Google reviewers rate Family Rehab Care five stars based on 464 reviews, frequently citing friendly staff, personalized attention, and effective physical and occupational therapy services for conditions like back pain and post-surgical recovery. Patients often note that the team communicates clearly and adapts treatment plans to individual needs. A minority of lower-rated reviews criticize specific staff interactions for lacking empathy or professionalism during difficult appointments.
Google rating: 5.0 out of 5 from 464 reviews (98% five-star).
Reviews on this page: 464 Google reviews (404 with written comments, 6 with photos).
Owner responses: the business replied to 83% of reviews.
Reviews from Google, shown as published (original wording, unedited).
KB
kenzie belle2 reviews
★★★★★
I had such a great experience here! Natasha and the rest of the staff were absolutely amazing and made my time in physical/occupational therapy such a positive experience. Everyone was so kind, supportive, and helpful throughout my recovery. Thanks to them, my recovery was quicker than I expected, and I couldn’t be more grateful for everyone who helped me along the way. I highly recommend this place to anyone looking for a great physical therapy team! Such a positive environment all around 💕💕💕
Response from the owner · a week ago
Hi, Kenzie. Thanks for taking the time to share your positive experience. We truly appreciate it!
I cannot recommend Family Rehab Care enough! From the moment I arrived, the entire staff went above and beyond to make me feel comfortable and supported. Every single person was kind and professional. It truly feels like a family place.
A very special shoutout goes to my occupational therapist, Natasha💜. I came in struggling with De Quervain’s tenosynovitis, and she was an absolute game-changer in my recovery. Natasha is wonderful, full of life, and her laughs brought so much joy to every single session that makes you look forward to it. She forms such a close, genuine connection with people and builds a wonderful bond with her patients. In fact, I still love going there just to see her, say hi, and catch up! She made a tough recovery truly enjoyable while helping me regain my grip strength and handle daily tasks without pain. If you need rehabilitation, this is the place to go. Thank you guys😍 you’re the best!
Response from the owner · Edited a week ago
Hi, Darin. We are thrilled to learn that you had a positive experience with us!
Family Rehab Care is an amazing facility!!! The Staff is outstanding, very friendly, always welcoming and treat you like family. They meet you where you are at physically and work at your pace with patience and understanding. Most importantly, your success is their success. The Occupational Therapy is top notch. Love Natasha!!!! The only regret you will have is if you don’t give them a try. I highly recommend Family Rehab Care!
Response from the owner · 2 weeks ago
Hi, Cheryl. Thank you so much for leaving us a stellar review!
This is my second session for a different part of the body. I must say you will experience a service
so personal, caring and professional.. Beautiful minds that were meant to do this type of work.. PS: you can’t help, but befriend these people…. So if you feel it, they heal it! Guys thank you for all the help, information and instructions to get me well again….
Response from the owner · 3 weeks ago
Hi, Willis. We appreciate the kind words and are glad we could provide you with a positive experience!
This was my 3rd time utilizing Family Rehab for various issues related to my neck and back. I highly recommend FRC. All of the staff are awesome at what they do - from front desk staff, to the techs, to the therapists- they truly make you feel like family and they each work hard to ensure you receive quality care and whatever ails you is healed. I will continue to come back whenever the need might arise.
Response from the owner · 3 weeks ago
Hi, Natasha. Thanks for taking the time to share your positive experience. We truly appreciate it!
Awesome place! Just go here. I’m grateful I live close by and stopped in. Reception is awesome, great communication, great availability, super helpful and pleasant. The only con here is choosing the pt therapist, everyone is so amazing and works with you and cares about you. But that works for me because then it only matters what time is good for me to come in.
I love working with everyone. They are family. You wont regret the information, care, physical progress you will have. I was severely limited and had spasms i was dealing with and I’m doing much better and getting stronger everyday. The best thing is they care about how you are doing and what you are having trouble with and work with you to over come those issues every time. At the end of hard workout I always feel relief with their variety of relief options like e-stim, red light, compress etc. it’s just the best. Also they just won an award recently. Just saying. Make an appointment, you won’t regret it.
Response from the owner · a month ago
Hi, K. We are thrilled to learn that you had a positive experience with us!
I went in for lower back pain and didn’t really know what to expect, but everyone there was super nice and helpful. I mostly worked with Skylar, who is awesome! She helped me with a bunch of exercises to relieve my back pain. I highly recommend this place to anyone looking for physical therapy. 👍🏻👍🏻
Response from the owner · a month ago
Hi, Scott. Thank you so much for leaving us a stellar review!
My experience with FRC went beyond my expectations in so many areas of my life. The entire staff is remarkably so helpful and personable. They own the Detroit areas best physical therapy and they deserve every bit of it. I would send everyone I know to FRC for the best physical therapy because I know their every need will be met.
Response from the owner · a month ago
Hi, Cassandra. Thank you so much for the amazing review. You have been an absolute pleasure to have at FRC!