How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%47+20.6Reliability 19%57+10.7Value 13%26+3.3Momentum 10%33+3.3Track record 9%29+2.5Accountability 6%29+1.8Experts Score= 42Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCOREFenix Pest Control, Inc.
Better than 34% of bed bug exterminators · #19 of 29
Fenix Pest Control, Inc. for bug & insect extermination
Clear ✕All 122 Google reviews tagged “Bug & insect extermination” · showing 100
Excellent service each and everytime! Fenix staff member was magnificent as always, just very pleasant to be around and know their stuff. Thank you Enrique for my recent service! Excellent young man/worker! So thorough inside and outside of my home.
So far, I am very pleased with Fenix Pest Control. My pest control technician, Cory is a pleasant guy do deal with. His performance was above expectation. Again, he listened to my concerns and delivered promptly. Good job 👏.
Very pleasant and thorough did what I asked Thanks so much
Enrique German great job
Absolute fantastic customer service. Earnest took time to walk thru a plan to take care of the issue we were having.
Cory Jackson is always professional and a pleasure to work with.
Enrique contacted us ahead of time to let us know and performed his pest control treatment both inside and outside in a thorough and efficient manner
CORY was very thorough and showed great empathy for my concerns. He is a credit to your organization. He looked for rodent entry points. Unfortunately he did not find any. He is going to place a bait box in different location to see if it helps.
Ernest does it again! Called well in advance and showed up right on time. Very professional and very friendly!
Enrique did a great job at my house today, the service was friendly, thorough, on done on time.
Enrique German did a exceptional job today of doing pest control in and around our home.
Enrique German performed an excellent service in our home with wasp and any spider outside and inside Our home 100% recommended
Enrique German was very polite and did a thorough job
Excelente servicio, prestado por Enrique Germán puntualidad y efectividad estamos muy satisfechos con el servicio de FENIX. He visto los resultados. Lo recomiendo 👍🏻⭐️⭐️⭐️⭐️⭐️ good job and I’m happy with FENIX company👍🏻
Andy was very gracious, addressed my concerns.
Corey is the best technician i have had in my 3years of being a customer... Hope that my technician stays the same for the rest of my customer experience with Fenix....
Still finding that Fenix has done an awesome job with reasonable rates in keeping my house pest free of spiders outside & preventative spraying inside by their tech Enrique German.
⭐️⭐️⭐️⭐️⭐️ I had a great experience with Fenix Pest Control! Corey Jackson was professional, friendly, and very helpful from start to finish. They took the time to explain everything, answered all of my questions, and made sure the job was done thoroughly. I really appreciate how responsive and respectful they…
I most certainly Love the Awesome and Amazing Job that Corey Jackson does for us. Corey Jackson is simply among the very best service professionals at Fenix! He listens, pays attention to detail and does an absolutely fantastic job! Plus, he’s just a nice human being! Fenix Pest Control has been nothing short of…
Earnest is a very knowledgeable and respectful tech that did not missed a spot in my house and surroundings.Kept asking if there was any particular spot that needed attention in all rooms.Iwant my next appointment to be scheduled with him. I recommend Fenix for the professional job that they do .Since switching over…
Corey was great! Serviced the property correctly and treated all my concerns.
So good and Andy was amazing and really nice guy!! - cam Thompson
Andy was wonderful! He addressed my concerns and was helpful in treating our home inside and out!
Corey was very helpful with the service we received indoors. He explained everything done in detail and was very courteous and kind. He was punctual, friendly and followed our needs without hesitation! Hope to see you again!
Ernest Morgan is amazing. He is thorough and communicative on what was performed and why. Always a great experience. Highly recommended.
Corey Jackson Was my Technician. He was On schedule, courteous, used the web broom to clean soffit areas. Well uniformed and Explained In detail what he was going to do. He notified me when he was finished. Thank you Fenix. Always a pleasure.
Andy was so respectful and professional!
Andy was extremely kind and respectful. He explained everything he was going to do and warned me to take care with my dog. He completed the service smoothly. Highly recommend Fenix Pest Control.
Andy was extremely friendly and professional. He did a great job servicing our house, and explained everything he did to treat for pests. His customer service was excellent! Thank you Andy!
