Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Google reviewers rate Fairway Plumbing highly, citing punctuality, clear communication, and fair pricing for services like water heater installation and leak repairs. However, low-star reviews highlight issues with missed appointments, poor communication, and unprofessional behavior, particularly in jobs coordinated through third-party retailers like Lowe's.
Data from Google, last updated November 3, 2026.
481 Google reviews we collected
Phrases our text analysis found in 330 written reviews
How often each topic comes up in the written reviews
We read 330 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have used their services for years and they have always been courteous, friendly, and prompt.”
“HORRIBLE, HORRIBLE service, installer was extremely rude.”
“Thanks to Carrie in the office who set it all up in a timely manner.”
“We are hosting a big party and this has delayed the whole replacement process and we are without an oven.”
“Cliff with Fairway Plumbing has done excellent work on our home’s plumbing problems over the years as they arise.”
“Terrible customer service and rude from the beginning.”
“Fairway Plumbing came highly recommended and lived up to the praise.”
“I would not recommend buying a water heater from Lowes or using this company to install it.”
“He explained everything clearly to both my husband and me while literally elbow-deep in mud fixing the problem.”
“The service was excellent, the price was fair, and the attention to detail was outstanding.”
“I am an 80 year-old widow and the most important thing I need is someone I can trust to care for my needs with integrity and patience.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 481 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
It is great to work with someone who knows their stuff. They said what they were going to do, and they did it well! They fixed a water heater issue and installed whole-house filters.
Cliff with Fairway Plumbing is excellent. He is knowledgeable and honest. Over the years he has been very helpful with our aging home. We highly recommend Fairway Plumbing.
Cliff with Fairway Plumbing is an excellent plumber. He has helped us for several years. I highly recommend him.
Cliff with Fairway Plumbing has done excellent work on our home’s plumbing problems over the years as they arise. He’s knowledgeable and honest. We would recommend him without hesitation.
Good service. On time and good communication.
Thank you Chris and Andrew for coming out on a Friday afternoon to replace the PRV so I could have water access again. Thanks to Carrie in the office who set it all up in a timely manner. Ya’ll are great!
Fairway Plumbing came highly recommended and lived up to the praise. Remy and Randy did a fine job. We are very pleased with the work and the price. We will call them again if we need plumbing help.
Cliff & Andrew did an amazing job AGAIN!! They installed our first water heater almost 6 years ago and it just stopped working because of a fluke. Anyway, their workmen ship is impeccable and 2nd to none!! They’re professionals at their craft and detail is outstanding!! I recommend them if you’re looking for quality work!
Excellent, professional service!
They came out within a few hours of my phone call to take care of my clogged toilet. Thank you
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts