Social security attorney · Ballwin, MO · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%94+28.9Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 65 child custody lawyersiPosition by Experts Score among all companies we track in this category. · better than 77%
5.0★★★★★171 Google reviews · 7 photos
99%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
First Ally Law Group holds a 5.0 rating from 171 Google reviews, with the owner responding to all feedback. Clients primarily praise the firm's attorneys and staff for their responsiveness, clear communication, and successful handling of SSDI appeals and disability claims. Reviewers frequently highlight the team's professionalism, timely updates, and ability to explain complex legal processes in understandable terms. The only recurring criticism involves slow phone response times and office hours that end before government agencies close.
Google rating: 5.0 out of 5 from 171 reviews (99% five-star).
Reviews on this page: 171 Google reviews (160 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
First Ally Law GroupChild Custody Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.First Ally Law Group: 96/100 on this factor. Category median: 89.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.First Ally Law Group: 94/100 on this factor. Category median: 84.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.First Ally Law Group: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
171 Google reviews we collected
5.0of 5
5 stars16999%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 160 written reviews
98%praise
Praise25398%
Complaints52%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend7328%
Staff & attitude6726%
Communication4016%
Quality & results3714%
Speed & response3112%
Honesty & trust93%
Price & value10%
What customers talk about
We read 160 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I could not have asked for better support through the process of appealing my rejection and I would recommend First Ally Law Group wholeheartedly.”
“I can't recommend this firm enough”
“Danny was my first phone call and he was kind patient and gave me all the information I needed and every time I called he answered anything I was conc…”
“She kept me informed on progress updates and explained things in layman’s terms.”
“I had a great experience with First Ally Law Group, especially my lawyer Erica Nuyen.”
“She was also very quick to answer any questions or concerns we had during the appeal process”
“To be honest First Ally Law Group wasn't my first option.”
“Call First Ally Law, it's well worth it!”
People customers mention
Brigid23 reviews
Erica17 reviews
Jessica14 reviews
Nuyen11 reviews
Security10 reviews
Danny6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJanet3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Danny was my first phone call and he was kind patient and gave me all the information I needed and every time I called he answered anything I was concerned about. I highly recommend them! Brigid McNamara is my attorney and she fought hard for me and won! She answered all my concerns and was always in contact with…
LLake12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had a great experience with First Ally Law Group, especially my lawyer Erica Nuyen. I had lost multiple appeals prior but once Jessica and Erica took over my case I was approved for disability soon after my court date! I would highly recommend first ally law group!
SShawn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I'm so glad I found First Ally Law Group to help me with my case. Not having to stress about my case, and just being able to focus on my medical needs, was incredible. I can't thank Brigid enough, as well as everyone else that helped from First Ally Law Group. Thank you so much!
If you need help with your case,…
MMegan9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Erica L. Nuyen took her time and listened to me. She helped and guided me each step of the way. She was also very quick to answer any questions or concerns we had during the appeal process
CChristyLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Erica was such a pleasure to work with! Her and her team were so kind, professional, understanding and very helpful throughout the appeals process with SSDI. From talking to Danny initially about my case to getting updates from Jessica, I couldn’t be happier with the results! Thank you all for everything!
MMaria2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
My Long-Term Disability attorney referred me to First Ally Law Group, LLC. My attorney was Brigid McNamara, and I enjoyed working with her! She kept me informed on progress updates and explained things in layman’s terms. She always treated me with respect and professional courtesy. I felt confident during the entire…
Danny was my first phone call and he was kind patient and gave me all the information I needed and every time I called he answered anything I was concerned about. I highly recommend them! Brigid McNamara is my attorney and she fought hard for me and won! She answered all my concerns and was always in contact with me. You will not be disappointed. Danny and Brigid should be your choice.
Response from the owner · a week ago
Janet - thank you so much for taking the time to leave such a generous review! We are absolutely thrilled to hear about your successful outcome. Danny Kellerman strives to provide a compassionate and reassuring voice from that very first phone call. Brigid McNamara is deeply dedicated to fighting hard and staying in constant contact with her clients. Knowing that First Ally Law Group could bring you clarity and peace of mind during a difficult time means everything to us. We wish you all the very best - please don't hesitate to refer others in need of SSDI legal representation to First Ally Law Group!
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Lake Bassage12 reviewsiTotal number of Google reviews Lake has written across all businesses on Google Maps, not just this one.
I had a great experience with First Ally Law Group, especially my lawyer Erica Nuyen. I had lost multiple appeals prior but once Jessica and Erica took over my case I was approved for disability soon after my court date! I would highly recommend first ally law group!
Response from the owner · a week ago
Thank you, Lake! It was a pleasure working with you on your social security disability claim.
