Customers frequently praise the D'Iberville location for quick turnarounds, clear explanations, and upfront pricing during tire repairs, AC servicing, and routine maintenance. Many reviewers highlight the staff's friendliness and willingness to answer questions without pressure. However, several low-star reviews cite rudeness, unexpected fee increases, and instances where promised services were not completed or prices were altered after initial estimates.
Google rating: 4.7 out of 5 from 459 reviews (92% five-star).
Reviews on this page: 459 Google reviews (330 with written comments, 5 with photos).
Owner responses: the business replied to 82% of reviews.
Most recent review: October 23, 2026.
Service: Fire Pit Contractor serving D'Iberville, Mississippi.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
459 reviews on Google
5★423
4★4
3★3
2★3
1★26
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 330 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They treated me with such kindness and helped get me back on the road after my tire was the victim of a wayward nail!”
“The young man working there is rude and tries to upsell everything.”
“Came in having question on products and the team here gave exceptional service and aid.”
“All together I paid close to $400 for issues Firestone caused or for services that did not fix the issues.”
“Repaired flat very quickly and got us back on the road!”
“…ms, and regular everyday oil changes; Firestone prices are extremely reasonable.…”
“This dude tried telling me that “battery terminals are a really difficult job” and to expect it to be “pricey” and “4 hours of labor”.”
“If anyone needs a very professionalism automotive shop I highly recommend this store and ask for Matt to do the work and deal with Scott!”
“stay away.”
“Tyler was very attentive and easily explained everything I needed to know about my vehicle.”
“Jase, the service manager, was friendly, honest, and made the whole process easy.”
“…t to work, he doesn't know what he's doing or the Tech was running a scam because he recommended a transmission guy who was a "friend"!…”
People customers mention
Jase12 reviews
Tyler12 reviews
Scott5 reviews
Neale5 reviews
Joel5 reviews
Matt3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Patrick HallLocal Guide · 21 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
The Schrader valves in the AC unit were leaking. The guys had them replaced and out the door in less than an hour. I had taken my car to Bob Boyte Honda, and they failed to recognize the issue. Great service and I now have great AC in my car.
New review: I called and made a reservation. I was in and out very quickly. Between the credit card coupons, seasonal discounts, deferred payments for large-ticket items, and regular everyday oil changes; Firestone prices are extremely reasonable. Extremely helpful staff!
Price assessment: Great price
Services: Tires, Oil change, Service not listed
Response from the owner · a month ago
Hi, it really makes our day to see five-star reviews! We’ve always been dedicated to providing a complete auto care experience for our customers, and we love that your visit was a great one.
Keuna Chalmers2 reviewsiTotal number of Google reviews Keuna has written across all businesses on Google Maps, not just this one.
Awesome service!!! I will definitely be back again
Response from the owner · 2 weeks ago
Hi, we work hard every day to deliver top-quality, expert auto service that gets you back on the road fast. It really makes our day to see that our team hit the mark. Thanks so much for the great review!
David WilsonLocal Guide · 26 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
The young man working there is rude and tries to upsell everything. I’m a retired United States marine officer with 26 years of service. I refuse to go back to this store.
Services: Tires
Strayed LogicLocal Guide · 9 reviewsiTotal number of Google reviews Strayed has written across all businesses on Google Maps, not just this one.
Shout out to Jase! I had misread the 4 for 2 deal on Sunday 9/13. This guy rang me up before they started the job to clarify it with me, and I'm sure glad he did because of what I had budgeted for. Everything was taken care of and all good in the end. Really appreciate the call and heads up!
Price assessment: Reasonable price
Services: Tires
Response from the owner · a month ago
Taking the time to leave a five-star review really means a lot to us. We go the extra mile so your car can, too. Thanks for choosing us for your complete auto care.
Robin Johnson4 reviewsiTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Hi, we work hard every day to deliver top-quality, expert auto service that gets you back on the road fast. It really makes our day to see that our team hit the mark. Thanks so much for the great review!
Deanne Phillips2 reviewsiTotal number of Google reviews Deanne has written across all businesses on Google Maps, not just this one.
They treated me with such kindness and helped get me back on the road after my tire was the victim of a wayward nail! Great service!
Price assessment: Great price
Services: Tires
Response from the owner · a month ago
Taking the time to leave a five-star review really means a lot to us. We go the extra mile so your car can, too. Thanks for choosing us for your complete auto care.
Nathan Lundy2 reviewsiTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
Taking the time to leave a five-star review really means a lot to us. We go the extra mile so your car can, too. Thanks for choosing us for your complete auto care.
Efrain Hernandez8 reviewsiTotal number of Google reviews Efrain has written across all businesses on Google Maps, not just this one.
Hi, thank you so much for the five-star review! From brake service to new tires to engine inspections and more, we’ll be here whenever your vehicle needs us.
Jackie Martin1 reviewiTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Came in not long before closing. Mr Jase at the DIberville location was very helpful. Found the slow leak and had me fixed up real fast. Great job.
Response from the owner · a month ago
Taking the time to leave a five-star review really means a lot to us. We go the extra mile so your car can, too. Thanks for choosing us for your complete auto care.
Simeon Wimbush4 reviewsiTotal number of Google reviews Simeon has written across all businesses on Google Maps, not just this one.
Came in having question on products and the team here gave exceptional service and aid.
Tyler was knowledgeable and insistent on helping
Price assessment: Reasonable price
Services: General repairs
Response from the owner · a month ago
Hey, we’re so glad you had a five-star complete auto care experience. We hope you’ll keep us in mind the next time you need quality tires or expert service. Thanks for choosing our location!
