wracking, but these movers handled everything with total care. They treated our home with absolute respect from the moment they walked through the door until the final handshake, turning a stressful move into a breeze.

Boris Simpson1 reviewTotal number of Google reviews Boris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was worried about moving my boutique inventory near Santana Row, but Fairprice handled everything like total pros. They carefully boxed up my fragile displays and kept everything organized perfectly. Totally worth the investment.

Emily Cameron1 reviewTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Parking a giant commercial rig near the busy warehouse district during a morning rush is usually a recipe for disaster, yet our driver parked right on the mark. They cleared out every stray piece of packing tape, swept the back of the truck clean, and made the whole drop-off effortless.

  • Price assessment: Great price
  • Price: $1,000–1,500
  • Services: Senior moving
Lisa Peake1 reviewTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Getting my bulky bedroom set up the stairs in Japantown was a breeze for these guys. They communicated really well the whole morning and didn't leave a single mess behind. Best moving company I have ever hired!

  • Price assessment: Great price
  • Price: $1,000–1,500
  • Services: Senior moving

Fairprice Movers on Google Maps →

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