Google reviewers rate Firefighter Junk Removal five stars based on 254 reviews, noting the owner responds to eighty percent of feedback. Customers consistently describe the service as punctual, efficient, and highly communicative, with rapid quote turnaround and next-day pickups. Recurring themes include friendly staff, thorough cleanup, and competitive pricing compared to other local providers. The excerpts provided contain no low-star reviews, so no common criticisms are identified.
Google rating: 5.0 out of 5 from 254 reviews (100% five-star).
Reviews on this page: 254 Google reviews (207 with written comments, 8 with photos).
Owner responses: the business replied to 80% of reviews.
Most recent review: October 21, 2026.
Service: Junk Removal serving Austin, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
254 reviews on Google
5★253
4★1
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
LM
Lisa MLocal Guide · 18 reviews
★★★★★
Excellent manners and communication. Ryan was on time, courteous, efficient, and cleaned after the removal. HIGHLY recommend FireFighter Jun Removal!
Hi Lisa! We're really happy to hear that Ryan made such a great impression. His dedication to doing a thorough job is something we truly value. Thanks a ton for recommending us!
The Firefighter Junk Removal crew messaged me back promptly after I asked for a quote, was able to come out within a couple days, and quickly cleared out my garage. They were professional throughout the experience and I highly recommend them.
Response from the owner · 4 days ago
Hi Jordan! We're really happy to hear that you had a great experience with our team. It's awesome that the process was quick and professional for you. Thanks a ton for recommending us!
Wonderful guys, so thorough, price conscious, and a judgement-free experience. A huge relief and so easy to work with, start to finish.
Response from the owner · a week ago
Hi Helen! We're really glad to hear you had a great experience with us. Making things easy and comfortable is what we aim for. Thanks for the awesome review!
I had a rush job yesterday and these wonderful guys not only accommodated my circumstances on short notice but also had such patience to wait for the coordinating party to respond. They were incredibly polite and kind and ever so efficient. I will absolutely use them again.
Price assessment: Reasonable price
Services: Junk removal
Response from the owner · 2 weeks ago
Thanks, Angela! We're so glad we could help with your rush job and that everything worked out smoothly. Your kind words about our team mean a lot, and we look forward to assisting you whenever you need us again!
Austin, Riley, and Travis are extremely hard workers, fun personalities, and had my (very anxious) client laughing and having a great time during this process! They also took care of tossing way more junk than I had anticipated existed in this house, worked very fast, and worked around the animals in the way (they’re great with dogs too)!
Hey Chase! We’re so glad to hear that Austin, Riley, and Travis made the experience enjoyable for your client. It’s awesome to know they handled everything swiftly and were great with the dogs too. Thanks for sharing this fantastic feedback!
The BEST service we could have asked for! The guys were quick, efficient and extremely
friendly! We will absolutely be using their service again, once we accumulate more junk! :)
Amazing guys. Super friendly, great quote, insanely fast. Would use them every time.
Price assessment: Great price
Services: Junk removal
Response from the owner · 3 weeks ago
Hi Isaac, we're thrilled to hear you had such a positive experience! Thank you for your kind words about our team and service. We appreciate your support!
Such a marvelous experience! they were able to help us out on very short notice arrived promptly. The job was complete left it tidy I will definitely definitely be using them again again.
Price assessment: Great price
Services: Junk removal
Response from the owner · 3 weeks ago
Hi Lou Ann, thank you for sharing your wonderful experience! We're thrilled we could assist promptly and leave everything tidy. We appreciate your support and are here whenever you need us.