Google reviewers rate this Fresno spa 4.9 out of 5 based on 271 reviews, frequently praising the relaxing scalp massages, clean results, and friendly staff. Many customers appreciate the gentle handling of extensions and the effective use of high-tech equipment. However, lower-rated feedback highlights recurring issues with unreliable scheduling, appointment delays, and inconsistent service quality, including complaints about rushed treatments and poor communication regarding wait times.
Google rating: 4.9 out of 5 from 271 reviews (94% five-star).
Reviews on this page: 271 Google reviews (238 with written comments, 46 with photos).
Owner responses: the business replied to 83% of reviews.
Most recent review: October 17, 2026.
Service: Hair Removal Service serving Fresno, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
271 reviews on Google
5★256
4★6
3★1
2★2
1★6
Reviews from Google, shown as published (original wording, unedited).
CR
Chelsey Roberts3 reviews
★★★★★
This was my first time getting a head spa treatment! It was a great experience! The vibe was really relaxing. Lili really scrubbed my head! My hair came out feeling so much lighter and so clean! I will definitely be back!
Amazing experience!! Everything they use smells and feels so good, I would highly reccomend this place. I was nervous to get any spa services with my K tip extensions but they took extra great and gentle care of my extensions.
Amazing experience! I will definitely be back again soon!
Response from the owner · a week ago
Thank you so much for your wonderful review! We're so happy to hear that you had an amazing experience with us. We truly appreciate your support and can't wait to welcome you back for another relaxing visit soon!
Thank you for your review! We’re so glad you left feeling relaxed and refreshed and enjoyed our clean, comfortable environment. We look forward to seeing you again soon!
I had such a relaxing experience. I will definitely be booking another treatment soon
Response from the owner · 3 weeks ago
Thank you so much for your kind review! We’re delighted to hear you had such a relaxing experience. We truly appreciate your support and look forward to welcoming you back for your next treatment soon!
I absolutely recommend this place! It's clean service is amazing and staff is very friendly!
Price assessment: Great price
Services: Spa packages
Response from the owner · a month ago
Thank you so much for your recommendation! We’re glad you enjoyed our clean environment, friendly staff, and service. We truly appreciate your support and look forward to seeing you again!
This is my second time coming back here. Really enjoyed my scalp massage. I was in desperate need of some relaxation and Michelle delivered just that! I will continue to return for services here.
Price assessment: Reasonable price
Services: Spa packages
Response from the owner · a month ago
Thank you so much for coming back! We’re so happy to hear that Michelle gave you the relaxing scalp massage you needed. We truly appreciate your continued support and look forward to welcoming you back again soon!
Kasalina was amazing!! I have never felt more relaxed. I would recommend her and I hope to return soon. She did so great and was so kind.
Price assessment: Reasonable price
Response from the owner · a month ago
Thank you so much for your kind words! We’re so happy to hear that Kasalina made your experience relaxing and enjoyable. We truly appreciate your recommendation and look forward to welcoming you back soon!
I had such a great experience with my hair spa treatment! 🥰 The service was amazing and they made me feel so comfortable the whole time. My hair felt so soft, smooth, and fresh afterward, and I could definitely see and feel the difference. They took their time and really cared about making sure everything was done properly. I’m so happy with the results and will definitely be coming back. Highly recommend! ❤️✨
Price assessment: Reasonable price
Services: Spa packages
Response from the owner · a month ago
Thank you so much for your wonderful review! 🥰 We’re so happy you enjoyed your hair spa treatment and felt comfortable and cared for throughout your visit. It’s great to hear that your hair felt softer, smoother, and refreshed afterward. We truly appreciate your recommendation and can’t wait to pamper you again soon! ❤️✨