BED BUG EXTERMINATORS · ORLANDO, FL
Fenix Pest Control, Inc. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%47+20.6Reliability 19%57+10.7Value 13%26+3.3Momentum 10%33+3.3Track record 9%29+2.5Accountability 6%29+1.8Experts Score= 42Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Fenix Pest Control, Inc.

Better than 34% of bed bug exterminators · #19 of 29

4.9★589 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Fenix Pest Control, Inc. for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.107
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 107 Google reviews tagged “Hornet & wasp extermination” · showing 20

★★★★★ Pabbi · 21 hours ago

Very professional and knowledgeable, Explaining everything in detail and taking care of everything around and in the house.

Reasonable priceHornet & wasp exterminationRodent extermination
★★★★★ Lydia · Edited 4 days ago

So far, I am very pleased with Fenix Pest Control. My pest control technician, Cory is a pleasant guy do deal with. His performance was above expectation. Again, he listened to my concerns and delivered promptly. Good job 👏.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Seneida · a week ago

I like this place they take care of my home I even like the technician Enrique German he did a good job Thank you

Hornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Patricia · a week ago

Cory Jackson is always professional and a pleasure to work with.

Reasonable priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
★★★★★ David · a week ago

I called when a massive yellow jacket nest took over our hedge. But after that, I kept their services because they do a good job and their team has always been pleasant and professional. Ernest, in particular, always seems happy to be there.

Reasonable priceHornet & wasp extermination
★★★★★ Cesar · Edited 2 weeks ago

Enrique German performed an excellent service in our home with wasp and any spider outside and inside Our home 100% recommended

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Jermaine · 3 weeks ago

Excellent customer service. Was able to answer a few extra questions for me and provide some additional tips.

Paid $20–40Great priceHornet & wasp exterminationRodent extermination
★★★★★ Shirley · Edited 3 weeks ago

Andy Nunez was our technician. He was very knowledgeable kind and explained everything that he was using in our home five stars he represents Fenix with much enthusiasm. Can’t wait to see him again thank you.

Paid $1–20Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
★★★★★ Hugo · 4 weeks ago

Andy was excellent and listen to our concerns.

Hornet & wasp exterminationRodent extermination
★★★★★ Maria · Edited a month ago

Excelente servicio, prestado por Enrique Germán puntualidad y efectividad estamos muy satisfechos con el servicio de FENIX. He visto los resultados. Lo recomiendo 👍🏻⭐️⭐️⭐️⭐️⭐️ good job and I’m happy with FENIX company👍🏻

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★ M · Edited a month ago

Very happy with the services. Tech Enrique German was very courteous and professional. Highly recommend

Reasonable priceHornet & wasp exterminationSpider extermination
★★★★★ RONALD · a month ago

Technican was very professional in the way he presented himself answered any questions asked if there was any issue we needed to address and took care of it highly recommended

Paid $80–100Reasonable priceHornet & wasp extermination
★★★★★ Phyllis · Edited a month ago

Corey Jackson did a great job. Professional. Courteous and thorough.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent extermination
★★★★★ Laura · Edited a month ago

Still finding that Fenix has done an awesome job with reasonable rates in keeping my house pest free of spiders outside & preventative spraying inside by their tech Enrique German.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Ashley · a month ago

⭐️⭐️⭐️⭐️⭐️ I had a great experience with Fenix Pest Control! Corey Jackson was professional, friendly, and very helpful from start to finish. They took the time to explain everything, answered all of my questions, and made sure the job was done thoroughly. I really appreciate how responsive and respectful they…

Hornet & wasp exterminationBug & insect exterminationBed bug extermination
★★★★★ Jessie · Edited a month ago

Repeat customer here—Ernest was very kind, respectful, patient, and thorough with my homes pest treatment and always is. I really appreciate that y’all were able to reschedule my original appointment so quickly too-your office staff/receptionist deserves a shout out for being awesome too!

Paid $80–100Reasonable priceHornet & wasp exterminationCockroach extermination
★★★★★ Todd · Edited a month ago

Enrique German was very professional and gave us great service

Paid $80–100Great priceHornet & wasp exterminationGeneral pest inspection
★★★★★ Sandra · a month ago

The staff is very nice! Today Andy Nunes came to my house and did everything that I ask him.

Paid $140–160Reasonable priceHornet & wasp extermination
★★★★ Cliff · Edited a month ago

Friendly service Enrique German

Paid $100–120Reasonable priceHornet & wasp exterminationSpider extermination
★★★★★ Eugenia · Edited a month ago

Fenix has been great. My house is pest free. Andy Nunez was very helpful, professional and thorough.

Reasonable priceHornet & wasp exterminationGeneral pest inspection

Show more hornet & wasp extermination reviews (87 more) →

vs category

Blue = Fenix, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02025-Q1: 5.00★ (5 reviews)2025-Q2: 4.85★ (75 reviews)2025-Q3: 4.91★ (114 reviews)2025-Q4: 4.99★ (68 reviews)2026-Q1: 4.95★ (66 reviews)2026-Q2: 4.80★ (90 reviews)2026-Q3: 4.85★ (130 reviews)2026-Q4: 4.90★ (41 reviews)2025-Q12025-Q32026-Q12026-Q32026-Q4
This companyIndustrydot size = review count

Price

$108+13% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 28%Reasonable 66%Overpriced 3%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%47+20.6Reliability 19%57+10.7Value 13%26+3.3Momentum 10%33+3.3Track record 9%29+2.5Accountability 6%29+1.8Experts Score= 42Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
47
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
57
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
26
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
33
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
29
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
29

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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