Better than the apple store!

Fallen Apples Mac Repair
Fallen Apples Mac Repair at a glance
Google reviewers rate Fallen Apples Mac Repair five stars based on 986 reviews, with the owner responding to 34% of them. Customers frequently praise the shop for transparent pricing, quick turnaround times, and effective repairs on screens, logic boards, and water damage. Staff are described as knowledgeable and communicative, often providing honest advice rather than pushing unnecessary services. One low-star review criticized the business for having far overpriced services and terrible customer service.
- Google rating: 5.0 out of 5 from 986 reviews (98% five-star).
- Reviews on this page: 986 Google reviews (794 with written comments, 7 with photos).
- Owner responses: the business replied to 34% of reviews.
- Most recent review: October 1, 2026.
- Service: Apple Repair Service serving Longmont, Colorado.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
Caleb replaced a faulty screen on my MacBook, and also helped me figure out a charging issue. He’s very knowledgeable, helpful, and trustworthy. Totally recommend for Apple problems!
Had Mother board water damage to my M3 pro. ubreakifix said they wouldn't fix it (but still charged me diagnostic fee). Apple Genius Bar said they'd repair for $1600 dollars. Fallen Apples fixed it for less than a third of the Genius Bar price even with the logic board repair. It was also a fairly quick turn around. I happily recommend.
Didn't end up using services, but incredibly kind and helpful on the phone. Seems very well informed, I would encourage you to check out this business!
I brought in an older MacBook that had been sitting with moisture damage for several days — not exactly an easy case. Caleb was fantastic from start to finish. He took the time to walk me through all my options, was upfront and transparent with pricing before doing any work, and made recommendations that were clearly coming from knowledge, not a sales pitch. He was personable and easy to talk to while still being the most informed person in the room. Communication throughout the process was excellent and the turnaround was quick. The whole experience felt genuinely trustworthy. Fallen Apples is my go-to for any Mac repair — highly recommend Caleb without hesitation.
Caleb was amazing! I accidentally dropped my laptop down the stairs, and assumed it was a goner. I got a recommendation for Fallen Apples, and could not be more thrilled. I have my laptop back, the repairs were reasonably priced and the timeframe was reasonable. I hope to not have to use them again for emergency repairs, but I will definitely be taking my computers there for maintenance. Highly recommended!
Highly recommend - drive was beyond the recovery he could do, so recommended me to another vendor and didn’t charge anything. Tipped him what I had on me for his time.
Been bringing my stuff here for years Caleb Baker is super knowledgeable about his products. He’s working on wouldn’t trust nobody else but him bring your stuff here and you will have no problems later on and if you do bring them back to him and he’ll fix it right up.
Caleb is AWESOME! I have been a customer for years, and he has replaced my battery and microphone, and also repaired some water damage on my aging MacBook. He saves me money when he can (avoiding buying new parts if not needed), and he always sticks to the timeline he quotes. I honestly don’t know what I would do without him! You don’t get great service like this many places these days. Can’t recommend enough!
I took my MacBook in for a second opinion on some warranty work that Apple had incorrectly stated was water damage. Caleb did a great job on diagnostics. He explained what the problem was and gave me proof of the lack of water damage. He advised me on my rights and also my next steps. I couldn’t have asked for a better experience. His knowledge and expertise were very much appreciated. If you need work done on your Mac or phone he’s the guy to trust.
Business details
- Address: 12022 Melody Dr, Westminster, CO 80234
- Phone: (720) 324-3000
- Website: fallenapplesmacrepair.com
- Service area: Longmont, CO