iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 64 wallpaper removal servicesiPosition by Experts Score among all companies we track in this category. · better than 52%
4.9★★★★★216 Google reviews · 24 photos
96%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Five Star Painting of Waco 4.9 out of 5 based on 216 reviews, with the owner responding to 60 percent of them. Customers frequently cite punctuality, thorough cleanup, and responsive communication as key strengths. Services include interior and exterior painting, cabinet refinishing, and siding repairs. Recurring themes highlight efficient scheduling, fair pricing, and attention to detail, with no significant patterns of criticism evident in the provided excerpts.
Google rating: 4.9 out of 5 from 216 reviews (96% five-star).
Reviews on this page: 216 Google reviews (167 with written comments, 10 with photos).
Owner responses: the business replied to 60% of reviews.
Most recent review: October 31, 2026.
Service: Wallpaper Removal Service serving Waco, Texas.
Data from Google, last updated November 13, 2026.
Score profile vs other wallpaper removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Five Star Painting of WacoWallpaper Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Five Star Painting of Waco: 95/100 on this factor. Category median: 96.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Five Star Painting of Waco: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Five Star Painting of Waco: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Five Star Painting of Waco: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Five Star Painting of Waco: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Five Star Painting of Waco: 85/100 on this factor. Category median: 89.A
85
Bar = this company · dark tick = category median.
Star ratings
216 Google reviews we collected
4.9of 5
5 stars20796%
4 stars84%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 167 written reviews
99%praise
Praise35999%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price517%
Reasonable2172%
Overpriced00%
Not sure310%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8724%
Staff & attitude7420%
Would recommend6919%
Speed & response6017%
Price & value3811%
Communication277%
Honesty & trust62%
What customers talk about
We read 167 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent work painting my cabinets and making sure I was happy after completion.”
“They are truly Five star in every sense, friendly, timely, and just good Christian people.”
“I highly recommend Five Star Painting in Waco, Texas.”
“We had a very tight timeline, but they finished exactly on time.”
“They got this place looking brand new and were very fair and flexible.”
“Great job, good communication & no pressure tactics or rushing to make a decision.”
“If you need an honest pricing for painting and dependable staff and crew to get the job done correctly than you need to look no further than Five Star Painting!”
People customers mention
Nolan23 reviews
Ryan11 reviews
Cindy10 reviews
Irma9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Five Star Painting of Waco for 8 kinds of job. Pick one to see what they paid and said.
Betty8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
From estimate to after-job clean up, my Five Star Painting experience went smoothly. The painter was skilled, and the room looked brand new when he finished. Even the window sill that had been gnawed by a long ago puppy had been repaired so well that I couldn’t tell it had served as a teething toy. I have already…
Great priceDrywall paintingDoor painting
Carolyn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Excellent work painting my cabinets and making sure I was happy after completion. I am very particular about work done in my house, and expectations were met in every way.
Not sureCabinet painting
Jerri4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great job, good communication & no pressure tactics or rushing to make a decision. Work was done efficiently & quickly.
Reasonable priceExterior painting
Brittani9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
We wanted to have the entire interior of our house painted prior to moving into our new home, and Five Star definitely delivered! We had a very tight timeline, but they finished exactly on time. They stayed in constant communication with us throughout the entire painting process and made sure to clean up thoroughly…
Reasonable priceInterior painting
GailLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We have been very happy with the work done on our house. They painted our kitchen, bathroom and laundry cabinets and did a great job. They also painted our front and back porch siding. They take the time to tape off everything that doesn't need paint. When finished, they never leave a mess. They are prompt,…
delma1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
They are truly Five star in every sense, friendly, timely, and just good Christian people. Thank you Five star.
From estimate to after-job clean up, my Five Star Painting experience went smoothly. The painter was skilled, and the room looked brand new when he finished. Even the window sill that had been gnawed by a long ago puppy had been repaired so well that I couldn’t tell it had served as a teething toy. I have already recommended this company to several friends and will continue to do so. If you want a great paint job, you can’t go wrong with Five Star Painting.
Price assessment: Great price
Services: Drywall painting, Door painting
Response from the owner · a week ago
Betty, thank you so much for sharing your wonderful experience and for recommending Five Star Painting of Waco to your friends. It's great to hear that the project ran smoothly from start to finish and that the results met your expectations, especially with the window sill repair. Your feedback truly means a lot.
robert perez7 reviewsiTotal number of Google reviews robert has written across all businesses on Google Maps, not just this one.
