Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
First United Roofing & Construction LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

First United Roofing & Construction LLC

Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 80 roofing contractors · 5.0★ from 106 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.First United Roofing & Construction LLC is better than 100% of roofing contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.First United Roofing & Construction LLC is better than 99% of roofing contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.First United Roofing & Construction LLC is better than 100% of roofing contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.First United Roofing & Construction LLC is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.First United Roofing & Construction LLC is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.First United Roofing & Construction LLC is better than —% of roofing contractors.–
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Reviews for your job

Customers hired First United Roofing & Construction LLC for 8 kinds of job.

First United Roofing & Construction LLC for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$10,000–15,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$438–$2.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 64
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Roof damage repair”

David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very easy to work with and helped with getting insurance to pay their part.

Paid $10,000–15,000Great pricePaintingRoof repair for storm & wind damageRoof inspection
PatriciaLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Searched on Google for Roofing contractor, found this company and it was the Best Choice . Hail damage from June 1,2025 did significant damage to our home and shed. First United Roofing & Construction were very thorough in accessing the damages and what repairs and replacements were needed. Kept us informed every…

Paid $20,000+Great priceGeneral constructionPaint indoorsRoof repair for storm & wind damage
lynda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We’ve done business with Joe for many years and wouldn’t think of calling anyone else for our roofing needs. He’s honest and trustworthy and we consider him a friend after so many years. I highly recommend Joe and First United Roofing.

Roof repair for storm & wind damageGutter installationRoof inspection+ Responsiveness+ Quality+ Professionalism
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you, Joe and your employees for our new roof. You are very professional and explained the process of replacing our roof. My husband and I appreciate it. We recommend your company to anyone who needs a roof.

Roof damage repairRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Jacob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Their team has been extremely responsive whenever I have had a warranty question or even just a roofing question. Purchased our house right after roof was installed and had no issue transferring warranty. Definitely a great investment.

Roof damage repairRoof installationRoof repair+ Responsiveness+ Professionalism
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First United Roofing repaired portions of my roof that were damaged. They also rebuilt my chimney that had deteriorated over time. They did an excellent job. I now have a beautiful chimney and I no longer have to worry about water leaks. They were a pleasure to work with, we’re on time, professional and the…

Roof damage repairService not listed+ Responsiveness+ Punctuality+ Quality
Ishdeep2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

With Joe and team you get an extremely professional, transparent and responsive set of folks. They guided us through the process all along and completed the job with utmost focus on quality and workmanship. It is apparent that they take pride in their work and back it up with results. Would highly recommend!

Roof damage repairRoof repair+ Responsiveness+ Quality+ Professionalism
DeepakLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very prompt service with details of roof repairs. Mr Joe Sungh personally diagnosed problems, showed photos via drone and temporary repaied holes in the roof. Super service, comlted in time.

Roof damage repair+ Quality
Hunter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely professional. No gimmicks or insurance tricks. High quality. Joe was on site for my roof repair. Clearly have a passion for their profession.

Roof damage repair+ Responsiveness+ Punctuality+ Quality
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It’s hard to find great and honest contractors or even mechanics! I am always in fear of being taken advantage of but First United Roofing helped ease that fear because they took very good care of our much needed roof repairs! They were professional and prompt on making sure they showed before/after photos of all…

Roof damage repair+ Responsiveness+ Punctuality+ Quality
Nicolas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service!! Quick, timely, and locally based. We have had nothing but completely positive experiences!! They also will thoroughly go through inspection findings and recommend the best course of action.

Attic venting repairsTile work replacementRoof damage repair+ Responsiveness+ Punctuality+ Quality
Laura11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Roof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Roof damage repairRoof inspection+ Punctuality+ Quality+ Professionalism
Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Attic ventingAttic venting installationAttic venting repairs+ Professionalism

Price

$16k+62% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 54%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair for storm & wind damage23$1.7k–$18k
Roof installation22$11k–$23k
Roof inspection19$514–$12k
Roof damage repair14$438–$2.9k
Roof repair14$638–$8.3k
Attic venting12$638–$5.2k
Gutter installation8$638–$3.8k
Attic venting repairs5$438–$2.9k

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