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Shawn2 reviewsiTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
I'm so glad I found First Ally Law Group to help me with my case. Not having to stress about my case, and just being able to focus on my medical needs, was incredible. I can't thank Brigid enough, as well as everyone else that helped from First Ally Law Group. Thank you so much!
If you need help with your case, don't hesitate to call to set up your appointment. Highly recommend their services.
Response from the owner · a week ago
Shawn - thank you so much for sharing your experience with First Ally Law Group. An absolute priority at First Ally Law Group is taking the stress of the SSDI and SSI legal process off our clients' shoulders so they can focus on their medical needs and well-being. Brigid McNamara and the entire team at First Ally Law Group take great pride in being true advocates for our clients. Thank you for choosing First Ally Law Group to help guide you through this process, and please don't hesitate to refer others in need of SSDI and SSI legal representation to our office!
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Megan B9 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Erica L. Nuyen took her time and listened to me. She helped and guided me each step of the way. She was also very quick to answer any questions or concerns we had during the appeal process
Response from the owner · a week ago
Thank you for taking the time to leave a review, Megan. We appreciate it!
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Christy EscobarLocal Guide · 23 reviewsiTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Erica was such a pleasure to work with! Her and her team were so kind, professional, understanding and very helpful throughout the appeals process with SSDI. From talking to Danny initially about my case to getting updates from Jessica, I couldn’t be happier with the results! Thank you all for everything!
Response from the owner · a week ago
Thank you, Christy! I am so glad we were able to help you obtain the social security disability benefits you deserved.
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Maria Bingaman2 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
My Long-Term Disability attorney referred me to First Ally Law Group, LLC. My attorney was Brigid McNamara, and I enjoyed working with her! She kept me informed on progress updates and explained things in layman’s terms. She always treated me with respect and professional courtesy. I felt confident during the entire legal process with Brigid leading the charge. She’s been working in SSDI law her entire career and it shows in her expertise, familiarity with the process and local stakeholders involved. She did a phenomenal job in preparing herself with my extensive medical records and preparing me for the hearing. I would whole-heartedly recommend Brigid to anyone needing a SSDI attorney.
Response from the owner · 2 weeks ago
Maria - thank you for taking the time to leave such a detailed review of your experience with Brigid McNamara and First Ally Law Group. We know Brigid prides herself on her preparation, kindness, and communication. Individuals applying for SSDI already encounter a difficult medical and legal process, and at First Ally Law Group, we aim to ease that burden as much as possible for our clients. It is wonderful to hear that Brigid and our team lived up to those expectations!
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Carol Muscat2 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
I highly recommend First Ally Law Group, LLC! Brigid McNamara provided expertise and guidance with efficiency and perseverance. Brigid and Jessica explained each step of the process and responded quickly to questions. They were always respectful and compassionate. In a process that can feel overwhelming at times, it was a blessing to have them as advocates!
Response from the owner · 2 weeks ago
Carol - thank you for your thoughtful review. We are so glad that Brigid McNamara and Jessica Bryant could provide the efficient, compassionate guidance your family deserved. We appreciate your trust in First Ally Law Group for SSI and SSDI legal matters.
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Natasha WrightLocal Guide · 18 reviewsiTotal number of Google reviews Natasha has written across all businesses on Google Maps, not just this one.
Mrs.McNmara is awesome. She took her time to assure me each and every step of the way. I am so appreciative of this law group they get the job done in a timely manner. I highly recommend this law group.
Response from the owner · 2 weeks ago
Natasha - it is great to hear that Brigid McNamara resolved your case in a timely manner all the while assuring you each step of the way. Thank you for leaving this review and recommending First Ally Law Group for legal representation in SSD and SSI matters.
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Lauren Jansen (Lizzie)1 reviewiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Brigid was responsive, knowledgeable, and excellent at explaining things. I could not have asked for better support through the process of appealing my rejection and I would recommend First Ally Law Group wholeheartedly.
Response from the owner · 3 weeks ago
Lauren - thank you for taking the time to leave this review. Brigid McNamara prides herself on knowing and explaining the law clearly, as well as handling cases in a timely manner. If you know anyone else in need of SSD and SSI representation, please feel free to refer them to First Ally Law Group
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Mike Zolezzi6 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Brigid handled my SSDI appeal with great communication and care. I should have used First Ally for my first SSDI application and avoided the headache of trying to do it on my own!
Response from the owner · 3 weeks ago
Mike - it is great to hear about the success of your SSDI appeal. Brigid McNamara works hard to handle every case with clear communication and dedicated care. If you know of anyone else struggling with a headache of the SSDI application process, please feel free to refer them to First Ally Law Group.