Enrique from Fenix Pest Control did an excellent job with the pest prevention service at my home today. He was professional, friendly, and took the time to explain what he was doing and answer my questions. He worked thoroughly and made sure every area was treated properly without rushing. I really appreciated his…
Thank you Andy Nunez, he did an excellent job. He has been to my house when I first started with Fenix, I would like him to do the job all the time. I will request him. I have been with Fenix for at least 4 years and will continue and long as the service remains the same every visit. Andy is very professional and…
Thank you for your work! We bought a new house and had plenty of beetles and larvae. We had our second visit today, and I hope the pests won't bother us anymore. I like the company's customer service—they respond quickly to requests. Enrique was friendly and did a great job.
Mr. Nuñez was super friendly, very respectful, and did an amazing job. Thank you for the great work and service.
They come every 3 months and got rid of spiders in our pool enclosure once and for all. Thank you to Ernest!
Fenix pest control is the go-to for all pest control. We are very pleased with our service. Andy is the Best!
Corey Jackson did a great job. He cleared some wasp nest and dirt dabber nest. He did a great job spraying the house as all your guys do. He was very professional and the dogs seemed to like him as well. He's a great diplomat for Fenix. Great job for the hiring manager.
Great service that keeps the bugs away. The technicians are always professional and personable. I highly recommend! Today, Enrique German was our technician and he did a great job!
Nolan was polite, friendly and efficient.
We had an excellent first experience with FENIX as our new pest control company as well as with Nolan, the technician that was sent out to provide our first service. He was professional, courteous, and took the time to explain everything he had performed during the course of the service. Nolan was also very…
Sharing thoughts after second treatment. Bugs will be bugs and try to get in and around the home, especially in these hot and wet summer months, but the Fenix team does a great job. Nolan was a great intro service specialist, and this time around, Corey was just as attentive and kind. You can tell he really cares…
Fantastic experience with Fenix Pest Control! Jackson was an absolute pleasure to talk to friendly, knowledgeable, and easy to work with from start to finish. Wishing him the best of luck in everything ahead! I also want to give a shoutout to Nolan, the technician who handled our service. He came out very late in…
Andy Núñez I asked him a couple of questions and he answered the questions that I wanted to hear good Guy. Good work. Take care of my knees. He took care of. I’ll give him five stars. I would like him to come to my house again to do my service. Great Guy, nice Personality and good people, Customer service skills
He came in and did exactly what we needed thank you!
Corey Jackson was very thorough and knowledgeable. He answered all my questions, was very respectful. We are very pleased with his service.
Cory was great.
Excellent servCorey did an excellent job .Thank u very much .he always does .I wish I could have him all the time.
Andy did a great job. He is very thorough and we never have any bugs or rodents in or around our house.
I very pleased with the service I am receiving from fenix ants wasp and other pest are gone.
Asked your preference, explained process. Courteous. Respectful of pets, considerate called to alert of arrival time.
Had a different technician today rather than our usual tech. He was okay. Did spray but not as though as our usual tech - Akheem Reid. We love Akheem as our technician. He always goes above and beyond. Hopefully we get Akheem for our next visit.
Corey Jackson did a fantastic job for me!! Much appreciated! Darren Beauchamp
GREAT Service! Nolan C. arrived on time, did the job and checked with us to see if we needed anything else before he left. Strongly recommend Fenix!
Andy did a great job treating our home. He was very thorough. He was very professional and took the time to ask us how things were going with pests at our house and if there were any issues that needed special attention. He was great.
Tech did a really good Job. Was very thorough.
Today’s visit was above and beyond, lots of helpful extra information, greatly appreciated! Have been using this company for almost 3 years and nothing but positive experiences. Nice job Ernest Morgan!
Switched to Fenix from another service and have been very pleased. Corey just finished today and did an excellent job taking his time and was very personable and thorough. Give my $20 off to Corey!
Enrique Germán did an excellent job.
Very professional and thorough,Corey Jackson did a great job.
Fenix provides excellent professional service! Highly recommend!
Great service from Fenix Pest Control! Enrique German was professional, friendly, and very thorough during the service. He explained everything clearly and made sure all of our concerns were addressed. The process was quick and easy, and we’re very satisfied with the experience. Highly recommend!
Corey and Nolan were very efficient and they were both nice and polite.
Great service, fast applications and professional manners!! Thank you all so much!! ☺️
Enrique was very pleasant and accommodating with our needs. He was also very detailed and fast.
Corey has been my technician a couple of times & he does a wonderful job. He explains what he is going to do, respects my home/property, & has taken care of the ants that were biting my dogs. And, he does it with a smile!
Ernest Morgan, pleasant man, great job
Fenix Pest control provided the services I expected, inside and outside of the house, the technician, Corey Jackson, covered every room in detail. Thank you Corey for the excellent service.
