Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently cite quick turnaround times, friendly staff, and affordable pricing for oil changes and fluid services. Recurring themes include proactive maintenance advice and prompt communication upon vehicle completion. However, low-star reviews highlight concerns regarding unapproved additional charges, improper installation of cabin filters, and inadequate follow-up when differential service failures occur.
Data from Google, last updated October 29, 2026.
1,013 Google reviews we collected
Phrases our text analysis found in 726 written reviews
How often each topic comes up in the written reviews
We read 726 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Showed up just for a quick oil change and the guys notified me of some things I wasn’t aware of, hooked me up with the veterans’s discount+very reason…”
“Professional and knowledgeable is exactly what you want for a Mechanic Shop.”
“Very unprofessional and slimy of a “company” especially in today’s economy!”
“Did a great job with my oil change, transmission, fluid change, windshield wiper change, cabin, air filter, change today.”
“However, during the air filter replacement, the cabin damping hook on the side was pulled off and damaged.”
“George & Keith were absolutely amazing with my car for an oil change, Definitely recommend this location!”
“If you don’t want to risk your car being damaged and then getting no help or compensation, stay away from this place.”
“…ngs I wasn’t aware of, hooked me up with the veterans’s discount+very reasonable prices!…”
“Everyone in town should be going here, but certainly BMW owners that don't want to deal with a potentially over worked, over priced dealership.”
“Howard and Mike showed genuine appreciation, and that kind of respect makes all the difference.”
“He takes his time to explain and even show you how certain car maintenance should be done.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 1,013 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The best
Good morning and thank you so much for the five star review. Your kind of words, trust and support a greatly appreciated :-) Have a fantastic day :-)
George & Keith were absolutely amazing with my car for an oil change, Definitely recommend this location!!!!
Good morning and thank you so much for the five star review. Your kind of words, trust and support a greatly appreciated :-) Have a fantastic day :-)
George and Keith were absolutely amazing. Professional and knowledgeable is exactly what you want for a Mechanic Shop. This is my new place. Highly recommend.
Good evening and thank you so much for the five star review. Your kind words, trust and support are greatly appreciated. :-) have a fantastic weekend :-)
Nice quick service like always
Good evening and thank you so much for the five star review. Your kind words, trust and support are greatly appreciated. :-) have a fantastic weekend :-)
I came in on ladies Wednesday to get my oil change done. Already having a rough morning. Jorge and Adam took care of me, I would definitely recommend these guys not only for the amazing price in this economy but also being treated like they care above and beyond the vehicle service.
Thank you very much for the five star review. Your kind words, trust and support are greatly appreciated. Have a fabulous day.
Showed up just for a quick oil change and the guys notified me of some things I wasn’t aware of, hooked me up with the veterans’s discount+very reasonable prices! Thanks QL. Will be bringing my other cars by eventually!
Good morning and thank you for the 5️⃣ ⭐️ review. Your trust and support are greatly appreciated :-)
Very disappointed with Famous Quick Lube. I had my rear differential serviced here, and about 48 miles later it locked up while I was driving. Another shop inspected it and documented that there was no fluid in the differential and no visible leak. Since then, I’ve tried to get this resolved, but they keep making excuses, barely respond, and even tried to suggest I knew the other shop instead of addressing the actual report. I gave them the chance to inspect the car before repairs and provided all the documentation. I’m simply asking them to take responsibility and cover the damage caused after their service.
Good morning ☀️ This will be looked into immediately. Please, call Chris our VP of Operations at 1-412-726-5300. Thanks in advance.
Terrible service. My friend went there for a differential oil change after an employee recommended the service. Shortly after, the differential broke. The employee refused to take responsibility and blamed my friend, even though the correct amount of oil was not added. It also seems like they constantly have new employees learning on customers’ cars. Very disappointing experience. If you don’t want to risk your car being damaged and then getting no help or compensation, stay away from this place.
Good morning ☀️ This will be looked into immediately. Please, call Chris our VP of Operations at 1-412-726-5300. Thanks in advance.
quick service
Good morning and thank you for the 5️⃣ ⭐️ review. Your trust and support are greatly appreciated :-)
OMG Jason is great, but there's a bald headed man who is very rude at this location. When I drove up to get my oil changed I saw who I thought was an employee sitting at the back of an empty stall, he looked up at me and continued to look at whatever was in his hand. There was a chain at the entrance so I pulled behind the car that was being worked on. No one acknowledged me so I lightly tapped my horn. This man finally came from underneath the hood of the car and starts shouting at me not to blow the horn. I apologized and tried to explain that I had been sitting there but no one acknowledged me, but he didn't seem to care and he told me to move my car to the other stall because No one could work on my car from where it was. Once again I apologized. Jason came to my rescue. He explained that I didn't need an oil change right now and that I could wait and come back another time. He even put air in my tire. Thank you Jason for being kind and for good customer service. Because of you I will consider coming back.
Hello and Good Morning Deborah, We hope all is well. We at corporate strive for Top quality service, so we will investigate asap bc this is absolutely unacceptable and will be dealt with. To us our #1 Goal is the customer service and experience above everything else. We always want to give you and all of our customers the best service and experience ever! We apologise for any misunderstanding. Our main goal is to make every customer happy to make sure they have the best experience. Thank you in advance and we will see you soon 🙂 Please, reach out to our District Manager Lorenzo at +1 (470) 213-9779. Thank you and We look forward to speaking with you to discuss the details and getting this corrected! Thank you again 😊
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts