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FirstLight Home Care Kansas City

Home health care service · Kansas City, MO

5.0 ★★★★★ 25 Google reviews
100%five-star reviews
60%reviews answered by the owner
Jul 2026latest review

FirstLight Home Care Kansas City at a glance

FirstLight Home Care Kansas City holds a perfect 5.0 rating from 25 reviews, with the owner responding to 60% of feedback. Clients describe caregivers as punctual, responsive, and supportive in handling mobility issues, personal care, and household chores. The service is noted for accommodating specific medical needs and providing consistent, attentive assistance during recovery periods or temporary crises. No recurring criticisms appear in the provided excerpts, as all reviews are positive.

  • Google rating: 5.0 out of 5 from 25 reviews (100% five-star).
  • Reviews on this page: 25 Google reviews (22 with written comments).
  • Owner responses: the business replied to 60% of reviews.
  • Most recent review: July 3, 2026.
  • Service: Senior Care Service serving Kansas City, Missouri.

Data from Google, last updated November 2, 2026.

Star ratings

25 Google reviews we collected

  • 5 stars25100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 22 written reviews

  • Praise14100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude643%
  • Speed & response321%
  • Communication214%
  • Would recommend214%
  • Quality & results17%

What customers talk about

We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “We are so fortunate to have good people caring for our loved one.”
  • “They have been easy to work with and very responsive.”
  • “She supports me with communication, both verbal and written, food preparation is exceptional with her foodanagement experience as well as light housekeeping.”
  • “We would highly recommend them to anyone looking for these services.”
  • “Beatrice has been my caregiver with Firstlight and has done an excellent job.”

praise complaint · found by our text analysis, Google review wording unchanged.

Customer reviews

5.0 ★★★★★ 25 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Barry Pennington1 reviewTotal number of Google reviews Barry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I feel that first light is wonderful for helping me with issues I have. For example mobility, also first Light did all that i asked of them.

Maureen Flynn8 reviewsTotal number of Google reviews Maureen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First Light has been beyond supportive with easily accommodating verbal limits due to Essential Tremor. Genolia who is the home helper is beyond exceptional. I probably shouldn't brag on her too much because someone else may request her! I couldn't imagine switching. She supports me with communication, both verbal and written, food preparation is exceptional with her foodanagement experience as well as light housekeeping. She also assists with my four year old granddaughter I adopted. Tku Clay County Senior Tax and First Lght!

Hazel Jackson14 reviewsTotal number of Google reviews Hazel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My husband caregiver Zae is wonderful she helps with his stroke recovery and goes to gym with him 3 days a week and more

Maryann Neuenfeldt2 reviewsTotal number of Google reviews Maryann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you First Light for sending Jordana Corley to help me with so many chores that are hard for me to do. She is full of energy and she is always smiling.

Connee Gorman11 reviewsTotal number of Google reviews Connee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am very satisfied with first light and cannot say enough good things about Karen Mendez my caregiver. She goes above and beyond every time I see her I give her a five-star rating

Nancy Delacruz1 reviewTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After working with another agency for 4+ years, First Light Home-care is a refreshing change. They have been easy to work with and very responsive. We are so fortunate to have good people caring for our loved one. In a recent emergent situation Karen M’s professionalism and skills provided us with a sense of security. Thank you!!

Kathleen Benton2 reviewsTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very pleased with the caregivers, especially Sherry. She gave me a wonderful shower, challenged me to walk out side, walk up my ramp, things my PT at rehab told me I should do. I did feel uncomfortable with the younger ones. My daughter had especially expressed to you that I would be more comfortable with more experience ones with more . Eileen, there's and Holly are great. I also appreciate your responding to Phone calls in the evening.

Response from the owner · a year ago

Thank you for sharing your wonderful experience with us Kathleen! We appreciate your feedback!

Ed Durbin2 reviewsTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hanna B. has been helping us since September and she has provided excellent support. We consider her part of our family.

Response from the owner · a year ago

Thank you, Ed! We are glad to hear how happy you are with our services, and appreciate the wonderful feedback!

Beatrice Bedell3 reviewsTotal number of Google reviews Beatrice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My name is Chris. Beatrice has been my caregiver with Firstlight and has done an excellent job. Her dedication, attention to detail, and work ethics are bar none! I look forward to her visits!

Andrea TaffeLocal Guide · 31 reviewsTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Michelle is amazing. She is working with my mother as a companion. I have to hand it to her, Michelle walked into a very tricky situation with my mom in that she is not the most pleasant to work with. Michelle, however, is the most kind and giving person. Michelle washed mom's hair and made her do her exercises; she handles mom with the utmost professionalism. I'm very grateful for this service, but moreso that they have someone like Michelle working for them. Very best, A

Response from the owner · a year ago

Thanks for the fantastic review, Andrea! We are very happy to here Michelle has handled your mothers care needs with grace and professionalism. Thank your for sharing your experience with us!

FirstLight Home Care Kansas City on Google Maps →

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