Reviewers highlight the facility's cleanliness, modern equipment, and friendly staff, noting that monthly memberships offer good value for access to yoga and fitness classes. Common criticisms include the lack of heavier dumbbells, limited group class availability, and weekend closing times. Additionally, low-star reviews criticize the physical therapy department for inflexible scheduling and inadequate patient communication, while one incident involved a locker theft.
Google rating: 4.5 out of 5 from 175 reviews (73% five-star).
Reviews on this page: 175 Google reviews (100 with written comments, 2 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: April 9, 2026.
Service: Personal Trainer serving Mandan, North Dakota.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.5
★★★★★
175 reviews on Google
5★128
4★30
3★6
2★2
1★9
Reviews from Google, shown as published (original wording, unedited).
KL
Kellie LLocal Guide · 164 reviews
★★★★★
I went here as a guest from a friend who has a membership and I had a wonderful experience. The check-in process was really simple, but remember to bring your identification and you fill out a few simple questions via computer per the staff. And they take your lovely picture. There are some folks that are working that can help you out if need be and people that were working out there seem to be pretty friendly. We use the walking truck and some of the machines for lifting weights and then also the sauna. All in all it was a great experience and definitely something different to do when I came to town for a visit!
Response from the owner · 6 months ago
That’s fantastic Kelso. Thanks so much for visiting us!
What a waste of time with this physical therapy office. No care for the sick! What happened to caring for the ill. You should be ashamed of yourself! I wouldn't recommend this PT office for anything.
Response from the owner · 6 months ago
I'm so sorry you're having trouble, RL. However, Family Wellness is a fitness center in Mandan. The Sanford Health Physical Therapy Clinic is in the same building, but is not the same business. Please make sure to contact Sanford PT to schedule appointments and address concerns. Thank you and take care.
This is horrible! I have an on going pain condition that requires physical therapy but im only getting it once a week and I can't make some appointments so what do they do they schedule me months out,I need a lot more then that,plus its not even helping me! I have to go to the ER and hospital stays and they never reach out. I told them if they couldn't handle my case cause I require a lot unfortunately and this place is just not it 🤷
Response from the owner · 6 months ago
I'm so sorry you're dealing with this issue, Victoria. However, Family Wellness is a fitness center in Mandan. The Sanford Health Physical Therapy Clinic is in the same building, but is not the same business. Please make sure to contact Sanford PT to schedule appointments and address concerns. Thank you and be well.
THEFT!!! Today, Feb 15th 2026 between 11:25 and 11:50am someone went through my locker and stole all of the money out of my wallet in the men's locker room. If anyone saw anything around that time and day please contact the facility and report it. The police are looking through camera footage so there is a good chance to catch this guy.
Response from the owner · 8 months ago
I'm sorry to hear you had a bad experience with Family Wellness. We will continue to cooperate with everyone involved to help find a solution. Best to you.
