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FilmSpec

Window tinting service · Galveston, TX · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%84+53.4Reliability 28%75+21.2Replies to reviews 8%46+3.8Momentum penalty85−1.5Experts Score= 77Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#200 of 211 window tinting servicesPosition by Experts Score among all companies we track in this category. · better than 5%
4.9 ★★★★★ 287 Google reviews · 24 photos
95%five-star reviews
4.78★last 12 monthsAverage stars on reviews from the last 12 months only.
4.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
20%reviews answered by the owner
Oct 2026latest review

FilmSpec at a glance

Customers frequently cite same-day availability, fair pricing, and professional communication as key benefits of FilmSpec's window tinting, PPF, and ceramic coating services. However, some lower-rated reviews describe recurring issues with installation quality, including bubbles, streaks, and gaps, as well as discrepancies regarding warranty coverage and missed ride arrangements.

  • Google rating: 4.9 out of 5 from 287 reviews (95% five-star).
  • Reviews on this page: 287 Google reviews (266 with written comments, 54 with photos).
  • Owner responses: the business replied to 20% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Window Tinting Service serving Galveston, Texas.

Data from Google, last updated November 5, 2026.

Score profile vs other window tinting services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction84Reliability75Craft & service–Value–Momentum85Replies to reviews46Satisfaction: 84 (median 96)Reliability: 75 (median 94)Momentum: 85 (median 100)Replies to reviews: 46 (median 82)
FilmSpecWindow Tinting Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.FilmSpec: 84/100 on this factor. Category median: 96.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.FilmSpec: 75/100 on this factor. Category median: 94.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.FilmSpec: 85/100 on this factor. Category median: 100.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.FilmSpec: 46/100 on this factor. Category median: 82.C
46

Bar = this company · dark tick = category median.

Star ratings

287 Google reviews we collected

  • 5 stars27495%
  • 4 stars21%
  • 3 stars21%
  • 2 stars31%
  • 1 star62%

Praise vs complaints

Phrases our text analysis found in 266 written reviews

  • Praise51498%
  • Complaints122%

Topic share

How often each topic comes up in the written reviews

  • Quality & results14628%
  • Staff & attitude11522%
  • Would recommend8316%
  • Speed & response7214%
  • Price & value6512%
  • Communication336%
  • Honesty & trust122%

What customers talk about

We read 266 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I first came for tint which they did an amazing job installing.”
    “Unfortunately our expectations were not met and the job performed was of extremely poor quality.”
  • “The manager was very professional and cares about his customers.”
  • “Great job and I highly recommend that anyone needing their windows tinted or vinyl wraps and even ceramic coating on your vehicle this is the place yo…”
  • “I had called three other companies and they wanted me to make an appointment for the next day.”
    “I figured at this point it’s just to make the constant delays seem not their fault.”
  • “The tint that was installed on my home was done professionally and at a reasonable price.”
    “I ask how much for the install and previously got the same thing done on one of my previous vehicles and am told same price as before.”
  • “They were great about explaining all the different tint options, value, etc.”
  • “I highly recommend Dalton to anyone looking for top-quality, reliable auto detailing.”

People customers mention

  • Tint 10 reviews
  • Trey 9 reviews
  • Tesla 8 reviews
  • Max 7 reviews
  • City 5 reviews
  • Job 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired FilmSpec for 7 kinds of job. Pick one to see what they paid and said.

Recent reviews

Donald11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I don't think it could have possibly went any better. We made an appointment, we dropped it off. He delivered as promised very smooth process

Ronald5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was going to get ppf to preserve the original paint. Trey was straight up with me that I had too many blemishes and the ppf would enhance them. He suggested the ceramic coating when he could've just done the ppf and made more $$$. Price was fair and competitive! My car looks 10x as good and has an awesome warranty! Thx Trey!

james3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had a wonderful experience! The manager was very professional and cares about his customers. I had my panoramic sunroof tinted with the ceramic tint and it looks awesome! I waited for my vehicle to be completed and it took less than an hour. Great job and I highly recommend that anyone needing their windows tinted…

Curtiss4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They took great care of all three vehicles I’ve had tinted here. Great work and great customer service. Highly recommend

SerenaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Needed to have my window tint taken off from a dealership’s mistake. they were super quick and efficient! Very reasonable pricing as well 😃

Mekia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I first came for tint which they did an amazing job installing. I then went back to get my car detailed. Again, they did an amazing job. Great service. Anytime I need my car washed this is my new go to!

Photos

Customer reviews

4.9 ★★★★★ 287 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Donald Spencer (Donny's DIY)11 reviewsTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I don't think it could have possibly went any better. We made an appointment, we dropped it off. He delivered as promised very smooth process

Ronald Unruh5 reviewsTotal number of Google reviews Ronald has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was going to get ppf to preserve the original paint. Trey was straight up with me that I had too many blemishes and the ppf would enhance them. He suggested the ceramic coating when he could've just done the ppf and made more $$$. Price was fair and competitive! My car looks 10x as good and has an awesome warranty! Thx Trey!

Toby Forrest1 reviewTotal number of Google reviews Toby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys did a great job on my windshield. Would definitely recommend them.

james platt3 reviewsTotal number of Google reviews james has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a wonderful experience! The manager was very professional and cares about his customers. I had my panoramic sunroof tinted with the ceramic tint and it looks awesome! I waited for my vehicle to be completed and it took less than an hour. Great job and I highly recommend that anyone needing their windows tinted or vinyl wraps and even ceramic coating on your vehicle this is the place you need to go! James Platt

Richard Cummings4 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful job on 2026 Model 3!!

Curtiss Baldwin4 reviewsTotal number of Google reviews Curtiss has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They took great care of all three vehicles I’ve had tinted here. Great work and great customer service. Highly recommend

Serena ThomasLocal Guide · 10 reviewsTotal number of Google reviews Serena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Needed to have my window tint taken off from a dealership’s mistake. they were super quick and efficient! Very reasonable pricing as well 😃

Jason Clayborn6 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick service, great customer service. Would use again.

Mekia Reliford3 reviewsTotal number of Google reviews Mekia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I first came for tint which they did an amazing job installing. I then went back to get my car detailed. Again, they did an amazing job. Great service. Anytime I need my car washed this is my new go to!

Monard KinmanLocal Guide · 53 reviewsTotal number of Google reviews Monard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called them around 3:30 or 4 o'clock on Saturday to ask about having my four side windows and back window tinted. I was told if I could bring it in within 20 minutes, they would get it done by 6 or stay late. They finished by 6 o'clock. I had called three other companies and they wanted me to make an appointment for the next day. Excellent service, excellent tinting job.

FilmSpec on Google Maps →

Business details