BED BUG EXTERMINATORS · ORLANDO, FL
Fenix Pest Control, Inc. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%47+20.6Reliability 19%57+10.7Value 13%26+3.3Momentum 10%33+3.3Track record 9%29+2.5Accountability 6%29+1.8Experts Score= 42Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Fenix Pest Control, Inc.

Better than 34% of bed bug exterminators · #19 of 29

4.9★589 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Fenix Pest Control, Inc. for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.122
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 122 Google reviews tagged “Bug & insect extermination” · showing 20

★★★★★ Jayson · Edited 2 days ago

Excellent service each and everytime! Fenix staff member was magnificent as always, just very pleasant to be around and know their stuff. Thank you Enrique for my recent service! Excellent young man/worker! So thorough inside and outside of my home.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Lydia · Edited 4 days ago

So far, I am very pleased with Fenix Pest Control. My pest control technician, Cory is a pleasant guy do deal with. His performance was above expectation. Again, he listened to my concerns and delivered promptly. Good job 👏.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ June · Edited 4 days ago

Very pleasant and thorough did what I asked Thanks so much

Reasonable priceBug & insect extermination
★★★★★ Rebecca · 4 days ago

Enrique German great job

Paid $100–120Great priceGeneral pest inspectionBug & insect extermination
★★★★★ Jon · a week ago

Absolute fantastic customer service. Earnest took time to walk thru a plan to take care of the issue we were having.

Spider exterminationBug & insect exterminationAnt extermination
★★★★★ Patricia · a week ago

Cory Jackson is always professional and a pleasure to work with.

Reasonable priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
★★★★★ Ruth · Edited a week ago

Enrique contacted us ahead of time to let us know and performed his pest control treatment both inside and outside in a thorough and efficient manner

Paid $80–100Reasonable priceBug & insect extermination
★★★★★ Doug · Edited a week ago

CORY was very thorough and showed great empathy for my concerns. He is a credit to your organization. He looked for rodent entry points. Unfortunately he did not find any. He is going to place a bait box in different location to see if it helps.

Paid $140–160Rodent exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Lukas · Edited a week ago

Ernest does it again! Called well in advance and showed up right on time. Very professional and very friendly!

Paid $140–160Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
★★★★★ Kevin · Edited 2 weeks ago

Enrique did a great job at my house today, the service was friendly, thorough, on done on time.

Reasonable priceBug & insect extermination
★★★★★ mark · Edited 2 weeks ago

Enrique German did a exceptional job today of doing pest control in and around our home.

Paid $100–120Reasonable priceBug & insect extermination
★★★★★ Cesar · Edited 2 weeks ago

Enrique German performed an excellent service in our home with wasp and any spider outside and inside Our home 100% recommended

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Paul · 4 weeks ago

Enrique German was very polite and did a thorough job

Great priceBug & insect extermination
★★★★★ Maria · Edited a month ago

Excelente servicio, prestado por Enrique Germán puntualidad y efectividad estamos muy satisfechos con el servicio de FENIX. He visto los resultados. Lo recomiendo 👍🏻⭐️⭐️⭐️⭐️⭐️ good job and I’m happy with FENIX company👍🏻

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★ marc · a month ago

Andy was very gracious, addressed my concerns.

Paid $100–120Not sureBug & insect extermination
★★★★★ Jason · Edited a month ago

Corey is the best technician i have had in my 3years of being a customer... Hope that my technician stays the same for the rest of my customer experience with Fenix....

Paid $120–140Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
★★★★★ Laura · Edited a month ago

Still finding that Fenix has done an awesome job with reasonable rates in keeping my house pest free of spiders outside & preventative spraying inside by their tech Enrique German.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Ashley · a month ago

⭐️⭐️⭐️⭐️⭐️ I had a great experience with Fenix Pest Control! Corey Jackson was professional, friendly, and very helpful from start to finish. They took the time to explain everything, answered all of my questions, and made sure the job was done thoroughly. I really appreciate how responsive and respectful they…

Hornet & wasp exterminationBug & insect exterminationBed bug extermination
★★★★★ Allen · Edited a month ago

I most certainly Love the Awesome and Amazing Job that Corey Jackson does for us. Corey Jackson is simply among the very best service professionals at Fenix! He listens, pays attention to detail and does an absolutely fantastic job! Plus, he’s just a nice human being! Fenix Pest Control has been nothing short of…

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★★ Angel · Edited a month ago

Earnest is a very knowledgeable and respectful tech that did not missed a spot in my house and surroundings.Kept asking if there was any particular spot that needed attention in all rooms.Iwant my next appointment to be scheduled with him. I recommend Fenix for the professional job that they do .Since switching over…

Paid $100–120Great priceSpider exterminationGeneral pest inspectionCockroach extermination

Show more bug & insect extermination reviews (102 more) →

vs category

Blue = Fenix, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02025-Q1: 5.00★ (5 reviews)2025-Q2: 4.85★ (75 reviews)2025-Q3: 4.91★ (114 reviews)2025-Q4: 4.99★ (68 reviews)2026-Q1: 4.95★ (66 reviews)2026-Q2: 4.80★ (90 reviews)2026-Q3: 4.85★ (130 reviews)2026-Q4: 4.90★ (41 reviews)2025-Q12025-Q32026-Q12026-Q32026-Q4
This companyIndustrydot size = review count

Price

$108+13% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 28%Reasonable 66%Overpriced 3%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%47+20.6Reliability 19%57+10.7Value 13%26+3.3Momentum 10%33+3.3Track record 9%29+2.5Accountability 6%29+1.8Experts Score= 42Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
47
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
57
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
26
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
33
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
29
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
29

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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