Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts
Google reviewers rate the company 4.9 out of 5 based on 54 reviews, with the owner responding to 59% of feedback. Customers frequently cite punctuality, professional communication, and effective traffic control for events, construction, and retail settings. The service is often described as providing tailored security plans and quick response times for urgent needs. One recurring criticism in lower-rated reviews questions the authenticity of profile images, suggesting they display generic police photos rather than actual employees.
Data from Google, last updated November 2, 2026.
54 Google reviews we collected
Phrases our text analysis found in 45 written reviews
How often each topic comes up in the written reviews
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service, The officer was very friendly, I would definitely use this service again should I need security.”
“Excellent service and support, thanks for responding and providing same day service when no other service provider could.”
“Their proactive approach and amicable communication are commendable.”
“The team was respectful and made everyone feel safe — highly recommended!”
“Their commitment to safety and protection is evident in their top-notch services.”
“They were always well presented and acted with integrity.”
“These guys came out quick, made the process painless, affordable, and answered all my questions in a respectful manner.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 54 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service, The officer was very friendly, I would definitely use this service again should I need security.
Excellent service and support, thanks for responding and providing same day service when no other service provider could. Thanks for the great service and experience.
We had some unique and valuable equipment to protect. First Responder Protective Services tailored a security plan for us. Their officers understood our specific needs. They provided specialized asset protection. It was a perfect fit.
Thank you for your positive feedback! We're glad to hear that our team was able to customize a security plan that met your unique needs. It's wonderful to know that our officers understood and addressed your asset protection requirements effectively. Your satisfaction is our priority, and we're thrilled that you found our services to be a perfect fit. We look forward to continuing to serve you in the future.
For our annual convention, hotel security was important. First Responder Protective Services provided officers. They kept the hotel safe and orderly. We had no incidents during the event. Their team was very professional. They made our guests feel comfortable. We will use them again.
Thank you for your positive feedback, Grace. We're thrilled to hear that our officers contributed to the safety and order of your annual convention. Our team is dedicated to providing a professional service that ensures all guests feel comfortable. We look forward to partnering with you again for future events. Your trust in us is greatly appreciated.
Is it me or does it look like they only have fake AI PICTURES of other. ""Security guards""" and not pictures of there own employees with there company name.....why you just showing cops ??? Why not your employees with your companys name ???
Thank you for your feedback, Charli. We value transparency and understand your concerns regarding the representation of our team. We will take your comments into consideration as we strive to showcase our employees and their dedication to the service we provide. Your insight helps us improve and better connect with our clients.
Our family friend hired First Responder Protective Services for their wedding. Officer Jones was professional, guided traffic, and handled everything smoothly. The team was respectful and made everyone feel safe — highly recommended!
Thank you for your kind words and for recommending First Responder Protective Services. We are thrilled to hear that Officer Jones and our team made such a positive impact on your family friend's wedding. Ensuring safety while maintaining professionalism is our priority, and it's great to know we met those expectations. We appreciate your support and look forward to serving you again in the future.
We had to hire a police officer for security for our manufacturing plant, and First Responder Protective Services was recommended. Officer Thompson did a walkthrough and suggested a security checkpoint for each entrance. We noticed fewer unauthorized visits and better accountability for staff. We were relieved to see the difference within days. We appreciate their focus on our unique needs. We will renew our contract soon.
Thank you for your wonderful feedback, Geneva! We're thrilled to hear that Officer Thompson's recommendations have made a positive impact on your security and accountability. It's always our goal to tailor our services to meet our clients' specific needs. We look forward to continuing our partnership and ensuring your manufacturing plant remains secure. Thank you for choosing First Responder Protective Services!
When our sprinkler system broke, we needed fire watch services. First Responder Protective Services sent off duty firefighters. They were knowledgeable about fire safety. We felt confident our building was protected. They provided excellent oversight.
Thank you for your wonderful feedback, Summer! We're glad to hear that our off-duty firefighters met your expectations and provided the knowledgeable service you needed during the sprinkler system issue. Ensuring the safety of your building is our top priority, and we're pleased that you felt confident in our oversight. We appreciate your trust in First Responder Protective Services.
First Responder Protective Services made hiring off duty police officers simple. They handled all the scheduling and payroll. We just told them where we needed an officer. This saved us a lot of time. Their system is very efficient.
Thank you for your kind words, Ciara! We're delighted to hear that our services made the process of hiring off-duty police officers seamless for you. Our team is committed to providing efficient solutions so our clients can focus on what matters most. We appreciate your support and look forward to assisting you again in the future.
For a long term road construction project, we needed traffic control. First Responder Protective Services managed it all. Their officers ensured compliance with state laws. They kept our workers safe from traffic. It was a complex job handled perfectly.
Thank you for your fantastic review, Jessica! We’re thrilled to hear that our team effectively managed the traffic control for your project and ensured the safety of your workers. Our officers are dedicated to maintaining compliance and providing top-notch service, even in complex situations. Your feedback is greatly appreciated, and we look forward to serving you again in the future!
Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts