Analyzing 5,487,8965.5M ReviewsFor 14,87114.9K Experts
Google reviewers rate Family Care Center 4.7 out of 5 based on 379 reviews, with the owner responding to 98% of comments. Positive feedback highlights compassionate providers, efficient scheduling, and effective treatments for anxiety, depression, and trauma. However, low-star reviews cite recurring issues with billing disputes, hidden cancellation fees, and inconsistent communication regarding appointments and medication.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 278 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I see Melissa in woodland park and she’s very good she listens patient and understands and is helping me with the anxiety depression ptsd and trauma t…”
“Rude staff.”
“I recommend this place to anyone suffering from MADD.”
“, I do have to say that I am so disappointed with your services; I cannot recommend your services to anyone; I have also informed my PCP and Tricare…”
“…hard time feeling “comfortable” with new providers after not having a great experience when switching to a new provider, personally) - however, my new…”
“I have never experienced such terrible service/communication in my life.”
“Their response was timely and they were able to get me in for my first appointment quickly.”
“Anne listened to me without rushing me I felt rushed by the last PA he seemed in a rush almost and with her it was different she let me go over all my…”
“Suzanne (NP) and Carmen (MA) were both genuine and responsive at my appointment and via the patient portal when I had a concern after starting a new medicine.”
“Dr Kinsman is the best psychiatrist ever: he LISTENS and responds with reasonable solutions.”
“I was over charged when I had no copayment was forced to pay a copay.”
praise complaint · found by our text analysis, Google review wording unchanged.
Fantastic service!
Hi, James. Thanks for taking the time to share your positive experience. We truly appreciate it!
I see Melissa in woodland park and she’s very good she listens patient and understands and is helping me with the anxiety depression ptsd and trauma that I’m dealing with She’s supportive caring and compassionate im blessed that she’s my therapist she has my back and my best interest at heart and im grateful she’s my therapist and advocate
Hi, Connie. We appreciate the kind words!
so fsar good xperience
Hi, Guy. Thank you so much for leaving us a stellar review!
This has been very helpful for me. My therapist is very helpful and supportive.
Hi, Leilani. We are thrilled with your positive review!
Just had a provider switch due to my original provider no longer being available… I was super nervous about getting a new provider (I have a hard time feeling “comfortable” with new providers after not having a great experience when switching to a new provider, personally) - however, my new provider was super supportive and helpful and overall friendly. They helped make a stressful (for me) appointment less nervous which helped me open up a bit more than I normally would with a newer provider. So thankful for the kind and understanding providers- and Nicole at S Circle location has always been awesome as well! Overall great experience throughout my continued care through FCC.
Hi, Tulsa. Thanks for taking the time to share your positive experience. We truly appreciate it!
Professional, friendly staff and a nice facility. They are improving my quality of life. I highly recommend Family Care.
Hi, Brent. We appreciate the kind words!
Great service
Hi, Todd. We are thrilled with your positive review!
Top notch counseling, very compassionate and caring! They are there for you.
Hi, David. Your feedback is highly appreciated. Thank you for the review!
Corby is an excellent therapist.
Hi, Bob. Thank you so much for leaving us a stellar review!
Absolutely useless. Almost $2,000 for services including a specialized treatment service that made no difference. Compete rip off. Rude staff.
Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (719) 540-2127.
Analyzing 5,487,8965.5M ReviewsFor 14,87114.9K Experts