Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
First United Roofing & Construction LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

First United Roofing & Construction LLC

Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 80 roofing contractors · 5.0★ from 106 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.First United Roofing & Construction LLC is better than 100% of roofing contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.First United Roofing & Construction LLC is better than 99% of roofing contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.First United Roofing & Construction LLC is better than 100% of roofing contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.First United Roofing & Construction LLC is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.First United Roofing & Construction LLC is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.First United Roofing & Construction LLC is better than —% of roofing contractors.–
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Reviews for your job

Customers hired First United Roofing & Construction LLC for 8 kinds of job.

First United Roofing & Construction LLC for roof repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$8.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 78

All 14 Google reviews tagged “Roof repair”

Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you, Joe and your employees for our new roof. You are very professional and explained the process of replacing our roof. My husband and I appreciate it. We recommend your company to anyone who needs a roof.

Roof damage repairRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Jacob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Their team has been extremely responsive whenever I have had a warranty question or even just a roofing question. Purchased our house right after roof was installed and had no issue transferring warranty. Definitely a great investment.

Roof damage repairRoof installationRoof repair+ Responsiveness+ Professionalism
Ishdeep2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

With Joe and team you get an extremely professional, transparent and responsive set of folks. They guided us through the process all along and completed the job with utmost focus on quality and workmanship. It is apparent that they take pride in their work and back it up with results. Would highly recommend!

Roof damage repairRoof repair+ Responsiveness+ Quality+ Professionalism
SusanneLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional company, from start to finish! Joe personally came out to review the situation, and then brought in a colleague to review the repairs with him. I appreciated this consultation as his colleague recommended a cheaper solution that would still fix the problem. That saved us $500 from the initial…

Roof repair+ Punctuality+ Quality+ Professionalism
RafaelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very professional, honest and use very good quality materials. Son muy profesionales, honestos y usan materiales de muy buena calidad. Muy amables con la comunidad hispana.

Roof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
LucyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am a Luxury Realtor and have highly recommended Joe Singh and team for many years. Their honesty and professionalism has been appreciated by our Clients! I have personally needed two roofs worked on and have been delighted by their excellent service and quality! Highly recommend!

Roof inspectionRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Chandan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are very professional and always delivered as per the contract and on time. Joe is a great guy to work with. Always responsive, honest, and transparent throughout the roof installation process. He will always answer my calls, post-repair, if I had any roof related questions or need advise on other unrelated…

Attic ventingGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Chuck1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Never thought I would rave about... roof construction. There's a reason why you read nothing but 5-Star reviews - Joe takes the time to review every step made and each material used for the new roof construction. His phone is filled with photos of previous jobs, to provide examples. The crew is top-notch. They…

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
Jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have recommended Joe and his company to my neighbors! I was very happy with his professionalism, honesty and the workmanship of his entire crew. From the very beginning to the end, they provided me with multiple photos of each step of the roofing project on my house. I could see the quality of the materials and…

Attic ventingGutter installationRoof repair+ Responsiveness+ Punctuality+ Quality
kirk5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

OUTSTANDING and supremely GROOVY experience all the way around!!

Attic ventingRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
AndrewLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Gutter repairsRoof repair+ Punctuality+ Value
Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Attic ventingAttic venting installationAttic venting repairs+ Professionalism
Brian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Hoyt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Attic ventingFan installationRoof inspection+ Responsiveness+ Punctuality+ Quality

Price

$16k+62% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 54%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair for storm & wind damage23$1.7k–$18k
Roof installation22$11k–$23k
Roof inspection19$514–$12k
Roof damage repair14$438–$2.9k
Roof repair14$638–$8.3k
Attic venting12$638–$5.2k
Gutter installation8$638–$3.8k
Attic venting repairs5$438–$2.9k

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