Analyzing 5,323,564 Reviews For 14,136 Experts

Experts Reviews · Company report
Firehouse Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%41+17.9Reliability 19%24+4.5Value 13%80+10Momentum 10%25+2.5Track record 9%36+3.2Accountability 6%34+2.1Experts Score= 40Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE

Firehouse Roofing

Dallas, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 70 roofing contractors · 5.0★ from 395 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Firehouse Roofing is better than 41% of roofing contractors.C
41
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Firehouse Roofing is better than 24% of roofing contractors.D
24
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Firehouse Roofing is better than —% of roofing contractors.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Firehouse Roofing is better than 80% of roofing contractors.A
80
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Firehouse Roofing is better than 25% of roofing contractors.D
25
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Firehouse Roofing is better than 36% of roofing contractors.D
36
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Firehouse Roofing is better than 34% of roofing contractors.D
34

Reviews for your job

Customers hired Firehouse Roofing for 8 kinds of job.

Firehouse Roofing for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$4.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 48
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Gutter installation”

noor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Brandon came out to seal our HVAC system last week and did an amazing job! He was very friendly, professional, and did great-quality work. We had a great experience and would highly recommend him and his team!

Paid $1–5,000Great priceSkylight repairGutter installationRoof repair
AllysonLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Leon was an excellent help, the crew finished everything in 1 day, great job...my sister just had hers done by Firehouse roofing also, we definitely will recommend to others

Paid $20,000–25,000Reasonable priceGutter installationRoof installation
William14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service. Follow up on one small issue immediately. Highly recommend Firehouse for all your roof issues.

Paid $6,000–8,000Reasonable priceGutter installationRoof inspectionRoof repair
JackLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Firehouse Roofing did an excellent job on my roof and gutters. Tore off the old roof and installed the new one in no time. My yard was cleaner when they left then when they showed up. Connor in sales was outstanding. Leon the on site manager was just as great. Highly recommend

Paid $20,000+Great priceGutter repairsGutter installationRoof repair
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently had my roof replaced by Firehouse Roofing, and the experience was excellent from start to finish. Brad and Robert, my representatives, were outstanding throughout the entire process. They took the time to explain every detail, answered all my questions promptly, and made sure I was comfortable with each…

Gutter installationRoof inspectionRoof installation
Donna14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Firehouse roofing is outstanding! They are quick to get in touch with you and keep you updated with everything going on. Everyone involved was kind and professional.

Paid $4,000–6,000Reasonable priceGutter installationRoof inspectionRoof installation

Price

$1.7k-84% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 38%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Roof inspection55$539–$12k
Roof repair30$638–$8.2k
Roof installation10$11k–$23k
Gutter installation6$638–$4.1k
Gutter cleaning4—
Gutter repairs4$371–$2.3k
Attic venting repairs2$438–$2.9k
Roof damage repair2$438–$2.7k

Compare with

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