Muy buen sevicio de Enrique German, muy atento en su trabajo, gracias
I used fénix pest control a few months ago and pricing was reasonable but I began to tell them that I kept having bug problems both inside and outside and their response was that it may take some time for the results to be noticeable and they did schedule free re-sprays so I gave them due grace but I never noticed improvements.
Corey is very thorough and very respectful. He listens to my concerns and explains what he is doing to help with the situation. He is also very friendly, even when my dogs are saying hello.
Corey Jackson was prompt and polite. He was thorough with spraying externally at my residence, from top to bottom. I have been using Fenix for years and have had no issues. I am able to easily contact them and schedule visits or make ups within a timely manner.
Fast and friendly
Corey Jackson serviced my house today. He was very courteous. I didnt have any questions, but he was willing to address any issues I was having. I was very pleased with his visit.
Fenix does a good job. Enrique G was very professional. I had both the inside and house of my house treated, along with the yard for ants.
Enrique was out today, and did a great job with the service and was very polite with my wife while answering all questions and concerns. Great service!
We have a great experience for the service that was provided by akheem reid. He did an excellent job
Akheem Reid did a wonderful job
Mr. Jackson was very courteous during his visit. He serviced both inside and outside of our home and also sprayed repellent around the garden. Would definitely recommend!
Excellent service today, thoroughly addressed my issues with quick service
Ernest Morgan from Fenix did a great job for us. I mixed up our appointment time and came home late from the store. Ernest had already taken care of the outside and said he knew that since the dog was barking from the inside, to just wait and it wasn’t necessary to knock at the door and get the dog worked up even…
Corey is always amazing. He is super communicative and polite.
Corey Jackson came and sprayed today and was told that I had seen a cockroach and really sprayed around kitchen area and back porch. Very professional and very polite and answered any questions that I had. Really liked him.
Did a great job, always checking in to see if there is anything extra they can do. My technician Akheem did an awesome job!
Corey is very thorough and efficient and, of course, friendly!
Fenix is a very professional and thorough pest control company. They let you know when they arrive and ask if any service needs to be completed inside on this visit! Our technician, Corey Jackson, did an amazing job and solve a pest problem the last visit he was here and double checked everything today! Would love…
Akheem Reid listened to our concerns and told us he would take care of it. He was very professional and knowledgeable. The results were amazing. No more problems. There was a great big difference between this agency and our previous one. This one kept their promises. I was totally amazed.
Great service and very friendly and understanding
Corey Jackson did a Awesome job!! Thank you sir. 🫡
Akheem was very professional, understanding and patient. Being that we have a full house and still have a huge mess from moving a couple months ago, he took it all in stride and quickly and thoroughly completed the job. 10/10 😁
Akheem Reid was great today. He’s always very professional and thorough!
We have been using Fenix for a few years now, at both of our businesses and our home. We are always satisfied with their service. I can call them anytime for emergency needs and they give us quick appointments. I highly recommend!
Corey Jackson was great! He asked if I was having any pest issues and not only did he make recommendedations to fix the minor problems, but he asked if I would like him to put them into place. I said yes and very much appreciated his attentiveness. He also explained to me that what he would be using is non harmful to my animals and children.
Ahkeem Reid always provides outstanding pest control service to our home! Plus, he is very knowledgeable, warm and friendly! And overall, Fenix Pest Control Service has been great! Thank You!
Damien H. Was super professional, he knew what he was doing took his time. Treat the fire ants and everything else. A++
Very good service
I’ve been a Fenix Pest Control customer for over two years, and I’m always pleased with every technician's excellent service. Today, Akheem Reid came to do the service, and as usual, he was courteous, attentive, and highly professional. Five-star tech!
Damien Hernandez did a great job. He was very thorough and respectful when completing the service at my home
Damien is the man, he is always good conversation, efficient, and pleasant. My brother was at my house while Damien was there today, and he said he is going to use Fenix when his house is finished being built.
Corey was very professional. He was very approachable and listened to my concerns.
Akheem Reid ⭐️⭐️⭐️⭐️⭐️ “I had an excellent experience with this exterminator company. From the very first call, their customer service was professional, friendly, and responsive. The technician arrived on time, explained the process clearly, and took the time to check every area thoroughly. Within a short time, I…
Ekheem Reid is exceptional technician that cares about what he does.
vs category
Blue = Fenix, grey = bed bug exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%47+20.6Reliability 19%57+10.7Value 13%26+3.3Momentum 10%33+3.3Track record 9%29+2.5Accountability 6%29+1.8Experts Score= 42Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
