Analyzing 7,622,7667.6M ReviewsFor 21,49921.5K Experts
All fifty-five reviews award a perfect five-star rating, with the owner responding to every comment. Customers frequently praise the agency's staff for their friendliness, professionalism, and extensive knowledge of local insurance markets. Recurring themes highlight quick response times, clear communication, and personalized assistance with various policies including auto, home, and business coverage. Reviewers also note that the team often identifies additional discounts or resolves complex coverage issues efficiently. No negative feedback or criticisms appear in the provided excerpts.
Data from Google, last updated November 2, 2026.
55 Google reviews we collected
Phrases our text analysis found in 48 written reviews
How often each topic comes up in the written reviews
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The agents, Julia and Alexandra, have been so helpful and friendly, and they always take the time to answer any questions I have regarding changes to my policy.”
“…me and yet she took the steps necessary to get in touch with me and right away jumped on three different task requiring research that would allow me…”
“We’ve been so happy with her that we recommended her to our son, and he’s now using her too.”
“I’ve had this insurance for the past 6 months, and I’ve had a great experience so far!”
“It was definitely a great experience and Alexandria definitely walked me through everything and helped me through the process.”
“Carrie is prompt, professional, and committed to providing her clients the best solutions for their insurance needs, at a good price.”
“Their helpfulness and genuine care for their clients truly set them apart.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 55 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Carrie has been great to work with and makes handling our insurance easy. We’ve been so happy with her that we recommended her to our son, and he’s now using her too. We highly recommend Carrie!
Hi Mr. Wilson! Thank you for your business. It's a pleasure working with you. - Carrie
Excellent service every single time. Alexandra is the best!
Thank you, Mr. Allen! We appreciate your business.
Carrie Lewis took over the accounts for my agent who retired. He had not passed on a valid phone number for me and yet she took the steps necessary to get in touch with me and right away jumped on three different task requiring research that would allow me to make the best decisions for my company.
Thank you, Mr. Kersey! We enjoy working with you! - Carrie
I’ve had this insurance for the past 6 months, and I’ve had a great experience so far! The agents, Julia and Alexandra, have been so helpful and friendly, and they always take the time to answer any questions I have regarding changes to my policy. They’ve made the transition from Texas to Virginia so smooth, and I’m so happy I found this office!
Thank you so much, Breanna! We enjoy you as a customer and we appreciate the kind words. - Carrie, Agency Owner
Excellent service from Alexandra
Thank you very much! We appreciate your business.
Alexandra is awesome! Her customer service and empathy is over the top. Give her a call today to save money on your insurance.
Thank you for your kind words, Kris. Alexandra is an asset to our agency & we appreciate you! - Carrie
Carrie was so helpful and knowledgeable about insurance for my condo. She's super friendly, and she goes the extra mile!
Thank you, Ms. Sherry! We appreciate your business and it's a pleasure assisting with your insurance coverage. - Carrie
It was definitely a great experience and Alexandria definitely walked me through everything and helped me through the process. She was very welcoming, kind & helpful.
Thank you for the kind review, Dmitri! We appreciate your business! - Carrie
Alexandra was so helpful and kind!
Thank you, Ms. Rose! We appreciate your business and your kind words about Alexandra - she's amazing!
Everything went real smooth and the price is good.
Hello Mr. Smith! Thank you for your review and we really appreciate your business. Thank you! Carrie
Analyzing 7,622,7667.6M ReviewsFor 21,49921.5K Experts