Google reviewers rate the company 4.9 out of 5 based on 153 reviews, with the owner responding to 35% of them. Customers frequently cite punctuality, clear communication, and fair pricing for services like drain clearing, water heater maintenance, and sewer line repairs. However, a small number of low-star reviews describe patterns of significant cost overruns without prior estimates, property damage, and instances of missed appointments or unreachable staff.
Google rating: 4.9 out of 5 from 153 reviews (95% five-star).
Reviews on this page: 153 Google reviews (148 with written comments, 9 with photos).
Owner responses: the business replied to 35% of reviews.
Most recent review: October 23, 2026.
Service: Repiping Service serving Duarte, California.
Data from Google, last updated October 26, 2026.
Customer reviews
4.9
★★★★★
153 reviews on Google
5★146
4★2
3★1
2★0
1★4
Reviews from Google, shown as published (original wording, unedited).
BM
B MLocal Guide · 16 reviews
★★★★★
Great people they got stuck in a different job so they came a little bit later but as a commodation they didn't charge us which is very kind the service was good overall we are happy
Price assessment: Great price
Price: $1–200
Response from the owner · 2 days ago
Thank you, B M, for your kind words! We're glad to hear that you were happy with the service from Finest Rooter & Plumbing and appreciate your understanding regarding the scheduling. Your satisfaction means a lot to us!
I just moved into my new house and they were so professional! Great service and broke everything down so well for me to understand. Definitely recommend booking with them!
Price assessment: Great price
Services: Garbage disposal installation
Response from the owner · 2 days ago
Thank you, Janeth, for your wonderful review! We're thrilled to hear that you found our service professional and helpful during your move. Your recommendation means a lot to us at Finest Rooter & Plumbing Inc.!
David is a good and helpful guy. He showed up and explained everything clearly, then fixed the job professionally.
Price assessment: Great price
Price: $1–200
Services: Drain cleaning
Response from the owner · 4 days ago
Thank you, Yi Tu, for your kind words! We’re glad to hear that David provided clear explanations and handled the job professionally. Your feedback means a lot to us at Finest Rooter & Plumbing Inc.
Satisfied customer!!! David came out to unclog my kitchen sink, and he was awesome! Very informative, knowledgeable and overall nice guy. I will definitely keep their number for future jobs!
Price assessment: Reasonable price
Price: $1–200
Services: Drain cleaning
Response from the owner · 4 days ago
Thank you so much for your wonderful review, Salina! We're thrilled to hear that David provided such great service while unclogging your kitchen sink. Your support means a lot to us at Finest Rooter & Plumbing Inc., and we look forward to assisting you in the future!
Very good professional service
We are very satisfied of everything Jaysen did for us.
Response from the owner · a week ago
Thank you, Jean, for your kind words! We're thrilled to hear that you are satisfied with the professional service Jaysen provided at Finest Rooter & Plumbing. Your feedback means a lot to us!
BEWARE. What should have been a $3,000 dollar job turned out to be over $15,000. They started the work without giving an estimate which I had only recently found out is illegal. They conveniently kept finding problems and jumped from 3K, to 8K, 11K, to having to pay over 15K since they started the job.
I highly recommend this company! I’ve used their services a couple of times now, and they’ve been absolutely amazing.
My first experience was on Christmas Eve, when they came out that night, in the pouring rain, to clear a drain that was causing flooding. Their willingness to help under those circumstances was incredible!
Today, they tackled a much larger project, installing pipe liners on both sides of my house after tree roots had broken through the underground PVC drainage pipes. They brought a large crew, worked tirelessly into the night, and managed to complete the entire project in just one day!
I’m truly grateful to Ray and his entire team for their professionalism, hard work, and dedication. They’ve been wonderful to work with, and the quality of their work is outstanding. It’s not often you come across a company that goes above and beyond like this. I can’t recommend them highly enough!
Response from the owner · 9 months ago
Thank you for your kind words Linda! We appreciate you and are here for any future plumbing issues.
Excellent service from Finest Rooter! Damian was very professional, friendly, and knowledgeable. He did a great job, explained everything clearly, and the pricing was very affordable. I’m very happy with the service and would definitely recommend Finest Rooter to anyone looking for reliable and affordable plumbing service!
Response from the owner · 2 weeks ago
Thank you, Dalfin, for your kind words! We’re glad to hear you had a great experience with Damian and found our service both professional and affordable. Your recommendation means a lot to us at Finest Rooter & Plumbing.
Unfortunately I had to get this done due to the insurance company but I picked the right company to get it done. Better price with none of that extra stuff I don't need. One company was going to charge me 2k and also by the hour of it required more time. Angel and David handled business fast and professional. The work looks clean. I just bought this house so these guys might be my go to guys for future work.
Price assessment: Reasonable price
Price: $1,200–1,400
Services: Service not listed
Response from the owner · 2 weeks ago
Thank you, Kerry, for your wonderful review! We're glad to hear that you found our services to be both professional and cost-effective. We appreciate your trust in Finest Rooter & Plumbing and look forward to being your go-to team for any future needs.
David and Damien came out very quickly to fix a clogged toilet. They worked quickly and kept me informed about everything they were doing, and how to best fix the problem with budget in mind. Very professional, polite and efficient.
Response from the owner · 3 weeks ago
Thank you, Sara, for your wonderful review! We’re glad to hear that David and Damien were able to efficiently address your clogged toilet while keeping you informed throughout the process. We appreciate your kind words about our team at Finest Rooter & Plumbing Inc.
