Customers frequently cite punctuality, clear communication, and fair pricing as key strengths, noting quick resolutions for issues like drain blockages, water heater installations, and fixture repairs. Recurring themes include professional conduct and efficient scheduling. However, some reviews criticize slow follow-up on complex repairs or parts orders, while others report high costs, communication gaps, or instances where minor tasks were mishandled.
Google rating: 4.9 out of 5 from 711 reviews (97% five-star).
Reviews on this page: 711 Google reviews (542 with written comments, 10 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: October 26, 2026.
Service: Sump Pump Repair Service serving San Francisco, California.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
711 reviews on Google
5★687
4★15
3★3
2★2
1★4
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 542 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are always timely, responsible ,reasonable in terms of price and feedback great communicators really just exceptional business and all businesses…”
“They were kind, professional, efficient, and incredibly respectful of our home.”
“Exceptional work with recent installation of a new water heater!”
“Not fixed in this trip due to cover plate switch need change and also need replace the diverter.”
“They arrived on time, quickly fixed the problem, and are very reasonably priced.”
“Cleared up our issues with minimal fuss and didn’t try to overcharge.”
“Fast Response Plumbing & Rooter is our 'go-to' for all plumbing needs.”
“Can't recommend them highly enough!”
“…timely, responsible ,reasonable in terms of price and feedback great communicators really just exceptional business and all businesses should run this…”
“It’s refreshing to work with people who are not only honest and trustworthy but who genuinely care about their customers.”
People customers mention
Joe16 reviews
Billy11 reviews
David10 reviews
Tim9 reviews
Esvin7 reviews
Yefrin7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Valerie Yevtushenko3 reviewsiTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
Exceptional work with recent installation of a new water heater! Fast, professional, courteous. Fast Response Plumbing & Rooter is our 'go-to' for all plumbing needs. Thank you! Oleg, Val.
Price assessment: Reasonable price
Services: Water heater installation
Response from the owner · 11 hours ago
Hi, Valerie. Thanks for taking the time to share your positive experience. We truly appreciate it! We look forward to working with you again soon.
Fast Response Plumbing
415-596-6115
Jamal Blake-Williams6 reviewsiTotal number of Google reviews Jamal has written across all businesses on Google Maps, not just this one.
Always professional. Always on time. Always fair!!
Price assessment: Great price
Services: Water heater installation, Shower installation
Response from the owner · 12 hours ago
Hi, Jamal. We appreciate the kind words and are glad we could provide you with a positive experience! We hope to work with you again soon.
Fast Response Plumbing
415-596-6115
Olga Eber5 reviewsiTotal number of Google reviews Olga has written across all businesses on Google Maps, not just this one.
I’ve been working with these guys for 10 years from complicated jobs to simple things that I just can’t figure out on my own. They are always timely, responsible ,reasonable in terms of price and feedback great communicators really just exceptional business and all businesses should run this way. Use them every single time.
Response from the owner · 14 hours ago
Hi, Olga. Your feedback is highly appreciated. Thank you for the review! We hope to work with you in the future.
Fast Response Plumbing
415-596-6115
peter kilgallen6 reviewsiTotal number of Google reviews peter has written across all businesses on Google Maps, not just this one.
Fast Response is awesome! They offer fair pricing and quality service. I’ve been using them for years and highly recommend them!
Price assessment: Great price
Price: $1–200
Response from the owner · a week ago
Hi, Bill. We are thrilled to learn that you had a positive experience with us! We look forward to working with you again.
Fast Response Plumbing
415-596-6115
Tim Balsam2 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
I’m just saying that I think the best thing for me was the repair and finding out that roots had invaded my air vent and with the help of your service we no longer have water backing up and flooding into the basement. Thanks for the help and support you have provided.
Price assessment: Reasonable price
Price: $600–800
Services: Sewer cleaning, Outdoor plumbing system repair, Sewer repair
Response from the owner · a week ago
Hi, Tim. Thanks for taking the time to share your positive experience. We truly appreciate it! We look forward to working with you again soon.
Fast Response Plumbing
415-596-6115
John Cremer4 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
The gentlemen showed up on schedule, assessed the drain blockage and went right to work clearing the drain. Within a half hour problem solved. Thanks guys,
Response from the owner · a week ago
Hi, John. We appreciate the kind words and are glad we could provide you with a positive experience! We hope to work with you again soon.
Fast Response Plumbing
415-596-6115
Yoyo2 reviewsiTotal number of Google reviews Yoyo has written across all businesses on Google Maps, not just this one.
Billy and his team helped us replace a valve and made the whole experience easy and stress-free. They were kind, professional, efficient, and incredibly respectful of our home. It’s refreshing to work with people who are not only honest and trustworthy but who genuinely care about their customers. We truly appreciate their excellent service and wouldn’t hesitate to call them again.
Response from the owner · a week ago
Hi, Yoyo. Your feedback is highly appreciated. Thank you for the review! We hope to work with you in the future.
Fast Response Plumbing
415-596-6115
Erica NuñezLocal Guide · 7 reviewsiTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
David quickly helped us unclog our kitchen sink disposal and gave us helpful tips on what to avoid putting in it and on how to clear it as part of regular maintenance. Thanks again!!!
Response from the owner · a week ago
Hi, Erica. Thank you so much for leaving us a stellar review! We hope to work with you in the future.
Fast Response Plumbing
415-596-6115
Barbara Lane9 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
The best! They arrived on time, quickly fixed the problem, and are very reasonably priced.
Highly recommended!
Price assessment: Great price
Price: $1–200
Services: Plumbing pipe repair
Response from the owner · a week ago
Hi, Barbara. We are thrilled to learn that you had a positive experience with us! We look forward to working with you again.
Fast Response Plumbing
415-596-6115
