Google reviewers rate this urgent care center 4.5 out of 5 based on 554 reviews, frequently praising the professional demeanor of clinical staff and short wait times for walk-ins and appointments. Patients describe efficient processes for issues like minor injuries and stomach ailments, noting that providers listen attentively and offer compassionate care. However, recurring criticisms involve front desk interactions, including rude behavior and communication failures regarding service availability or billing, which sometimes resulted in patients being charged for unprovided treatments or facing long delays for specific procedures.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Had a great experience at Fast Pace. As a out of state visitor I was a bit apprehensive, but from beginning to end, the staff and the care I received was too notch. I would go back 1000-%
Barbara, thank you for sharing your feedback. We truly value your insights and welcome any future comments or suggestions regarding your experiences with us.
Good Service Reasonable Wait Time
Christopher thank you for your positive feedback. We are committed to supporting everyone on their health journey and are always pleased to hear about great experiences. #FastPaceHealthy 🏥
Very professional and quick in and out
Charles, Thank you for your recommendation and the kind words. We truly value and appreciate your support.
Friendly, professional service at the desk and in the exam room. My issue was addressed with a steroid for contact dermatitis issue. I did have to wait almost 30 minutes for the scheduled apt that I made online before arriving for 934 a.m. on a Saturday to save wait time. Completed precheck paperwork online from home also. When arriving I checked in on the kiosk, completed another form about mental health, and then waited. Good appointment but be prepared to wait even if the waiting room is empty. I would use the service again.
Dion, we really appreciate you taking the time to share your feedback. Our team is dedicated to ensuring the best possible experience for our patients. Thank you for the five-star rating. ⭐️⭐️⭐️⭐️⭐️
First and friendly service. Cut my arm while cutting trees, and the doctor was very kind and considerate. Fixed me up and back to work I went.
Cindy, Thank you for your positive feedback and the five-star rating. We truly appreciate your support.
I had 2 visits within 10 days. I had the same front desk receptionist during both visits. She was extremely rude, both times. Patients needing medical care urgently should be greeted by someone with a little kindness. I had a different provider and nurse for my first and second visit. Both nurses and both providers were very kind, compassionate, and knowledgeable. I received wonderful care during both visits once I got past front desk check in.
Thanks for your Kindness
Stacy, thank you for your positive feedback. We're here to support our community and look forward to assisting you in the future. Stay #FastPaceHealthy.
Simply the Best!
Receptionist treated me as if I was an inconvenience and I didn't get topical cream I needed due to "not needing it". Waste of $160.
Savannah, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Expert care! The nurses and caregivers and doctor were professional and king. Receptionist was not friendly at all. sounded as though she didn't want to be there at all.
Gail, Thanks for the recommendation!
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