Family Tree Service LLC holds a 4.9-star rating from 146 reviews, with the owner responding to every comment. Customers frequently praise the company for punctual, same-day service, clear communication, and fair pricing for tree removal and trimming. They often highlight the owner’s direct availability and willingness to provide honest advice without overselling. However, a few low-star reviews criticize the business for rude behavior, failure to follow specific instructions, and allegations that the company subcontracts its work.
Google rating: 4.9 out of 5 from 146 reviews (93% five-star).
Reviews on this page: 146 Google reviews (143 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 13, 2026.
Service: Tree Service serving Coon Rapids, Minnesota.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
146 reviews on Google
5★136
4★7
3★0
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
TS
Tristen SpencerLocal Guide · 73 reviews
★★★★★
Travis is great! Super communicative throughout the whole process. Him and his daughter did fantastic, quick work trimming a large tree and removing a medium tree. Will recommend Travis to anyone who needs tree work going forward!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much for the nice review... great to meet you guys! _Emma and Travis
I had Travis and his family out to remove two dying Spruce. They did a great job at a fair price. He communicated with me regarding arrival time and got here when he said he would.
It really is a family-run business, not just a name.
I will call Travis when I need any more work done.
Response from the owner · 3 months ago
Thanks Steve!
Great to meet you guys. Look forward to being out there again.
Efficient, personable, local, and affordable.
It feels increasingly rare these days to find a service that doesn't require us to wade through multiple layers of intermediaries - or worse, wrestle with an AI agent - before we can speak with the people who might actually be doing the job. This is one of those services, and one which I'm happy to've worked with. They're clearly passionate about their work, realistic about costs, and give a good impression: not wanting to merely extract maximum value from the client, but looking to make a genuine and mutually beneficial deal for a job well done.
5/5, would recommend, and would hire again.
Response from the owner · 4 months ago
Taren,
Thank you for the awesome review! It was great to talking with you. I hope your tree develops a nice new crown, after that storm damage.
_Nicole and Travis
I had 3 ash trees that were dead/dying from ash borer. Travis and his team did a phenomenal job for FAR less than the big companies who provided me with quotes. Not only were the trees removed promptly and professionally, but Travis and his team are fantastic people. If I need a tree service in the future I know just whom to call.
Response from the owner · 5 months ago
Calvin,
Thank you for having us, and the nice review. It was great to meet you and work with you as well!!
_Emma and Travis
Great client to work with on his website project. Travis was respectful, communicative, and easy to collaborate with from start to finish. He provided clear direction, gave timely feedback, and was open to suggestions when needed. Very organized throughout the process and always paid on time. The way he approaches his work reflects a high level of professionalism, which likely carries through to how he serves his own customers. Overall, a smooth and professional experience!!!
Response from the owner · 5 months ago
Thanks Stefan! It was great to meet you and work together. I really appreciate your help and expertise.
Had 3 large trees removed. 2 very close to my house. It was done professionally and without any issues. Travis was great to work with. No pressure and communicative the entire time on what days the service would take place and what was to be done. Definitely will be calling them again in the future. Overall I would recommend family tree service to anyone.
Response from the owner · 6 months ago
Hey thanks so much for having us out! Great to meet you. _Emma and Travis
Travis is a gem! He has been helping us for many years and someone I trust 110% with our trees. He is fair, honest and truly cares about what is best for your trees and doesn't oversell. His passion as an arborist shines through his interactions. If you need tree service, call him. You won't be sorry.
Response from the owner · Edited 6 months ago
Hey thanks guys! Happy to help with your trees again. _Emma and Travis
Very nice doing business with arborist Travis from Family Tree Services! Sent photos of what I needed and he provided a quote range, which was on point when he got there to see in person.
I was hoping to remove limb above neighbors side of fence to clear some space over their yard, as well as trim the tree away from the house. Once he got there Travis was kind enough to explain that cutting the limb away would likely hollow that bit out and that I'd probably get the desired result by simply trimming away the branches growing downwards along there. He also mentioned that he could do that and if I wanted more done could always do that after I saw it and decide from there. Very pleased with the results, both of clearing a nice patch away from neighbors side and of trimming back away from the house. Will be using him again!
Response from the owner · a year ago
Thank you! So glad that worked out. See you next time.