Google reviewers rate Firehouse Pest Control Services five stars based on 1313 reviews, with the owner responding to 96% of feedback. Customers frequently praise technicians for punctuality, clear communication, thorough inspections, and fair pricing. Recurring themes include professional conduct, detailed explanations of services, and tailored approaches for homes with pets. However, a small number of low-star reviews criticize sales tactics, missed appointments, and ineffective treatments for specific pests like bed bugs.
Google rating: 5.0 out of 5 from 1,313 reviews (99% five-star).
Reviews on this page: 1,313 Google reviews (1,075 with written comments, 13 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 24, 2026.
Service: Ant Exterminator serving Scottsdale, Arizona.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
1,313 reviews on Google
5★1,299
4★9
3★1
2★0
1★4
Reviews from Google, shown as published (original wording, unedited).
CZ
Christine Zarate2 reviews
★★★★★
I'm very happy with my service tech. I have a rental home and live out of state. Manny pays attention to detail and took care of several issues going on at the house. He went above and beyond with a few requests I had. I appreciate his professionalism and good work.
Price assessment: Reasonable price
Price: $40–60
Services: Bug & insect extermination
Pest type: Ants, Other
Response from the owner · 2 days ago
Thanks a million for your 5-star rating! It's wonderful to know we've met your expectations. Your feedback keeps us motivated to continue delivering top-notch service. Looking forward to assisting you again!
Txt me time of arrival, listen to me what bug problem I have, txt me when he was done. Used correct products for my service. Thank you for excellent service!!☺️Thank you Eric
Price assessment: Reasonable price
Price: $40–60
Pest type: Spiders, Other
Response from the owner · 4 days ago
We truly value your uplifting feedback! It’s great to hear that our services met your expectations and that our communication kept you informed every step of the way. We're here to support you whenever you need us. Wishing you a pest-free day! 😊
Friendly and helpful. Always willing to answer questions and always asks if there is a trouble spot to treat. I signed up a month or two ago and these guys have been great.
Response from the owner · a year ago
Thank you for your positive feedback, Jason! We're thrilled to hear that you find our team friendly and helpful. It's our goal to provide excellent service, and we're glad to know you've had a great experience since signing up. We appreciate your support and look forward to continuing to assist you!
We sincerely appreciate you sharing your wonderful experience with us! Knowing that you had a great time with our service fuels our passion to do even better. We're here for you anytime you need a helping hand with pest control. Hope to see you again soon!
Thank you for your 5-star rating! We're thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon.
My tech was very knowledgeable about my property and what service was performed prior to this visit. He also had great ability to analyze my current pest situation which was the reason for the appointment. I feel very comfortable that the company is well suited to maintain a healthy pest control environment at my home
Price assessment: Reasonable price
Price: $1–20
Services: Termite extermination
Response from the owner · a week ago
We're so grateful for your thoughtful review! It's fantastic to know that our skilled technician provided you with the confidence you need in maintaining a pest-free home. We're committed to keeping your environment healthy and pest-free. Looking forward to supporting you further!
Love Firehouse pest control, super friendly, came out right away once I saw bugs and sprayed the whole house! Very happy with the service❤️
Price assessment: Great price
Services: Home inspection
Pest type: Termites
Response from the owner · 2 years ago
Brittany, thank you so very much for the amazingly kind words. We are so happy that we were able to help you get rid of those pesky roaches! We are pleased to have you as a customer!
We sincerely appreciate your feedback, Michael! It's wonderful to know that our customized approach met your needs. If there's anything else we can assist you with, don't hesitate to get in touch. We're excited about continuing to work with you in the future!
Your kind words mean a lot to us! We're delighted to have provided a service that met your expectations. We look forward to being here for you whenever you need us.
First visit by Firehouse today. Enrique was excellent. He was very polite, explained what he was going to do, and thoroughly answered all the questions. I highly recommend.
Price assessment: Reasonable price
Services: Home inspection
Pest type: Ants, Rodents, Cockroaches, Spiders, Other
Response from the owner · a week ago
Thank you so much for sharing your experience! Enrique is a fantastic team member and I'm delighted you found his service so helpful. If you have any future needs, please feel free to reach out. We look forward to serving you again!
