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FilmLaab

Video production service · Sandy, UT · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 92 video production companiesPosition by Experts Score among all companies we track in this category. · better than 77%
5.0 ★★★★★ 56 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
23%reviews answered by the owner
Mar 2026latest review

FilmLaab at a glance

Google reviewers rate FilmLaab 5/5 based on 56 reviews, with the owner responding to 23% of them. Clients frequently describe the team as professional, creative, and communicative, noting their ability to deliver high-quality video, podcast, and photography content for various business needs. Recurring themes include punctuality, attention to detail, and fair pricing, while no common criticisms appear in the provided five-star excerpts.

  • Google rating: 5.0 out of 5 from 56 reviews (100% five-star).
  • Reviews on this page: 56 Google reviews (50 with written comments, 2 with photos).
  • Owner responses: the business replied to 23% of reviews.
  • Most recent review: March 6, 2026.
  • Service: Video Production Company serving Sandy, Utah.

Data from Google, last updated October 29, 2026.

Score profile vs other video production companies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction99Reliability98Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 99)Reliability: 98 (median 98)Momentum: 100 (median 100)
FilmLaabVideo Production Companies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.FilmLaab: 99/100 on this factor. Category median: 99.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.FilmLaab: 98/100 on this factor. Category median: 98.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.FilmLaab: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
–

Bar = this company · dark tick = category median.

Star ratings

56 Google reviews we collected

  • 5 stars56100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 50 written reviews

  • Praise6398%
  • Complaints12%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1930%
  • Quality & results1422%
  • Would recommend1117%
  • Honesty & trust711%
  • Communication69%
  • Speed & response46%
  • Price & value35%

What customers talk about

We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Thank you for guiding me and for your professionalism”
  • “It was awesome seeing the unique space they have and seeing the quality work they do.”
  • “I recommend all those who need video and podcast work to work with them.”
  • “I trust him and believe this business has integrity and prestige.”
  • “They are very professional and great at communication.”
  • “Not to mention the exceptional quality of their work (which is overwhelmingly evident from just a quick look at their online portfolio).”
  • “We live in Idaho, and it is 1,000,000% worth it for us to travel to Utah for our family photos to be able to work with Mitch.”

People customers mention

  • Mitch 8 reviews
  • Jackson 3 reviews
  • Avenue 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

VicenteLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing experience creating my own podcast! Thank you for guiding me and for your professionalism

Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I've worked with FilmLaab before and these guys are the new standard in hiring a full production crew to make your ads, content, podcasts, or commercials shine! They go above and beyond and have the best crew in house that they work with.

BrianLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Shot Burning Questions with Nicole Tanner (Robison) and it was great start to finish. The pregame walkthru, the setup, the execution, and speed of delivery. Not to mention quality. Whether it’s point and shoot or some dynamic media creation, these folks know the game inside and out.

Customer photo from Brian's review
Tav3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Working with FilmLaab is awesome. They are a super fun team of kind and ambitious creatives who know their craft and don’t shy from a challenge! Highly recommended!

Brandon13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

FilmLaab has set a new precedent for what I want every professional collaboration to be like throughout the rest of my career. The team's generosity and humor go beyond anything I’ve encountered before. Not to mention the exceptional quality of their work (which is overwhelmingly evident from just a quick look at…

lexie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team at film laab truly are one of a kind! They pay attention to all the details and take the time to make sure the end product is exactly what you’re looking for. They are very professional and great at communication. Highly recommend them 🙌🏻

Photos

Customer reviews

5.0 ★★★★★ 56 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Vicente PotzschLocal Guide · 29 reviewsTotal number of Google reviews Vicente has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing experience creating my own podcast! Thank you for guiding me and for your professionalism

Travis Denny1 reviewTotal number of Google reviews Travis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've worked with FilmLaab before and these guys are the new standard in hiring a full production crew to make your ads, content, podcasts, or commercials shine! They go above and beyond and have the best crew in house that they work with.

Brian BrownLocal Guide · 126 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shot Burning Questions with Nicole Tanner (Robison) and it was great start to finish. The pregame walkthru, the setup, the execution, and speed of delivery. Not to mention quality. Whether it’s point and shoot or some dynamic media creation, these folks know the game inside and out.

Tav Calico3 reviewsTotal number of Google reviews Tav has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working with FilmLaab is awesome. They are a super fun team of kind and ambitious creatives who know their craft and don’t shy from a challenge! Highly recommended!

Response from the owner · 9 months ago

We loved working on the Strive project with you and your team! Excited for more creative challenges in the future!

Brandon Joel R.13 reviewsTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

FilmLaab has set a new precedent for what I want every professional collaboration to be like throughout the rest of my career. The team's generosity and humor go beyond anything I’ve encountered before. Not to mention the exceptional quality of their work (which is overwhelmingly evident from just a quick look at their online portfolio). Thank you, FilmLaab! Brandon Joel R.

Response from the owner · 10 months ago

We loved working with you Brandon! Thank you for the talent and good vibes you brought on set!

lexie hallstrom10 reviewsTotal number of Google reviews lexie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team at film laab truly are one of a kind! They pay attention to all the details and take the time to make sure the end product is exactly what you’re looking for. They are very professional and great at communication. Highly recommend them 🙌🏻

Response from the owner · 10 months ago

Thank you for the love, Lexie! Appreciate it.

Chad EveryLocal Guide · 10 reviewsTotal number of Google reviews Chad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best production company around

Response from the owner · 10 months ago

I mean, if Chad says so, it must be.

Travis IsaacsonLocal Guide · 131 reviewsTotal number of Google reviews Travis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cool space. I'd love to use the podcast room sometime.

Response from the owner · 10 months ago

Come on by and use it anytime.

Justin Smith4 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

FilmLaab has become such a valuable partner for my creative agency business. I recommend all those who need video and podcast work to work with them.

Ali Redding12 reviewsTotal number of Google reviews Ali has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic group of people here- Mike is someone you’d be lucky work with, let alone know. He’s professional, but knows how to make things fun. I trust him and believe this business has integrity and prestige.

Response from the owner · 2 years ago

Thank you for spreading the love! Appreciate you!

FilmLaab on Google Maps →

Business details