We have had the best experience with Firsta Bounce two years in a row! Amazing bounce houses, excellent service. Made our party a hit!

Fiesta Bounce
Fiesta Bounce at a glance
Google reviewers rate Fiesta Bounce 4.6 out of 5 stars based on 103 reviews, with the owner responding to half of them. Customers frequently praise the company for punctual delivery, clear communication, affordable pricing, and clean equipment suitable for various events. However, a pattern of low-star reviews highlights complaints regarding rude interactions with the owner and instances of orders being canceled after deposits were taken.
- Google rating: 4.6 out of 5 from 103 reviews (88% five-star).
- Reviews on this page: 103 Google reviews (95 with written comments, 14 with photos).
- Owner responses: the business replied to 50% of reviews.
- Most recent review: September 6, 2026.
- Service: Bounce House serving Mount Vernon, New York.
Data from Google, last updated November 3, 2026.
Score profile vs other bounce house rentals
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
103 Google reviews we collected
- 5 stars9188%
- 4 stars11%
- 3 stars11%
- 2 stars00%
- 1 star1010%
Praise vs complaints
Phrases our text analysis found in 95 written reviews
- Praise15989%
- Complaints1911%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4425%
- Speed & response3821%
- Quality & results3721%
- Would recommend2816%
- Price & value2011%
- Communication84%
- Honesty & trust32%
What customers talk about
We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They worked in a very professional and timely manner.”
“Drops things off early on short notice while being very rude on the phone.”
“We have gotten bouncy castles from Fiesta for many years and found them prompt and pleasant and the boucey castle is clean and best of all the kids have a ball.”
“We had a wonderful experience from online booking, to set up ,to clean up.”
“Terrible experience, very rude and nasty owner of this company.”
“I would recommend their services and I am booking them next year”
“Do not recommend using them for your party!”
“Their prices were very affordable, communication was clear from start to finish, and everything went smoothly.”
“They were prompt, communicative and their bouncer was top notch!”
“Amazing slides, happy kids, reliable staff & setup, and overall great experience.”
People customers mention
- Wilson 5 reviews
- Ken 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
We have had the best experience with Firsta Bounce two years in a row! Amazing bounce houses, excellent service. Made our party a hit!
We had a wonderful experience from online booking, to set up ,to clean up. All staff members were friendly and professional. And very punctual with time of delivery. The bouncy house was a hit for our party - very clean equipment as well. I was a little nervous we didn’t have enough space and I reached out and…
We needed a bounce house at the last minute, and they definitely delivered! Their prices were very affordable, communication was clear from start to finish, and everything went smoothly. The kids absolutely loved the bounce house at our church event! We were very pleased with the service and will definitely be…
We have gotten bouncy castles from Fiesta for many years and found them prompt and pleasant and the boucey castle is clean and best of all the kids have a ball. Thank you!
We had a great experience with Fiesta Bounce. My kids had so much fun with the bounce house. Thank you. See ya next year!!
Used them for my daughter’s bday and it was a massive success! They were prompt, communicative and their bouncer was top notch! Wouldn’t hesitate to do this again.
Photos
Customer reviews
4.6 ★★★★★ 103 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We had a wonderful experience from online booking, to set up ,to clean up. All staff members were friendly and professional. And very punctual with time of delivery. The bouncy house was a hit for our party - very clean equipment as well. I was a little nervous we didn’t have enough space and I reached out and requested a visit before the party. They came a few days before the party to make sure and to ease my nerves :) . Would definitely use again! Highly recommend!
We needed a bounce house at the last minute, and they definitely delivered! Their prices were very affordable, communication was clear from start to finish, and everything went smoothly. The kids absolutely loved the bounce house at our church event! We were very pleased with the service and will definitely be booking with them again. We’ll also be recommending them to others. Great service, great prices, and a job well done!
We have gotten bouncy castles from Fiesta for many years and found them prompt and pleasant and the boucey castle is clean and best of all the kids have a ball. Thank you!
Great service
Excellent service and great help!!!
We had a great experience with Fiesta Bounce. My kids had so much fun with the bounce house. Thank you. See ya next year!!
Used them for my daughter’s bday and it was a massive success! They were prompt, communicative and their bouncer was top notch! Wouldn’t hesitate to do this again.
Thank you for the 5-star rating! We're thrilled to know you had a fantastic experience with us.
Most amazing and seamless experience. 10/10 cannot recommend enough. Have used them two years in a row and no issues at all.
We're so glad you enjoyed using our company! Thank you for the positive review.
Very easy to deal with, delivered exactly what we ordered and good communicators. Thank you!
Thank you for the wonderful review! We strive to provide excellent service and are thrilled to hear we met your expectations.
Business details
- Phone: (914) 481-2686
- Website: fiestabounce.com
- Service area: Mount Vernon, NY
