Google reviewers rate Final Defense Security and Investigations 4.8 out of 5 based on 25 reviews. Customers frequently describe the security guards as professional, punctual, and reliable for both event and retail protection. The company is noted for clear communication, competitive pricing, and a welcoming atmosphere for diverse communities. However, two one-star reviews express extreme dissatisfaction without providing specific details about the service failure.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Final Defense Security and Investigations provides absolutely top-tier service! As a private security and investigative agency, they truly stand out in the greater Chicagoland area. The team delivers incredibly professional and reliable security guard services. If you need peace of mind and a highly capable security team, I cannot recommend them enough. Five stars!
An AMAZING company that truly values professionalism, reliability, and customer service. Their team is knowledgeable, attentive, and committed to providing a safe and secure environment. They also foster a welcoming and inclusive atmosphere, especially for the Latino community, which is something I truly appreciate. Highly recommend them to anyone looking for trustworthy and dependable security services!!!!!
Recommended by a good friend of mine and didn’t disappoint. Communicative, punctual, and most importantly reliable.
Officers were very professional. Stayed alert ensured that all guest were safe throughout the event
If I could give less stars I absolutely would
Quality security. Professional and Committed to exemplary service.
This company came highly recommended and they didn't disappoint. Very professional and efficient. I was able to enjoy my event without worrying about security doing their job! Thanks again Final Defense!
Outstanding security services provided by this company. Professional, reliable, and efficient guards. Highly recommend for all security needs.
Meet with the security owner , very helpful and professional in meeting the needs of my security detail. I was very impressed with the cost and he made sure that everything ran smoothly and I would definitely recommend and hire this company again
I hired Final Defense Security for an event that I had, after another agency failed to follow through. I was thoroughly impressed with the professionalism and top notch service that was provided! Thanks again!!