Google reviewers rate Fix & Flow Plumbing Co. 4.9 out of 5 based on 985 reviews, with the owner responding to 97% of them. Customers frequently praise the company for punctual arrival, clear communication, and thorough work on services like water heater replacements, leak repairs, and toilet installations. However, several low-star reviews criticize the pricing as significantly higher than competitors, noting that even simple repairs or estimates can cost hundreds of dollars more than expected.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
I work in a 97 year old building where the unexpected is the norm with a project like a toilet replacement. Brian works so hard and patiently made adjustments when new hurdles arose. The end product was of the highest quality and workmanship.
Great experience! Sam and Bryan were knowledgeable, courteous, and very efficient! Fixed our plumbing leak, installed a new sink, cleaned everything up very quickly and the cost was reasonable! Thank you!
Kendall was very professional and did a great job explaining options.
Thank you for the kind review! We’re glad Kendall clearly explained your options and took great care of your sump pump replacement. We appreciate you choosing Fix and Flow Plumbing!
Ben had went above and beyond to make sure everything was replaced correctly and left no question or concern unresolved. Thank you for being professional, understanding and effective
Thank you for sharing your experience! We’re happy Ben took great care of you and made sure you felt confident in the work. We’ll be sure to pass along your kind words. Thank you for choosing Fix and Flow Plumbing!
Ben and John came to give us a quote on installing a Grohe Retrofit system in our tile shower and their price was competitive, they were able to start right away, and even after hitting a snag left by the installer of the previous they were able to solve the issue and do a nice, clean and professional install. Left the place spotless, were super friendly and we couldn't be happier!
Thank you for the wonderful review! We’re glad Ben and John worked through the unexpected challenge and left everything clean and tidy. Enjoy your new Grohe shower system, and thank you for choosing Fix and Flow Plumbing!
They do great work but make sure you have plenty of $$$$$$. $1300 to diagnose and repair leak. I'll be using another plumber next time. Deducted one star due to outrageous rates.
Thank you for recognizing the quality of our work and for taking the time to speak with us afterward. We understand your concerns about the cost and appreciate the opportunity to hear your feedback.
When they leave, the problem has a solution. They offer advice beyond the immediate problem. Friendly and knowledgeable. Call before they come to say they are on the way. Have used them multiple times and no disappointments.
Thanks Richard! We appreciate the opportunity to help.
Good response time, good communication, and quick turn around. Professional installation.
Thanks Wei - you've just made our day
Amazing service! Fixed my water heater quickly and also left my home super clean! Highly recommend!
We couldn't have dreamed up a better review to get from a new customer!
These guys are awesome. Kendall came out to our condo pretty fast on a Sunday night and fixed our leaky toilet and replaced our shut-off valve and hose with a new quarter-turn ball valve system. The floor is bone-dry now and we have total peace of mind. We highly recommend Fix & Flow!