Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate Financial Connections 4.9 out of 5 based on 31 reviews, highlighting long-term client retention and consistent tax preparation services. Customers frequently praise the team's punctuality, reasonable pricing, and friendly communication, noting that staff members are knowledgeable and efficient. The primary criticism from low-star reviews involves unresponsiveness to email inquiries, leaving customers feeling undervalued, though the owner has not replied to any reviews.
Data from Google, last updated October 26, 2026.
31 Google reviews we collected
Phrases our text analysis found in 29 written reviews
How often each topic comes up in the written reviews
We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He’s very thorough , detailed, knowledgeable and friendly.”
“His prices are right on and he is very quick and efficient.”
“I highly recommend him for all of your tax and financial needs!”
“His is very upfront and honest and always willing to give great advice.”
“He is professional, thorough, and on point with providing his customers his very best.”
“We are thankful for his reasonable rates and for helping us get the maximum returns every year.”
“He has always been very helpful and easy to work with!”
praise complaint · found by our text analysis, Google review wording unchanged.
I have been with Financial Connections for 31 years, still using their services after leaving California. I highly recommend Randy and his team.
Randal Owens is awesome! My wife and I have been coming to him for many years for our taxes. We have referred him to many friends. He’s very thorough , detailed, knowledgeable and friendly. He gives great advice on any tax situation you may have. You can trust him 100%.
Been going with Randall for years. He's the man. Smart and efficient. Helpful and perfessional. He's the best in the business.
Worst experience ever... Very unprofessional ... Would email weekly to check on my status wouldn't reply at all... Wouldn't recommned didn't feel vauled as a customer.
Randy is a delight to work with. I have been going to him for Several years now and cant image having anyone else do my taxes. He does taxed for my entire family. I highly recommend him. 5 Stars all the way :)
Randy knows his stuff! He has always been very helpful and easy to work with! I am very happy with his service.
4.9 ★★★★★ 31 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I have been with Financial Connections for 31 years, still using their services after leaving California. I highly recommend Randy and his team.
Randal Owens is awesome! My wife and I have been coming to him for many years for our taxes. We have referred him to many friends. He’s very thorough , detailed, knowledgeable and friendly. He gives great advice on any tax situation you may have. You can trust him 100%.
Been going with Randall for years. He's the man. Smart and efficient. Helpful and perfessional. He's the best in the business.
Worst experience ever... Very unprofessional ... Would email weekly to check on my status wouldn't reply at all... Wouldn't recommned didn't feel vauled as a customer.
Great place to go your taxes and very sound financail avice.
Randy is a delight to work with. I have been going to him for Several years now and cant image having anyone else do my taxes. He does taxed for my entire family. I highly recommend him. 5 Stars all the way :)
Randy knows his stuff! He has always been very helpful and easy to work with! I am very happy with his service.
This last year was our first time using Randy, now I wonder what was I doing all those years without him. I feel I am repeating what everyone else says about him but it is so true. He is knowledgeable. I feel he must study and attend tax seminars throughout the year to know as much about all the new laws as he does. He is professional and friendly, as soon as I went into his office I felt very comfortable and at ease. We are now customers for life. He is our new amigo amigo. thank you randy
Randy and his staff are very professional and friendly. My appointments are always on time. The fees are very reasonable. I never feel rushed or pressured. Randy is always up to date with the current rules and laws of tax preparation. I highly recommend Financial Connections.
My family has been going to Randy for years and we have never been disappointed. His is very upfront and honest and always willing to give great advice. His prices are right on and he is very quick and efficient. I will never go anywhere else, thanks Randy!
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
