Analyzing 8,140,0828.1M ReviewsFor 23,01823K Experts

Experts Reviews · Company report
First Construction and Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%59+14.3Value 14%73+10.3Replies to reviews 7%100+7.1Craft & service penalty87−1.3Momentum penalty0−10Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

First Construction and Roofing

Oklahoma City, OK · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 10 framing contractors · 4.8★ from 163 Google reviews

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Report card

Percentile vs other framing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.First Construction and Roofing is better than 82% of framing contractors.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.First Construction and Roofing is better than 59% of framing contractors.C
59
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.First Construction and Roofing is better than 87% of framing contractors.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.First Construction and Roofing is better than 73% of framing contractors.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.First Construction and Roofing is better than 0% of framing contractors.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.First Construction and Roofing is better than 100% of framing contractors.A
100

Reviews for your job

Customers hired First Construction and Roofing for 8 kinds of job.

First Construction and Roofing for tile work replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%

All 2 Google reviews tagged “Tile work replacement”

John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

The roofing crew was unprofessional, blocked my driveway and left thousands in damage to my siding and landscaping, which they now refuse to fix.

OverpricedTile work replacementFire damage cleanup & repairRoof repair
Jamie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

When I say this is a good to the earth people and such an amazing company it does not speak enough of appreciation that I have for this company they truly did above and beyond for the tragedy that happen to my home great communication and great work So thankful that fate aligned us with this great company.

Reasonable priceTile work installationTile work replacementFire damage cleanup & repair

Price

$1.8k0% vs typical framing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 42%Overpriced 17%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair10—
Roof inspection3—
Tile work replacement2—
Fire damage cleanup & repair2—
Exterior painting2—
Roof repair for storm & wind damage2—
Roof installation2—
Skylight installation2—

Compare with

Bouldin Construction logoBouldin ConstructionExperts Score 97Oklahoma City · 5.00★Velasco Framing LLC logoVelasco Framing LLCExperts Score 94Oklahoma City · 5.00★MitchCo Roofing & Remodeling logoMitchCo Roofing & RemodelingExperts Score 91Oklahoma City · 4.86★