Auto dent removal service · Alpharetta, GA · reviewed since 2010
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 100 car detailing servicesiPosition by Experts Score among all companies we track in this category. · better than 76%
5.0★★★★★813 Google reviews · 23 photos
99%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers describe the paintless dent removal service as efficient, with repairs often completed quickly and priced reasonably compared to traditional body shops. Recurring themes highlight professional communication, flexible scheduling, and results that make damage appear invisible. The owner actively engages with feedback, replying to a majority of reviews. One low-star review noted a lack of follow-up on a scheduled estimate, which caused a delay in finding an alternative provider for the repair.
Google rating: 5.0 out of 5 from 813 reviews (99% five-star).
Reviews on this page: 812 Google reviews (730 with written comments, 57 with photos).
Owner responses: the business replied to 71% of reviews.
Most recent review: October 26, 2026.
Service: Car Detailing Service serving Alpharetta, Georgia.
Data from Google, last updated October 28, 2026.
Score profile vs other car detailing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Five Star Dents & DingsCar Detailing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Five Star Dents & Dings: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Five Star Dents & Dings: 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Five Star Dents & Dings: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Five Star Dents & Dings: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Five Star Dents & Dings: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Five Star Dents & Dings: 92/100 on this factor. Category median: 100.A
92
Bar = this company · dark tick = category median.
Star ratings
812 Google reviews we collected
5.0of 5
5 stars80699%
4 stars40%
3 stars00%
2 stars00%
1 star20%
Praise vs complaints
Phrases our text analysis found in 730 written reviews
99%praise
Praise1,52399%
Complaints131%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results36124%
Would recommend32321%
Staff & attitude27018%
Price & value26918%
Speed & response18012%
Honesty & trust735%
Communication604%
What customers talk about
We read 730 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Exceptional job, first class craftsmanship and attention to detail.”
“I was very worried because the damaged area (around the fuel filler cap) is difficult to repair, so I took it to 5 Star Dents near my home (Marietta)…”
“I would highly recommend using them and plan to return for any future repairs.”
“I can't recommend him enough.”
“He took personal pride in achieving a professional and high quality repair.”
“They were able to offer a fair quote through some photos online and flexible scheduling.”
“Even with the dent being in a difficult spot, he fixed it quickly and didn't overcharge for it!”
“The process from estimate to completion was easy and fast.”
“Super reliable and consistently good service at Dents and Dings.”
“Christiaan is a clear communicator, worked efficiently and removed a ding to where everything looks new again.”
“He actually called me to guide me in but I didn't answer because I was listening to GPS instructions.”
People customers mention
Christian75 reviews
David72 reviews
Christiaan51 reviews
Removal51 reviews
Jeep7 reviews
Chris7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Five Star Dents & Dings for 2 kinds of job. Pick one to see what they paid and said.
DDaveLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
We have a 2026 model. Christian repaired a deep dent and small chip on 2 doors. The process from estimate to completion was easy and fast. He took personal pride in achieving a professional and high quality repair. You cannot tell where the repairs were made. Highly recommend Five Star Dents.
AAndrew10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
This dent repair shop is an outstanding local business. They were able to offer a fair quote through some photos online and flexible scheduling. The repair on our side door panel was quick and seamless at a very reasonable price. I used them for a lease return repair where I know the dealership would have charged an…
JJoe7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
Called up expecting David and got Cristiaan the new owner of the business. Scheduling was easy, and the work impeccable. Glad to see Five Star is still in great hands. Highly recommended!
Ddan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Christian did a great job. Timely, professionally done, honored his estimated price. Thank you.
BBrianLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I highly recommend Five Star Dents & Dings! Christiaan is a clear communicator, worked efficiently and removed a ding to where everything looks new again.
LLeslie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Christian did a great job repairing my Tesla. He fixed the the dent and it looks new and you wouldn’t even know there was ever a dent. I would highly recommend Five Star Dents & Dings for any of your paintless dents.
We have a 2026 model. Christian repaired a deep dent and small chip on 2 doors. The process from estimate to completion was easy and fast. He took personal pride in achieving a professional and high quality repair. You cannot tell where the repairs were made. Highly recommend Five Star Dents.
Response from the owner · a day ago
Thank you, Dave, for the fantastic review and recommendation. We're thrilled Christian made the process easy and completed a professional, high quality repair you are happy with. We appreciate you trusting Five Star Dents and for recognizing our team's pride in their work.
G
Greg Coan2 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Thanks for the great review, Brad. We are thrilled our team provided professional service and that you had a positive experience. Your feedback means a lot and motivates the whole team. We look forward to serving you again.
A
Andrew G10 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
This dent repair shop is an outstanding local business. They were able to offer a fair quote through some photos online and flexible scheduling. The repair on our side door panel was quick and seamless at a very reasonable price. I used them for a lease return repair where I know the dealership would have charged an abundant amount more. I would highly recommend using them and plan to return for any future repairs. Christiaan is kind, trustworthy, and skilled. 5 Stars for sure!
Response from the owner · 2 days ago
Thank you, Andrew, for the wonderful review and for trusting us with your lease return repair. We are glad the photo quote, flexible scheduling, and the side door repair met your expectations and that Christiaan provided a positive experience. Your recommendation means a lot to our team, and we look forward to helping with any future repairs.
J
Joe Marino7 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Called up expecting David and got Cristiaan the new owner of the business. Scheduling was easy, and the work impeccable. Glad to see Five Star is still in great hands. Highly recommended!
Response from the owner · 7 years ago
Thank you Joe ! really appreciate it. Regards David
D
dan1 reviewiTotal number of Google reviews dan has written across all businesses on Google Maps, not just this one.
Christian did a great job. Timely, professionally done, honored his estimated price. Thank you.
Response from the owner · 5 days ago
Thank you, Dan, for the kind review. We are glad Christian provided timely, professional service and honored the estimate. We appreciate you recognizing his work and will pass your thanks along. We look forward to helping you again in the future.
B
Brian RamileLocal Guide · 19 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
I highly recommend Five Star Dents & Dings! Christiaan is a clear communicator, worked efficiently and removed a ding to where everything looks new again.
Response from the owner · 5 days ago
Thank you, Brian. We appreciate the recommendation. We are glad Christiaan communicated clearly, worked efficiently and left everything looking like new. We will pass your kind words along to him and the team and look forward to helping you again.
A
Asfia YarahmadLocal Guide · 22 reviewsiTotal number of Google reviews Asfia has written across all businesses on Google Maps, not just this one.
Thank you, Asfia, for the wonderful review. We are so glad you found our work professional and high quality, and we appreciate you taking the time to share your experience. We look forward to serving you again.
L
Leslie Buell7 reviewsiTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
Christian did a great job repairing my Tesla. He fixed the the dent and it looks new and you wouldn’t even know there was ever a dent. I would highly recommend Five Star Dents & Dings for any of your paintless dents.
Response from the owner · a week ago
Thank you, Leslie, for the wonderful review and for recommending Five Star Dents & Dings. We are so glad Christian was able to restore your Tesla and that the repair looks like new. Your trust means a lot to our team. We appreciate you choosing us and are here if you ever need us again.
S
Stephen Turnsek4 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Exceptional job, first class craftsmanship and attention to detail. I thoroughly recommend.
Response from the owner · 2 weeks ago
Thank you so much, Stephen, for the fantastic review. We are thrilled our craftsmanship and attention to detail met your expectations. Your recommendation means a lot and we look forward to working with you again.
