Analyzing 10,162,85710.2M ReviewsFor 28,82328.8K Experts
Customers consistently praise the locksmith for providing same-day service, including lock re-keying, key duplication, and key fob programming. Reviewers highlight the technician's punctuality, professional communication, and willingness to offer honest advice without upselling unnecessary hardware. The business is noted for its reasonable pricing and thorough work on both residential and automotive needs. With a perfect five-star rating from sixteen reviews, no common criticisms were identified in the provided excerpts.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: value.
Bar = this company · dark tick = category median.
16 Google reviews we collected
Phrases our text analysis found in 14 written reviews
How often each topic comes up in the written reviews
We read 14 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jeff is extremely knowledgeable, very pleasant and professional.”
“Amazing work and would recommend over any other locksmith”
“Lost my keys and Same day I called I got a new set.”
“I would recommend to a friend, and I will return as a customer .”
“HONEST, POLITE, HARD WORKING, SINCERE, and VERY REASONABLY PRICED!”
“Jeff is EXTREMELY HONEST, and will work with you to provide the best service and options!”
“Professional, courteous, prompt with his time and all communication.”
praise complaint · found by our text analysis, Google review wording unchanged.
Great experience! This was my first time needing locks re-keyed. Great value and quality! Jeff even gave me a recommendation for another service that I need. I’ll definitely refer others who need locksmith services! 🔑
Jeff was very nice over the phone and in person .Programmed my Fob, it was a bit of a challenge but it all turned out good. I would recommend to a friend, and I will return as a customer . But use Google Maps to find him, other places take you to a different place in downtown Elyria.
Awesome job. Stayed past closing time and helped me out big time. Very knowledgeable- wasn’t an easy fix!
Lost my keys and Same day I called I got a new set. Amazing work and would recommend over any other locksmith
We purchased a home and wanted the locks changed. Jeff is extremely knowledgeable, very pleasant and professional. Jeff replaced 1 lock and 2 cylinders on the other doors. If you need a locksmith, Jeff is the Go To Guy. We highly recommend Jeff for any locksmith job.
Great service . Jeff was a very honest and knowledgeable guy. I called and had no problem scheduling and appointment for him to program my new key fobs I had purchased. Never knew this little gem of a place was even there. I was spreading the new of his location and service for the Elyria area. Prices are good too. He is the go to guy.
5.0 ★★★★★ 16 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great experience! This was my first time needing locks re-keyed. Great value and quality! Jeff even gave me a recommendation for another service that I need. I’ll definitely refer others who need locksmith services! 🔑
Jeff was very nice over the phone and in person .Programmed my Fob, it was a bit of a challenge but it all turned out good. I would recommend to a friend, and I will return as a customer . But use Google Maps to find him, other places take you to a different place in downtown Elyria.
Awesome job. Stayed past closing time and helped me out big time. Very knowledgeable- wasn’t an easy fix!
Lost my keys and Same day I called I got a new set. Amazing work and would recommend over any other locksmith
We purchased a home and wanted the locks changed. Jeff is extremely knowledgeable, very pleasant and professional. Jeff replaced 1 lock and 2 cylinders on the other doors. If you need a locksmith, Jeff is the Go To Guy. We highly recommend Jeff for any locksmith job.
Great service . Jeff was a very honest and knowledgeable guy. I called and had no problem scheduling and appointment for him to program my new key fobs I had purchased. Never knew this little gem of a place was even there. I was spreading the new of his location and service for the Elyria area. Prices are good too. He is the go to guy.
Jeff showed up on the same day I called to have a lock rekeyed. Although there was an issue with the door hardware, he did not try to upsell me. He was able to get the door to work properly without any new hardware. I highly recommend Fitch Locksmith!
NEED A NEW CAR FOB and KEY....CALL JEFF! If you need a LOCKSMITH....CALL JEFF! I called multiple locksmiths and got a whole bunch of different answers. Jeff is EXTREMELY HONEST, and will work with you to provide the best service and options! I needed a second Key and Fob for a 2018 Vehicle....He gave me all the options....he could sell me the FOB, as well as cut key and program the FOB, or I could purchase my own FOB and he simply cut the key and programmed the FOB. Save me well over $100 for what others told me! I did a lot of phone calls and research before landing on JEFF....BEST IN THE AVON/LORAIN/GREATER WEST SIDE! HONEST, POLITE, HARD WORKING, SINCERE, and VERY REASONABLY PRICED! You will be GLAD you did!
Thorough and fast with great customer service made a new key and programmed 2 for my vehicle in less than an hour
Jeff did a great job to not only make duplicate keys for my wifes newer minivan but also to program a new alarm button ignition key fob where others couldn't. He was quick, thorough, and efficient.
Analyzing 10,162,85710.2M ReviewsFor 28,82328.8K Experts