Robert, We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. Thank you for choosing Five Star Painting for your project!
Carolyn Eckert1 reviewiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Excellent work painting my cabinets and making sure I was happy after completion. I am very particular about work done in my house, and expectations were met in every way.
Price assessment: Not sure
Services: Cabinet painting
Response from the owner · 4 weeks ago
Thank you so much for sharing your feedback, Carolyn! It’s great to hear that your expectations were met and that you’re pleased with how your cabinets turned out. Your attention to detail is truly appreciated, and it means a lot to know the results met your standards.
Jerri Denson4 reviewsiTotal number of Google reviews Jerri has written across all businesses on Google Maps, not just this one.
Great job, good communication & no pressure tactics or rushing to make a decision. Work was done efficiently & quickly.
Price assessment: Reasonable price
Services: Exterior painting
Response from the owner · a month ago
Jerri, Thank you for the wonderful review! We’re glad you appreciated our clear communication and no-pressure approach. Our team enjoyed working with you, and we’re grateful you chose Five Star Painting of Waco again! 🙌
Brittani Holt9 reviewsiTotal number of Google reviews Brittani has written across all businesses on Google Maps, not just this one.
We wanted to have the entire interior of our house painted prior to moving into our new home, and Five Star definitely delivered! We had a very tight timeline, but they finished exactly on time. They stayed in constant communication with us throughout the entire painting process and made sure to clean up thoroughly afterward. Nolan, Irma, and the rest of the team were absolutely fantastic. Highly recommend!
Price assessment: Reasonable price
Services: Interior painting
Response from the owner · 3 months ago
Brittani, thank you so much for sharing your experience and for the kind words about Nolan, Irma, and the team. It’s wonderful to hear that the communication, attention to detail, and thorough clean-up met your expectations, especially with your move-in timeline. Your recommendation means a lot, and we're grateful for the opportunity to be a part of your new home journey.
Gail SmithLocal Guide · 33 reviewsiTotal number of Google reviews Gail has written across all businesses on Google Maps, not just this one.
We have been very happy with the work done on our house. They painted our kitchen, bathroom and laundry cabinets and did a great job. They also painted our front and back porch siding. They take the time to tape off everything that doesn't need paint. When finished, they never leave a mess. They are prompt, thorough and easy to work with. I highly recommend them!
Gail, Thank you so much for your thoughtful review! It means a lot to us that you trusted Five Star Painting of Waco with your painting project!
We believe the little details—like carefully protecting your home and keeping a clean work area are just as important as the finished paint job. We’re so glad you noticed our team’s commitment to being prompt, thorough, and easy to work with.
Michele Howard4 reviewsiTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Great staff and work crew, they did a great job in a timely manner.
Price assessment: Reasonable price
Services: Exterior painting
Response from the owner · 3 months ago
Thank you, Michele, for sharing your positive experience. It’s wonderful to hear that the staff and crew impressed you with their work and efficiency. It was an honor to paint the exterior of your home!
Danny Silveira8 reviewsiTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
They did a great job staining the ceiling of our porch.
Price assessment: Reasonable price
Services: Exterior painting
Response from the owner · 3 months ago
Danny, We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to your next project!
delma Featherston1 reviewiTotal number of Google reviews delma has written across all businesses on Google Maps, not just this one.
They are truly Five star in every sense, friendly, timely, and just good Christian people. Thank you Five star.
Price assessment: Great price
Services: Exterior painting
Response from the owner · 4 months ago
Thank you so much for sharing your kind words and recognizing our team’s effort and values. It means a lot to know you had such a positive experience with us. Thank you for choosing Five Star Painting!!
Nate HuberLocal Guide · 30 reviewsiTotal number of Google reviews Nate has written across all businesses on Google Maps, not just this one.
Irma and the project managers were great. They got this place looking brand new and were very fair and flexible.
Price assessment: Reasonable price
Services: Interior painting
Response from the owner · 5 months ago
Thanks Nate for the wonderful review of Five Star Painting of Waco. Irma and the team strive to make sure our customers are satisfied! We appreciate you taking time to leave your feedback and we consider it at honor you chose us to paint the interior of your home.
